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5.0 277 Complaints
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Strong Current Complaints 277

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10:38 am EDT
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Strong Current Two uv light sanitizers

I order two UV Light Sanitizers 19th March 2020 and am still awaiting delivery is the a scam? Bought these items through Coupon 64 and paid via paypal will be asking for a refund.

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9:45 pm EDT
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Strong Current uv light sanitizer

Ordered on 3-19-20, you took money but have never sent any information on when shipping. Either ship now or refund money. Payment through PayPay by MasterCard, both will be notified in 24 hours. This order should have shipped and been delivered by now. As stated if no responce from seller then I will contest charge with both PayPal and Mastercard.

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7:12 pm EDT
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Strong Current UV light sanitizer

Today's date 4/02/2020

I ordered the productwhich is a UV light sanitizer from Strong Current Enterprises and paid for it through PayPal on 3/18/2020. I have not received it. It was supposed to be here about 3/27/2020. I would like to know the reason for the delay. If I don't receive it soon I would like a full refund.

Respectfully:
Douglas White

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Update by Douglas B White
May 04, 2020 8:26 pm EDT

This is Douglas White, whom you say you have no records of my purchase on 3/18/2020.
It is May 4th, 2020 and I still have not received the one unit UV light sanitizer that was supposed to be delivered by 3/27/2020 well over one month ago. I have my paypal transaction receipt from 3/18/2020. I would like a refund immediately as there has been no communication other than an email advising purchasers to wait because of back orders and any communication will slow things down even more. It has been long enough. Attached is a photo of my paypal transaction.
Respectfully Again:
Douglas White

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4:15 pm EDT
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Strong Current TV Buddy

I ordered a tv buddy in February. On the 22 February My credit card bill statement showed a payment had been made to TVBuddy 1 Vancouver. I received no order confirmation and I am still waiting for the TV Buddy to be delivered. I have sent several emails to TV buddy customer services and received no response. I have completed the TV Buddy online /live communications and provided as much information as possible but all I seem to get is another person from TV Buddy requesting the same information already provided. So far dealing with TV Buddy has been hard work with no clear path to resolving my non delivery. I am not sure if this TV Buddy is a scam to get money out of people. I am very angry and disappointed

MS

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Update by Michael Arthur Smith
Apr 02, 2020 4:24 pm EDT

Reading other complaints concerning TV buddy orders it appears that the same response is being used by TV Buddy.
They cannot trace the purchasers name or details .
I find this very strange when purchasers name, email addresses, delivery addresses, and payment details have all been supplied and TV Buddy company cannot trace purchaser details.

Something does not add u

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7:54 pm EDT
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Strong Current Had ordered 2 items from tv buddy 1 was 59.95 and 2nd was for 29.99 and ordered on feb 23 and have not received!

Order placed Feb 23 for tv buddy for 59.95 and adapter for 29.99 and have not received or any confirmation!

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7:19 pm EDT
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Strong Current Not received

I order 3 tv buddy on 2/20/20 and I have not received product. I think this is a scam

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5:25 pm EDT
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Strong Current Tv buddys

I ordered and paid for three tvbuddys on 22 January 2020 I was told four to six weeks for delivery.
It is now 10 th March I have had so many excuses about delivery but they are still taking orders online.
The biggest joke was them sending me a survey to complete on how good the product is.I sent my reply to the ‘Customer (Dis)Satisfaction Director who hasn't had the decency to reply

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5:54 pm EST
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Strong Current two gadgets that were advertised to eliminate cable for my tv.

I ordered a gadget for my TV to eliminate paying for cable TV and another one to boost Internet. The first one was $58.90 and the second one was $19.99, totalling $78.89 which I paid by PayPal. After not receiving a confirmation or anything else from the seller, I checked out the company and all the complaints on PayPal as well as the BBB. People did not receive their merchandise. I want my order canceled and my money refunded.

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Update by Renate Solomon
Mar 02, 2020 10:33 pm EST

PayPal has refunded my money!

Update by Renate Solomon
Feb 14, 2020 5:06 pm EST

PayPal is contacting the company as of today. Good luck with that.

