Ryanair flight from Manchester to Malaga no FR1037 on 1st January. We queue in non priority boarding and passengers in front and behind us have bigger bags. We are taken from the queue to the the desk and we have to pay £50. I questioned why us when others are the same or greater size bags and they say they will charge them on the tarmac.
The others passengers did not get charged and offered fir us to take their photos.
I am tearful upset and humiliated. What a way to start New Year such injustice.
My complaint was supported by Lettie lady Swissport staff on tarmac.
The photos attached are bags bigger than ours yet owners not charged at all.
I cannot accept this injustice and prejudice against myself and my partner.