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5.0 277 Complaints
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Strong Current Complaints 277

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4:51 pm EDT
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Strong Current uv light sanitizer through facebook

On March 19, 2020 I ordered a UV Light Sanitizer with a cost of $43.94 through Facebook using PayPal transaction ID 86C587307K841492H. The item was never delivered. Requesting a refund.

Dennis Patrick
[protected]

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2:55 pm EDT
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Strong Current Oshenwatch1

Payment sent to Strong Current Enterprises Limited
May 22, 2020 at 6:46:19 PM EDT
Transaction ID: 6UJ51643K59529930
Payment Status: Completed
Payment Type: Mobile Payment
Gross amount
-$88.89 USD
Shipping address
SRT Counseling
417 Spartacus Ct
Cary, NC 27518
United States
[protected]
Confirmed
Order details Quantity Price Subtotal

The New OshenWatch 1-1
1 $88.89 USD
$88.89 USD
Purchase Total $88.89 USD

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6:29 pm EDT
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Strong Current uv sanitizing handheld lights advertised on mobilekeenc.com

Ordered $180 worth of products 3-months ago for handheld UV scan lights. Tried to contact seller several times with no response. I received a partial order today that included very cheap plug-in UV aquarium lights?

The packaging had no instructions on how to send the products back nor how to receive a refund. The products are nothing like what was advertised, are of extremely poor quality, very cheaply made and needless to say, not even close to what I ordered! I don't even have a fish!

In light of all of the world being locked down due to a global pandemic and everyone looking for products that may help keep our families safe and free from Covid-19, it is very, very sad to see companies like this take advantage of hard working people by misrepresenting their products and taking our money with no conscience whatsoever.

When I didn't receive my products after two months I asked for a refund. After two months and after several attempts to contact the company, I received nothing. Now I have 3-aquarium lights I don't need, and I'm out of pocket $180. Unbelievable.

These lights were advertised on a reputable site that is linked to my city mayor's daily Coronavirus update site.

I want my money back. $180 will go a long way on other items like hand sanitizer and masks for my family in this time of crisis.

Holly Thompson

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11:57 am EDT
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Strong Current Mobile klean & uv light sanitizers

I realize there are many difficulties in shipping now due to the Pandemic but there has been no contact or attempt to communicate with this purchaser about the products that have been paid for in good faith. 60 days is plenty of time for a least some assurance the items are coming or that the money is being refunded if the order can not be completed for some reason. I would like a refund!

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5:21 pm EDT
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Strong Current Oshen watch

I also ordered an Oshen Watch from Strong Current Enterprises Limited
I paid $58.94 on May 8, 2020. The transaction went through PayPal and it shows on my bank statement. However, after payment, I never received comformation or the transaction, a receipt or any other notice and certainly no watch at this point. Please help. I am on Social Security and that does not go far. I trusted that I would receive what I paid for. I have also been in touch with PayPal and have not heard back from them yet.
J L Zephro

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4:23 pm EDT
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Strong Current Vita hair laser hair brush

I purchased and received the VitaHair Laser Hair Brush on 5/20/2020. After reading the informational pamphlet, I realized that because of a medical condition relating to my health I would be unable to use the laser hairbrush. I wanted to return the laser hairbrush; however, there was no information included that provided a return address. I called the customer service number 3 times and after being on hold and answering questions regarding the service I received (an agent never came on the line; therefore, I never received any service) the call disconnected. I sent an 3 emails to customer service and I sent an email through the chat line. It has been 24 hours since my many correspondences to this company and I have yet to hear from them. I have not used the VitaHair laser hair brush and because of medical concerns I want a full refund of the $118.94 I paid for the hairbrush and the lifetime warranty. They advertised that they give you 30 days from receipt of the hairbrush to receive a refund. I believe they are trying to scam me and not provide me with the information I need to return the unused laser hairbrush and therefore keep my $118.94 that I paid to them in good faith. My order no is [protected].

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11:30 am EDT
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Strong Current Rangextd router

My name is chancey cavaretta.. Address is 2840 horseshoe way north pole, ak 99705.. I ordered your range xtd router on 5/3/2020 for $58.90 through paypal.. Please let me know status of my order.. Email: [protected]@ att.net.. Or.. Text at [protected]... Thank you

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9:51 am EDT
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Strong Current Product not received

I ordered a watch May 8 and payed through Paypal. My Paypal account was charged but I have not received the product. It was an Oshen Watch $58.94
Please refund the purchase price. The transaction number is 3TC80248LF466151W

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11:04 pm EDT
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Strong Current Order placed march 31 not received and no confirmation of item being shipped.

