40 year customer of the Sunoco 4836 Kenilworth Ave Edmonston MD 20781. While recovering from treatment from the VA hospital my exercise and hobby was playing keno all day, everyday, same way, same10 numbers, cash replay. I looked down while he was looking up. I notice clearly when he switched it but I never imagine Sunoco had crooks so bold. before I left the store cover. looked at the ticket with numbers I had never seen before. the 2 employees claim they were looking through ticket scattered on the counter and floor stalling while my pain was overwhelming assured me he would find it and I could come back. After preforming the same transaction over 4 times that day with me how could this happen? I told the manager and filed a report giving him the bogus ticket to check the camara and get back to me. The female never came back to work and employee arrived to work in new car couple days after my complaint. No response or explanation of the obvious suspicious swindle! His gambling was so noticeable spending more in a week than he made in a month in the managers face without any question asked or answered about my complaint. Trusting the integrity of the Sunoco to investigate was my mistake. I never knew this could true, I am 100%sure with proof and swore that he did it, only alibi was he did not admit it, Racist response and discriminating customer first protection policies he will easily get away with it, When a group allows a swindling complaint by a customer of grand larceny without taking action to resolve something so serious using Time passed, expensive legal fees, unlawful reaction by victim or forget should not be a acceptable outcome. Grand larceny is serious ticket possiblity value, The behavior of employee accused, The next day quitting and vanishing of a new female employee that gambled while working in training. not to mention new car and early morning off duty gambling that started right after complaint. Unbelievable how he was allowed to act like such a pirate with gangster protection. Make teasing remarks two finger rubbing, loud celebrations directed at me because I constantly complained to the manager about gambling while dealing with customers. It took months and letters to lottery before his stopped He had no explanation for his swindle on me. Threats and intimidation for a 40 year patron and a 67 year decorated disable VET makes it hard for me forget not to mention no response to my complaint after management ignored the obvious. Management responsibly for fair and equal rights of customers never existed. Dishonest is Dishonest! Innocent or guilty? $10,000 $5,000 more or less? Law bidding businesses would welcome a privately administered polygraph test to clear their a employee accused of grand larceny instead of providing a gateway to cover
Claimed loss: $25,000
Desired outcome: ( he lost my ticket in 2mins or less with only 2 employees and me in the store) a polygraph for the accused prove they are innocent or guilty.(guilty)also it provides a deterrent for group not to discriminate in issues of dispute