Update by Renate Solomon
Feb 13, 2020 5:20 pm EST

After reading the complaints about this company, I am shocked that something like this is happening. I paid with PayPal and hope to get a refund. I do not want these 2 items and want to cancel them. I have not received any confirmation nor a communication from them.

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11:56 pm EST
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Strong Current tv buddy caster

I bought on 28.12.19, 4 x TV Buddy Casters and they do not work.

I paid US$161.80 with PayPal and I would like to return them and get a refund.

The Order # is rx142180782de. It was shipped on 6.1.20.

The Transaction ID# is 0bd80246w98766730.

My name and address is as follows:
Dora Hechtman
66 Wallangra Road, Dover Heights, NSW, 2030, Australia. They were delivered the end of January 2020.

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4:19 pm EST
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Strong Current screen caster

I bought 3 tv buddies as they were advertised on Facebook giving free access to netflix. They arrived as screen casters which I haven't opened as they are not what I ordered and no mention of free access to Netflix. I can not contact them to return them. I have tried PayPal and am awaiting an answer. In investigating I have found this company goes by 3 different names. I techmedia, tandytech media and strong current enterprises. All have terrible reviews and I wish I looked them up before this impulse buy.

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4:54 pm EST
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Strong Current tv buddy caster

I purchased and they charged it, the next day I emailed them to cancel because my daughter had bought me Apple TV for my birthday(night before) They ignored me. It finally arrived(about 6 weeks) and I tried to set it up. Totally useless.
I emailed for help on January 3rd they just (January 23rd) answered back.

I paid $60+ for it and you can get it for $20 Stupid Me!

I have found that most stuff that is advertised on Facebook is rubbish.

Do NOT buy TV buddy Caster total rubbish!

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Larry Staggs
US
Feb 23, 2020 4:57 am EST

will try paypal for help.

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Larry Staggs
US
Feb 23, 2020 4:54 am EST

I recently bought a TV buddy and is does not work at all.

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April Lindenmuth
US
Feb 14, 2020 3:01 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I'm not sure what you can do about my situation. I purchased 3 for each TV in my home thinking I could save money on my subscriptions to Netflix, HULU Plus, and CBS All Access. I'm already paying $70 for enough bandwidth to be able to stream comfortably. Left cable behind to stream using Roku and Firestick to save money and am almost paying as much for what I have now. I paid PayPal $123 for 3 TV Buddy Screen Casters only to find out they are useless. Can you help? Any amount of reimbursement at this point would be helpful. I'll be calling my tech support next to see if they can help me make use of these things. And, of course, I'll call PayPal as well; but I don't hold out any hope of getting their help. Let me know if there's anything you can do?
April Lindenmuth

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12:28 pm EST
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Strong Current tv buddy caster

I placed an order for a TV Buddy Caster That was advertised on Facebook. I paid for it by PayPal about four weeks ago. The product arrived yesterday.I realized after it arrived that it was not the same as the one that was being advertised on the Facebook ads. I contacted Chromecast, I sent him photos of what I received. The instructions were in a foreign language. It did not have the Chromecast logo on it. And it doesn't work. Chromecast said that this was a knock off and a scam by PayPal and this company. The company is out of Hong Kong. I don't have any way of reaching anybody there I don't have anyway to send it back or being reimbursed. I'm very frustrated because I don't know what to do to help people understand that these people are scamming us so that other people don't make the same mistake that I did. Using PayPal for products that are coming from outside this country where we have no control

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j2371
US
Aug 12, 2020 10:55 am EDT
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Wish I had seen these reviews before I ordered a TV buddy which did not work, I sent it back for refund with proof of postage but they claim they did not receive it. Took dispute to PayPal who were of no help. Cannot understand after reading 100s of complaints that PayPal are still dealing with this company. Buyers beware THIS IS A SCAM from Hong Kong, YOU HAVE BEEN WARNED!