On March 31, 2020 I ordered the Mobile Klean. I have not received any information on it being shipped.
Details
Mar 31, 2020 22:45:56 CDT Transaction ID: 53223535CY9775819
Description Unit price Qty Amount
Mobile Klean $78.94 USD 1 $78.94 USD
Subtotal $78.94 USD
Total $78.94 USD
Payment $78.94 USD
Payment sent to [protected]@ac.strongcurrentweb.com

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5:18 pm EDT
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Strong Current Thermometer and uv light

I ordered 2 items listed for $7 & $14, May 1.
On May 16, I was charged an additional $27.99 & $144.94.
Never received either item.
Want full refund of all charges immediately.

order #39V035009H9405026
order #0CW26672HF9037337

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3:46 pm EDT
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Strong Current Did not receive my xtd wifi extender

Apr 18, 2020 15:38:50 PDT
Transaction ID: 2924824205771653V

Hello seale services,
You sent a payment of $48.90 USD to Strong Current Enterprises Limited
([protected]@ac.strongcurrentweb.com)

It may take a few moments for this transaction to appear in your account.
Merchant
Strong Current Enterprises Limited
[protected]@ac.strongcurrentweb.com
Instructions to merchant
You haven't entered any instructions.
Shipping address - confirmed
seale services
1086 cheyenne trail
seale services
winter springs, FL 32708
United States
Shipping details
The seller hasn't provided any shipping details yet.
Description Unit price Qty Amount
RangeXTD Router $48.90 USD 1 $48.90 USD
Subtotal $48.90 USD
Total $48.90 USD
Payment $48.90 USD
Payment sent to [protected]@ac.strongcurrentweb.com
Payment sent from [protected]@hotmail.com

Funding Sources Used (Total)
PayPal balance $48.90 USD

Issues with this transaction?
You have 180 days from the date of the transaction to open a dispute in the Resolution Center.

Questions? Go to the Help Center at www.paypal.com/help.

Please do not reply to this email. This mailbox is not monitored and you will not receive a response. For assistance, log in to your PayPal account and click Help in the top right corner of any PayPal page or please contact us toll free at [protected].
You can receive plain text emails instead of HTML emails. To change your Notifications preferences, log in to your account, go to your Profile, and click My settings.

Copyright © [protected] PayPal, Inc. All rights reserved. PayPal is located at 2211 N. First St., San Jose, CA 95131.
PayPal PPX001066:1.1:a62c679d296e5

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7:46 am EDT
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Strong Current 2 oshen watches

I ordered two watches and paid with PayPal. The money was taken from my account on May, 14, 2020. I have not received an email confirmation on this order. The email address is [protected]@gmail.com.
Transaction #9ER1598D4573293C for $109.93 and #87B6611140322405K for. $19.99 for lifetime warranty.

Please inform me of the status of this transaction.

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2:49 pm EDT
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Strong Current UV lights

On April 24, 2020 at 6:23 AM central time, I ordered 2 UV lights. The cost was $139.93 PayPal transaction id
00A202379D666922G. I have not received an order confirmation nor any product. This appears to be a scam! I am unable to find any contact information on this company. This was an ad that came up in Instagram. This is very disheartening particularly during COVID. Please advise on best way to resolve.

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2:33 pm EDT
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Strong Current Mobile klean order no. [protected]

It has now been 9 weeks since I placed my order.

Your website says that orders will be delivered within 30 days.

When can I expect to see this order or is this just a scam? I notice that you are still taking orders although orders from 7 weeks ago have not been delivered.

I have been very patient and have tried called several times in the last week. I am put on hold, told you are receiving "an unusually high call volume" and after 10-15 minutes, have a message saying thanking me for my successful call and asking me to rate the service.

I have also emailed about this order and received no reply.

I just want the product I ordered.

Am I going to receive this order?

Joseph Glymph
[protected]@comcast.net

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11:32 am EDT
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Strong Current Oshenwatch

I ordered 3 Oshen Watches on May 6, 2020. Transaction # 6GS54970552151128. As of June 1st I have not received my product nor have I ever gotten a receipt or any tracking information not evena confirmation email. I needed these in a timely manner and ultimately purchased something else. I would like to cancel my order but can't find anywhere to do so. I filed a dispute with PayPal and they're waiting for a response from SCE ( which I'm sure they will never get). I would ultimately like a cancelation of my order and a full refund. Can you help?
Dale Halas Jr

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Sjoc
US
Jun 04, 2020 1:23 pm EDT

I am having the same problem, trying to cancel my order!

