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I like the whole unlimited tanning for a single price a month, but the idea of giving them my credit card in order to do so is what I hate. I was willing to pay for the complete contract up front, but they wouldn't let me. I fear of having insufficient funds when it's auto drawn and end up over drafting my account and getting those $35 fees. That's why I hate auto withdraws, I can't control what is taken out on my own. It's also very inconvenient to have to show up before they would withdraw and pay it. That's why they should have the choice to use their credit card or pay everything up front without the use of a card. Okay, I'm done ranting and I feel a little better now, but I would feel great if they change this stupid crap!
The complaint has been investigated and resolved to the customer's satisfaction.
In North Carolina, we have RE-OPENED for business! The ones with memberships can tan...remember it's only 1 person per room, That's more then 6 feet apart. Checking in is easy, people can stand in a line as normal.
Open the doors or refund our $$...
I was told by one of the workers at the Bardstown Rd location in Kentucky that my membership was 49.99 a month which is very high, but I've been getting charged 57.99 a month plus tax. I will no be recommending this place to anyone.
Hi. The regional manager in nj(johnny) is outstamding in customer service. He talkd to you on a one on one basis on your nèeds for the ultimate tañning experience. Thank you. Sincerly. Tommaso P