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GoldenK9
US
Mar 15, 2020 4:14 pm EDT

I ordered 3 TV Buddies with guarantee of 100% refund if not satisfied. I received them several weeks later with no receipt or packing list. I opened and tried just one of them, on 2 different TV’s and they did not work. I requested an RMA To return them for a full refund to the address provided. Upon receipt I would get a refund of my purchase amount. After several weeks I got an email from PayPal that I received a credit of $63.?, in other words 1/2 of my purchase price of $123.?. I have emailed the person that authorized the return, twice, with no response, and the company info address once, still no response! How can PayPal or any other company for that matter, keep allowing these scammers to continually do business in the U.S.? You just don’t know who to trust anymore, especially on the web.

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Dora Hechtman
AU
Feb 11, 2020 12:03 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I bought on 28.12.19, 4 x TV Buddy Casters and they do not work.

I paid US$161.80 with PayPal and I would like to return them and get a refund.

The Order # is rx142180782de. It was shipped on 6.1.20.

The Transaction ID# is 0bd80246w98766730.

My name and address is as follows:
Dora Hechtman
66 Wallangra Road, Dover Heights, NSW, 2030, Australia. They were delivered the end of January 2020.

Strong Current
Strong Current
Feb 23, 2020 9:28 pm EST

We're very sorry to hear about this. We will contact you shortly via email regarding your refund.

If you have any further concerns, feel free to reach out to us using the link below. We'd like to make sure that your concerns are covered and straightened out.

https://www.gettvbuddy.com/en/contact-us.html

Thank you.

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help me now please already hurry up al
US
Feb 09, 2020 8:39 pm EST

I ordered my TV Buddy in Jan. and just received it last week. It took awhile to figure out how to get it to work. It is not as advertised and would like to return it. What is the return address please?

Thank you

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Bertie Beeblebrox
US
Feb 06, 2020 6:19 pm EST

I ordered a TV Buddy on the 20th of December, and there has been nothing about it being shipped. I also ordered the amplifier and HD antenna which I have received.
I just want to know what is happening with my TV Buddy?
The order number was [protected] under the name of Brett Turner.
I would appreciate a response.

I have also sent multiple emails which have been ignored. Not happy.

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Marnie Smith
AU
Feb 06, 2020 4:21 pm EST

I bought a TV Buddy in November 2019... It didn't arrive until last week... It does not work..
I thought it would be good as far as i can see it's rubbish... Not Happy!

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julio cesar ojeda
US
Feb 04, 2020 6:17 pm EST

Buenas tardes, me acaba de llegar el tv buddy y es una estafa, solo es un aparato para conectar el celular a la tv y ver en la tv la pantalla del cel, no es para ver canales abiertos como lo mencionan, es una total estafa

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rhapz
AU
Jan 21, 2020 9:08 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

any thoughts on what to do

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rhapz
AU
Jan 21, 2020 9:07 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I ordered 3 took 2 months to get here and not 1 works i have had them checked by IT person and he says they are all faulty

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Getting PO
AU
Jan 18, 2020 12:49 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Hey after reading a few things about tv buddy I'm unsure if my purchase is real or NOT. I purchase 3tvbuddy approximately 1mth ago, track no is as follows RX142156528DE...now I've been in touch several times and can't seem to get a direct answer other than it's still on it's way. please respond asap Rod

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2:49 am EDT
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Strong Current item not as described and no uk adaptor

These people sent me an item purchased on the 14th April 2019.
It was not what I ordered and it came with "NO" U.K. adaptor only US and EU.
Rendering it pretty useless!
It was also not the item I ordered!
They also have a promise of "100%" Buyer satisfaction!
I paid through PayPal!

I now find, AFTER PayPal have adjudicated that I now have to pay to return the item to China (It came from the Netherlands).
This is at my cost!
In my opinion "NOT" 100% Customer Satisfaction!

You would think that PayPal would adjudicate rather differently seeing as I supplied the advert of 100% Customer Satisfaction and also not as described and no UK adaptor!

I won`t be buying anything like this again!

And Trusted PayPal! What a let down you were!

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Update by spudjoyce
May 08, 2019 3:36 am EDT

Update: -
PayPal have just confirmed that I can also make a claim for postage up to £15 by uploading my tracking details of the returned item.
So, i must say !
THANK YOU PayPal for that little GEM.
That puts my mind at rest that I will get or should do, all my money spent back.