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7:46 pm EDT
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Strong Current Range xtd wifi extender

I didn't receive my purchases.
• Range XTD USB ($14.99)- 05/04/20 at 9:07 am
• Lifetime Warranty's for Router (3 years plan) ($22.48) - 05/04/20 at 9:06 am
• Range XTD Router 3 ($113.34) -05/04/20 at 9:05 am
It extends your WiFi further (maximizing my connection). I didn't receive any correspondence, tracking information, backorder notification, etc. I HAD to reach out to the company regarding my purchases through a "chat". This could be anyone.

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8:36 am EDT
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Strong Current tvbuddy 3/ transaction id ovw73323m08819631

TV buddies don't work, I'm requesting a full refund and would like to return product. Ordered 3/15/2020.

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11:18 am EDT
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Strong Current Neck relax massager

I ordered a NeckRelax on April 2, 2020, paid $78.99 thru PayPal. Was charged to my VISA ending in 0534 on April 2, 1020 "PayPal *SCEL07 NECKRELA" on my VISA. Order No. LW481386203DE, May 7, 2020, Sent by https://t.17track.net/en, Status Shipped. Transaction ID 4/T68217T5338635. Have not received product. Have called number listed on receipt, [protected], numerous times. After 30 minute wait, voice comes on and says was your issue resolved? When I say No, they disconnect. Have contacted PayPal, they say contact company to resolve. Please Help Me!

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10:42 am EDT
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Strong Current Playbeatz

Paid via credit card on 4/33/2020 total amount $38.94 - order number [protected] receipt number [protected]
Instead of receiving the product I received an email stating fraud.
I called my credit card company to cancel this charge. All they did was transfer the charge to another card in the amount of $46.23 on april 27, 2020.
Never received my product. Placed emails and phone calls to no avail.
I ordered the air pods in white as advertised on the internet. I did not use paypal I paid directly with my credit card. Paypal doesn't response as I didn't pay thru them. My credit card company directed me to write a letter to dispute department. I ordered this product on april 22, 2020 it is now may 29, 2020.
Send me a refund in the amount I paid ($46.23) of or send the product.

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8:37 pm EDT
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Strong Current uv light sanitizer, mobile klean, and no touch thermometer

Dear Sir/Ma'am,
On April 22, 2020, I ordered UV Light Sanitizer - 3 units for $158.43, Mobile Klean for $19.99, and Infared No Touch Thermometer for $19.99 from your company. I paid for these items through PayPal. As of this date, May 28, 2020, I haven't received a confirmation E-mail of the order, any of the products, or a refund. Because of COVID-19 and it's affect on our world's product preparation difficulties and overwhelmed shipping concerns, I have tried to be patient and understanding of your company's lack of communication and slow service but now after 36 days of no action on your part, it's time for me to speak up. Please credit my PayPal account with the total for these products, $198.41.
Today something happened that made me sad and disappointed. I noticed some items online that sounded wonderful but because they were from your company, I couldn't trust ordering them. It's disappointing to find a company with seemingly quality products that I and others won't be able experience because of my track record with them. Please help me to change this perception of Strong Current Enterprises Limited and settle this issue quickly.
Sincerely, Rebecca Franklin

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RHL21
US
Jun 07, 2020 9:46 am EDT

I also ordered from them on 4/23/2020. I ordered Infrared No Touch Thermometer $19.99 and Mobile Klean for $68.94. I did receive a receipt for each order yet I still have not received the products. I called this morning and was told they are leaving NJ this Friday. Will keep you posted on if and when I receive it. I am hoping it will arrive some time next week.

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Overview of Strong Current complaint handling

Strong Current reviews first appeared on Complaints Board on Aug 27, 2017. The latest review Kore track pro watch ordered 9/21/2021 korehealth was posted on Oct 5, 2021. The latest complaint Kore track pro watch ordered 9/21/2021 korehealth was resolved on Oct 05, 2021. Strong Current has an average consumer rating of 5 stars from 277 reviews. Strong Current has resolved 277 complaints.
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    Suite 2201, 22/F, Chinachem Century Tower, 178 Gloucester Road, Wanchai, Hong Kong
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