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StreetDeal.sg

StreetDeal.sg review: Premium Membership SCAM 57

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8:14 am EST
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StreetDeal's premium membership is SCAM! You have to pay S$9.9 every month for 10% off. But, you have to subscribe this membership for at least 6 months, if you early terminate, there will be a PENALTY fee S$54.6!

They said you already aggree with the T&C, but the T&C is very hard to find. In their advertise page of the premium membership, no word state the 6 months period and the early penalty fee. So don't greedy for small advantages.

For their deal, actually not good enough, even you have the additional 10% off, the price still not as good as the other deal site, last time I bought a gelish deal from them, I have to pay another S$20 for manicure! And the food deal also sucks, don't believe their pictures!

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The complaint has been investigated and resolved to the customer’s satisfaction.

57 comments
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Hannahf
SG
Nov 26, 2014 11:14 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Hi Guys
I wrote to streetdeal requesting for a refund. They replied to say that they will not give me a refund, as stated in their Terms & Conditions. What the hell..

Is there any hotline that I can call? From their website, I could not find any contact number..

Really sucks to be scammed

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Kena_scammed
SG
Nov 27, 2014 1:13 am EST
Verified customer This complaint was posted by a verified customer. Learn more

i was being charged 88.70 to my credit card, both email and call got no respond at all...this is really terrible. it was very unlucky for me, the item i bought never deliver and furthermore got charged 88.70. anyway i have cancelled my card and file a dispute on authorized charging. this company worst than Qoo10 and touboa.

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beware of Streetdeal
SG
Nov 28, 2014 3:44 am EST

i m one of the victims. Tried calling them 10x a day for the last 3 days and no one picks up.
Wrote to them to ask what is the best time to call, what other nos to call, could they call me back - no response.
finally someone replied that they can only response via email.
Yes they refunded in street dollars - but what is street dollars.
is there no way to alert the public to avoid this online scammer?

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BM grumpy
SG
Dec 03, 2014 2:02 am EST

I have also been scammed $88. However they deducted the payment twice on the same day! I emailed a copy of my credit card statement as proof and they replied within 2 hours and said will investigate

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josiesg
SG
Dec 03, 2014 8:26 pm EST

Although I wasn't scammed for the membership fees; I am one of the victims too. I bought a $34.90 leather drawnstring bag which includes free delivery which will takes 5 to 7 working days from 28 Oct. Emailed them on the 21 & 27 Nov but all I received is some automated reply that they will attend within 3 working days.. today is already 4th December and there's no sight and sound! When I tried to call their office @ [protected] which is the hotline for customer service; the answering machine will put you on hold for a while and then it will come back and said that all their agents are engaged at the moment and then cut you off abruptly! I'd paid the purchase via paypal so I think my $$$ and bag is gone!

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jimccm
SG
Dec 15, 2014 8:38 pm EST

Me too.. LL lost $88 . Made 3 purchases, 1st one ok.. 2nd item totally can not work, 3rd iyem didn't match.. Tried contacting them.. Always engaged... Given up! Curse them!

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streetdeal scam victim
SG
Dec 22, 2014 6:24 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Street deal is unscrupulous. I was also unwittingly conned into paying the premium member ship of. S$88. CASe should look into this as it tarnished reputation of online shopping.

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natalietyt
SG
Jan 19, 2015 4:55 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Anyone successfully get their refund from streetdeal? i just noticed i bring opt in to their premium membership and i already paid 4 times of the membership fees. Can anyone teach me how to get refund and money back from them or bank?

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Vertigo Scammed Victim
SG
Mar 11, 2015 10:31 pm EDT

Vertigo.com has a new scam site, they keep creating new ones. I reported to Police before but they told me not to buy from online websites instead. Seriously as good as sleeping on the job.

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akrece
SG
May 01, 2015 7:47 am EDT

I also was getting scammed for past few times for the so called "Premium membership" but written in the credit card statement as "port louis".. I check the internet and come across this complaint board to see very similar complaints. I just called up the bank and cancel my card. Very disappointed with them and a good lesson learned for further purchases from internet, especially non-reputed ones.

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Bob Soo
AU
Jul 31, 2015 11:39 pm EDT

I was caught too recently in July, 2015 re the the premium membership fees of S $88.00 per qr. I now cancel it. My complain to Singapore Consumers Association fails as I was informed that they even does not register at Singapore. They use the word Singapore is perhaps people feel SG. Is trustworthy bec. of its security reason. Not with this, they have scammed continually without any stoppage for years. I think they have made tons of moneys cheatingly out of us. Singapore government must wake up to help her people from being conned all the times.NEVER deal with Streetdeal. Sg.