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5:41 am EDT
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Strong Current tv wifi booster

I visited this site looking at tv booster plug. I anticipated purchasing began to fill out order form and before I hit send button I did a quick web search for this company and found that it had too many negative comments about them. I went back and canceled the web form and DID NOT ORDER particularly an item that only works 30 miles from my home. I would need an item that at least was 60 miles away, which Santa Fe is located approximately 60 miles from tv towers. And I would not order more than 1 item as I only have 1 tv I watch.
This company seems to farm prospective clients information and process an order regardless of customers cancellation
How does a client get return information...no one answers emails or phone calls.
Thank you for your help, as a senior living on only social security a 91.00 hit to my bank account means no groceries.

Regards
D Houston
[protected]@mac.com

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12:42 pm EST
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Strong Current Reflexology insoles

I ordered these insoles but wouldn't be able to wear them as I already wear shoe inserts. The package has not been opened. I have not been able to contact the company although I have tried 3 different phone numbers. One of them directs me to
an agent but then tells me no agents are available. I would like to return these insoles and get my money back.

One of the numbers I called answered but when I said I wanted to return the item they hung up on me.

Margaret England
[protected]@msn.com

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10:40 pm EST
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Strong Current live wire order # [protected] (antennas)

I did not order this antenna! I realized that it will not work for me because I do not live within 30 miles of any tv stations or cable companies. when I read that it was only good within 30 miles I canceled the order or so I thought. I want you to refund my money and not ship the order because I will ship it back as soon as it arrives. I thank you for your prompt attention to this request.

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Nameless83
US
Jul 20, 2019 10:56 pm EDT
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You had me fooled. Its not exactly as its advertised. Don't waste your money. How can I get a refund?

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Schultzie
US
Jun 21, 2019 5:25 pm EDT

Do not send product, can not use it!

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Schultzie
US
Jun 21, 2019 5:23 pm EDT

I can not use your product. Therefore don't bother sending it.

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9:11 am EDT
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Strong Current tv frog

The company goes under many different aliases. They do not answer phones nor respond to emails for cancellations.
They sent 3, not 1 TV frog unit resulting in $55 x 3 total charge of 184.46

I cancelled the order by email the very same day. The company refused to acknowledge the email sent to [protected]@freeseetv.com.
the TV frog vendor is noted on the website as being in the UK but phone calls were not returned from there attempting to "provide support" for the product(s) to be shipped.
The initial charge for ONE unit was $55.xx that they acknowledged but charged for 3 units of the product to result in a credit card charge of $184.46
Your shipment of the product(s) via USPS in an unidentified package NOT FROM POWERCONTACT.BIZ .
Of course, they are well aware of opening such a package would cause me to ship the already cancelled order back to the UK or the Nederlands? is ridiculous. This would be an incredibly expensive operation to agree to keep the unit at 30% of the original charge. Even if I attempted to send it back to indicated place, how will I know they have received it?
I asked that they send me a return authorization label for proper credit has not been acknowledged.
They did NOT send me a return authorization label. I have been waiting for almost 3 months. No answer.

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Maureen Gibson
US
Aug 02, 2020 5:48 am EDT

I ordered ac on June 21, paid for it with my PayPal account transaction #8YA95288jP741360C. I have not received it or heard a word from them. I need help

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Anne McClure
US
May 23, 2020 10:32 am EDT

I ordered 3 x TV Buddy via PayPal. I wanted to 'cut the cable'. I received 3 x 'Screen Caster' not the TV Buddy ordered. I have not opened them so cannot say what the instructions are like - but the outside of the box makes no mention of being able to get cable channels without paying for cable. I would like to return them but they did not come with any kind of invoice. I do have the PayPal invoice from April 16th for $123.34. Order number LT080781507NL sent 13 May 2020.

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Karen Amabile
US
May 09, 2020 12:17 pm EDT

My credit card was double billed on 4/16. I do not want 2 orders of 3. I have not received the product yet but I want my credit card credited and please make sure they do not send me a double order. On my credit card statement the #'s are: [protected] and [protected]. Please let me know if you need anything else. It was done through PayPal too.

