Menu
For Business Write a review File a complaint
Rona Cargo Customer Service Phone, Email, Contacts

Rona Cargo
Reviews and Complaints

www.ronacargo.com

Learn how the rating is calculated

1.0 28 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Rona Cargo Complaints 28

ComplaintsBoard
H
6:43 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Rona Cargo Delay delivery don't trust don't send parcel this company

Rona cargo is very bad cargo in uae. More than one and 55 days still I am waiting for our cargo. Don't trust this cargo. Irresponsible staff and owner, don't trust them at any cost., each day while calling no answer for that. I am hambly requesting to everyone plz don't give cargo to rona cargo. Definitely you never get it your cargo. Not answer sharjah office always close and sharjah number they close and mobile never answer your calls but if you call with different number they answer after that they not answer...

Confidential Information Hidden: This section contains confidential information visible to verified Rona Cargo representatives only. If you are affiliated with Rona Cargo, please claim your business to access these details.

Read full review of Rona Cargo
Hide full review
ComplaintsBoard
M
11:53 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Rona Cargo Courier not received

Hello sir ,

This's Mr . Antony I had sent the courier though your agency in 16/9/23 MZD33-2448 . Till now it didn't reach me . I'm too much worried and its been more than 3 months,really disappointed with your service kindly give me the update and you guys not even replying the message. You guys said that it ll reach with in 35 days . And I think that 36 days has not yet came 😕 . I contacted kochin port those guys are saying to contact your agency. I'm in a pathetic state please consider my circumstances and request update me as soon as possible.

Confidential Information Hidden: This section contains confidential information visible to verified Rona Cargo representatives only. If you are affiliated with Rona Cargo, please claim your business to access these details.

Read full review of Rona Cargo
View 0 more photos
Hide full review
ComplaintsBoard
K
11:03 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Rona Cargo Express Delivery delayed by more than 30 days

I paid for express delivery on 30th Jan 2023. Still no information on my shipment. No visibility as well.. Order no - ASL992570

I should have received shipment in 30 days as per the delivery type chosen and payments made.. however this kind of delay with no tracking means its customers are being cheated upfront. There is no proper customer care who can give me some relevant information on your package too

Read full review of Rona Cargo
Hide full review

Is Rona Cargo Legit?

Rona Cargo earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Rona Cargo to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Rona Cargo is known for their high standards and safety. If you're thinking about dealing with Rona Cargo, it's wise to check how they handle complaints.

We found clear and detailed contact information for Rona Cargo. The company provides a physical address, 15 phone numbers, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

The age of Rona Cargo's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Ronacargo.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Ronacargo.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • While Rona Cargo has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 28 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Website's registrar is popular among scammers, it means that a significant number of scammers have used that registrar to register domain names for their fraudulent websites. This can indicate that the registrar has lax verification processes, making it easier for scammers to register domains without providing accurate information.
  • Ronacargo.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The ronacargo.com may offer a niche product or service that is only of interest to a smaller audience.
  • We found that the technical contact email address for Rona Cargo is a free email address, such as Gmail or Yahoo. This could be a sign that the website is not a legitimate business and may be engaged in fraudulent or malicious activities.
  • The use of a free email address for contact on ronacargo.com may be a red flag indicating potentially unreliable or fraudulent activity.
ComplaintsBoard
S
4:31 am EST

Rona Cargo Air freight delivery India

I have sent cargo from Dubai to India via Air Freight paying AED 12 per kg total of 46kg 2 box o 3 Dec 2022 and was supposed to deliver India on 13 Dec 2022. But till 28 Dec 2022 my parcel is not delivered.

I called the number that I had booked through. When they answer my call, they always say I am outside will give you a call, but they never call back until I call them the next day and follow-up. Again, the answer is from our side it is sent we don't know in India. I think it is the responsibility of Rona Cargo till the parcel is delivered back home in the given address. When asking the reason for delay they say we have to check. And I asked them for a number to whom I can contact in India they sent a number of a guy in Keral where he has no clue.

I called the Rona Cargo in Dubai, and they shared number of head office Sharjah. Upon calling and asking them their answer is there was problem in custom and now it is cleared in Kolkata and upon calling next day they have no answer when it will be delivered my given address.

One of the worst worst Cargo services I have experienced in Dubai. It was wastage of me paying Air Freight charges. On top of that they have no curtesy to apologize customer. Pathetic service and will never ever recommend to anyone.

My worst worst worst worst choice of choosing Rona Cargo.