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djdbond
SG
Aug 16, 2015 6:47 pm EDT

I was in nearly the same situation, saw something i liked, clicked to buy, filled out the info and luckily just before hitting the payment button realised my total had jumped up.. by a mysterious $88. Very discretely hidden. If these guys were up front about it they would give you a nice clear warning that you will be charged an extra fee instead of putting it teensy tiny font. Clearly up to no good. Anyway CASE is looking into it for whatever that's worth - probably better the rest of us 'OUT' them online for the scammers they are, include Gregory Costamagna, StreetDeal's chief executive scammer. The chief scammer brushed off the accusations against his company saying the company has received some complaints from customers who claimed it was unclear that they were signing up for a membership. However, they made up only 1 to 2 per cent of its premium members here... yeah because the other 99 per cent either didn't reaslise they've been charged or just can't be assed to complain. The silent majority is, unfortunately silent...

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Herry1284
SG
Sep 21, 2015 11:17 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hi Everyone,
I have been charged and cheated from StreetDeal.sg for Premium Membership of S$90.46. I kept calling to this Company to get refund but no one pick up the call. It is very disappointed and very scared to buy any item from this website. I was trying to explain them that I did not notice and I was overlooked because the amount that they showed inside there is very small and its a kind of cheating to everyone.
My purchase reference with StreetDeal is 803859 and hope I can get back the Refund S$90.46.

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Kiddykett
US
Oct 09, 2015 1:36 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

A friend of my neighbour highlighted to me this scam yesterday. I immediately sign in to figure out how to get rid of it only to know that they had withdraw three times $88.70 from my saving account via my debit card. Search for mails form them...all inside junk/ spam mails. How to get my hard earned money back? Anybody out there can help?

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Boycott St deal
SG
Oct 22, 2015 11:21 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I was too being scammed of the premium membership fees without the total actual amount to be deducted from my posb debit card. Emailed in twice before getting a reply saying this fee cannot be refunded. I have written in to cancel the membership which will be in Jan 2016. Now I wonder if they will deduct more money from my bank for cancellation charges or not! Ridiculous online platform for consumers! Boycott them!

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Malditamaria
SG
Dec 28, 2015 12:36 am EST
Verified customer This complaint was posted by a verified customer. Learn more

hi folks,
just check yesterday my posb account and they charge me $90.46. i want my money back, i already emailed them and telling me that that was for premium membership and they cannot refund me the ammount. till now no email from them as they said it was stated on my bill. on my bill is states only the voucher i bought and the amount itself.. wahhhh kanna this website http://www.streetdeal.sg/ hate them.

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ritesh sinha
US
Nov 16, 2016 10:33 pm EST

I am the latest victim.
ISSUE: From May 2015 till Nov 2016, they have deducted S$1072.42 in 12 different transactions between S$85-90 twice every quarter.

STEPS TAKEN:
1.a. Cancelled my bank card
1.b. Reported to bank and bank told me that as per the policy from VISA, they will only try to negotiate the transactions which are mode within 60 days of fraud reported.
2. Emailed streetdeals.sg:
a. Their reply was that I have agreed to their terms and conditions to become a premium member while purchasing two coupons of S$6.85 and S$11.69. I ahve purchased their coupons and was not able to use them.
I did not visit their website after May 2015 because of my experience and forgot about it.
b. Their second reply was they have deducted S$90.46 only once per quarter. They stoppped replying me once I sent them my bank statements.
3. They provided a hotline number which did not work.
4. I visited their registered office in 120, Robinson Road, #150-01. They have rented some desks from a company JUST CO. They do not even have a nameplate in their registered office address.TO my surprise the receptionist from JUSTCO told me that no one is available from streetdeal now and she will call me back when someone is available and not to come back again unless I have an appointment.

I don't know now how to recover this much amount from them. In my life I have booked budget airlines more than 50 times and was always able to untick all their offers. I was frustrated with myself that how can I miss unticking this check box. After looking at this blog I am 100% sure that they trick people.

Please suggest a way to get the money back. Life is too short to waste time for this crap. But, not pursuing this is an injustice to me and 100s of future innocent people.

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