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Gary I Peskett
GB
Apr 25, 2020 10:09 am EDT
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I paid by Paypal they have charged for Two when I just wanted one
transaction 3MF87278VU516640U
Date 17/04/2020
The name on card statement is *SCEL05 GERNFIX"
I think I need a full Refund as this looks like SCAM

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Manfredo Pinango
US
Mar 27, 2020 7:39 pm EDT

In February 28, 2020, I placed an order for a monocular telescope.; every time I try to track my order it appears that there is no order placed. never received an order confirmation neither an order number. I pay through PAYPAL I would like to know what`s happening.

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Michael Jock
US
Feb 29, 2020 1:24 pm EST

Received mine finally..damn thing was shipped all over the world before it ended up in my mail box..tried setting it up and cant get past that part with the ssid wifi connection..keeps saying data didn't go through followed directions exactly
..beginning to think I was scammed.

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delanod
US
Jan 26, 2020 11:08 pm EST

I just want to return the 2 tv buddies I purchased through pay pal in December, I do not need them since my tv is a smart tv they have not been opened.

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Nico NOCI
US
Jun 09, 2019 10:09 am EDT

J AI Commender une antenne mais ne fonctionne pas. On ne peut pas vous joindre
nicole.renouf.jeanne@gmail.com DEMANDE remboursement!

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Meadoway
GB
Mar 17, 2019 1:59 pm EDT
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Notices published in the Gazette
24 Oct 2017

In the High Court of Justice (Chancery Division) Companies Court No 7378 of 2017 In the Matter of STRONG CURRENT ENTERPRISES LIMITED (Company Number [protected]) Principal trading address: Unknown and in the Matter of the INSOLVENCY ACT 1986 A Petition to wind up the above-named Company, Registration Number [protected], of, DEPT 706, 19-21 CRAWFORD STREET, LONDON, W1H 1PJ, presented on 4 October 2017 by the COMMISSIONERS FOR HM REVENUE AND CUSTOMS, of South West Wing, Bush House, Strand, London, WC2B 4RD, , claiming to be Creditors of the Company, will be heard at the High Court, Royal Courts of Justice, 7 Rolls Building, Fetter Lane, London, EC4A 1NL on 20 November 2017 at 1030 hours (or as soon thereafter as the Petition can be heard). Any persons intending to appear on the hearing of the Petition (whether to support or oppose it) must give notice of intention to do so to the Petitioners or to their Solicitor in accordance with Rule 7.14 by 1600 hours on 17 November 2017 . The Petitioners` Solicitor is the Solicitor to, HM Revenue and Customs, Solicitor's Office & Legal Services, South West Wing, Bush House, Strand, London, WC2B 4RD, telephone [protected] . (Ref SLR1935192/A.) 23 October 2017
Source Document

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Robert Jr Rendon
US
Jan 22, 2019 2:21 pm EST

I orderd, Livewave Antenna and one Amplifier Antenna Don't get Satellite Channels or Regular Stations, I'am not happy with my Purchase and company goes under different Aliases they are from United Kingdom, Scam Don't Order it

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FreeSee Media / Strong Current Enterprises
Apr 25, 2019 8:28 pm EDT

Hi Robert. We are sorry to hear about this feedback. We'd like to assure you that this is a legit entity, we are not in the business of scamming people. We looked into your account and the return address has been sent to you in line with our 30-Day Money Back Guarantee. We sincerely apologize for any inconvenience this has caused you.

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Overview of Strong Current complaint handling

Strong Current reviews first appeared on Complaints Board on Aug 27, 2017. The latest review Kore track pro watch ordered 9/21/2021 korehealth was posted on Oct 5, 2021. The latest complaint Kore track pro watch ordered 9/21/2021 korehealth was resolved on Oct 05, 2021. Strong Current has an average consumer rating of 5 stars from 277 reviews. Strong Current has resolved 277 complaints.
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    Suite 2201, 22/F, Chinachem Century Tower, 178 Gloucester Road, Wanchai, Hong Kong
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