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CB Freight and Cargo Services Swissport International paying for flight bags when other passengers same non priority do not need to pay.
Swissport International

Swissport International review: paying for flight bags when other passengers same non priority do not need to pay.

O
Author of the review
11:12 am EST

Ryanair flight from Manchester to Malaga no FR1037 on 1st January. We queue in non priority boarding and passengers in front and behind us have bigger bags. We are taken from the queue to the the desk and we have to pay £50. I questioned why us when others are the same or greater size bags and they say they will charge them on the tarmac.
The others passengers did not get charged and offered fir us to take their photos.
I am tearful upset and humiliated. What a way to start New Year such injustice.
My complaint was supported by Lettie lady Swissport staff on tarmac.
The photos attached are bags bigger than ours yet owners not charged at all.
I cannot accept this injustice and prejudice against myself and my partner.

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    PO Box CH-8058, Zürich Airport, Zürich, Switzerland
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  5. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 21, 2024
Swissport International Category
Swissport International is ranked 8 among 53 companies in the Freight and Cargo Services category