Desired outcome: At least the difference amount to be refunded

Read full review of Rona Cargo
View 0 more photos
Hide full review
ComplaintsBoard
P
9:00 am EDT

Rona Cargo Order not delivered

I dakstailin I've courier my things from Abu Dhabi to Shillong from RONA CARGO. The date of courier is 24/06/2022. My Tracking number [protected] and my order number WZ882546. It's been more then 2 months i did not got my Courier yet. I have been trying to track from alot of websites and agency but unfortunately I cannot find it. It's an request to help me with my courier, Thank you.

Read full review of Rona Cargo
View 0 more photos
Hide full review
ComplaintsBoard
E
3:12 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Rona Cargo Service

Hiiiii

I am evangelin saminathan from dubai alwarsan3

I diid my sea express cargo on april 24 /2022 to india

based on 25 days package

order no:ASL99-197

still my cargo is not received

there no proper response from the rona cargo service

the wrost service, here I attached my bill copy

Read full review of Rona Cargo
View 0 more photos
Hide full review
ComplaintsBoard
R
6:26 am EDT

Rona Cargo Rona Cargo services

Hi my name is Abdul Rashid I have send cargo from Dubai To India on 2 April 20202 through Rona Cargo Services Sea Express. my order no is JP415886 the commitment was 25days from the Sales Executive Today already 35days finish still not Received Cargo . Plz do the needful send your India (Mumbai) Representative No

Show quoted text

Desired outcome: Hi my name is Abdul Rashid I have send cargo from Dubai To India on 2 April 20202 through Rona Cargo Services Sea Express. my order no is JP415886 the commitment was 25days

Read full review of Rona Cargo
Hide full review
ComplaintsBoard
A
5:32 am EST

Rona Cargo Parcel not yet received

Dear team,

I have send 1 cargo with 2 box to india uttar pradesh. And i have received only 1 box 27 feb and the another 1 box not yet received. And your abudhabi team is not giving any information about my another 1 box. So i request to you please check with your team and let me know where is my another box.

my order no. mzd 331556

Kindly check with your team.

Thank you

Read full review of Rona Cargo
Hide full review
ComplaintsBoard
V
12:54 pm EST

Rona Cargo Air Express cargo not delivered(GHB1421)

Air Express cargo i sent from Rona cargo sonapur on 19th February 2022(GHB1421).At that time that time they assured that parcel will deliver within 14 days.

Today March 11, still 20 day's completed And i didn't get any answer i don't know what to do

Read full review of Rona Cargo
View 0 more photos
Hide full review
ComplaintsBoard
A
3:48 am EST

Rona Cargo Cargo Service

I hereby express my bad experience which faced from Rona Cargo Dubai.I frequently I send two cargo recently (sea cargo & Air Cargo) from Dubai to India.When I approach them, they cleared confirmed that the Sea cargo delivery max within 40 days and Air cargo delivery within 7 days time. Unfortunately I have received my Sea cargo consignment on 78th day and Air cargo consignment on 20th day.Their Customer relation after business is very poor and their staffs are not at all respecting to the Customers.So prior to selecting any cargo delivery agent, please go through thir customers feedback.My feedback to Rona cargo is 1 out of 5.Bad experience!

Read full review of Rona Cargo and 1 comment
Update by Anish Nair
Mar 09, 2022 12:05 am EST

Based on my experience, Rona cargo as a Cargo provider is very poor and their customer relation is very bad...prior to selecting them please consult with others or review their customer feedback in the website whether they are fulfilling their commitment...as per my experience you can choose Al Sood cargo and ABC cargo...

Hide full review
1 comment
Add a comment
M
M
Merlin John
US
Jul 28, 2022 2:47 am EDT

i have 8 dealing before with Rona, this time very bad service now 60 day finish up to now not receive my parcel, very very poor dealing ,this is my last dealing, thanks

ComplaintsBoard
S
12:07 pm EST

Rona Cargo About my courier

Can't track my courier.giving order number,there was a link .but that link goes to advertisements.what we do ? How to track it? Sending 31/12/2021

Order I'd M4.937

Read full review of Rona Cargo
Hide full review
ComplaintsBoard
M
8:25 am EST

Rona Cargo Cargo not delivered on time

I send a cargo on 17 Dec 2021from Abu Dhabi , its going to be almost 2 month but cargo not delivered to Dehradun Uttarakhand.

When I did the inquiry they told still not cleared from customs in delhi .

Worst experience from Rona cargo .

Can not track the cargo and no communication from their side for delay.

Would not recommend people who are in UAE to send anything from this company

Read full review of Rona Cargo and 1 comment
View 0 more photos
Hide full review
1 comment
Add a comment
A
A
Anish Nair
US
Feb 21, 2022 1:04 am EST

Have you received your consignment?

ComplaintsBoard
J
6:59 am EST

Rona Cargo 70 days finished till cargo not reached to my native

Rona Cargo DIP, Dubai.
One of the worst courier service in Dubai
It's almost 2 months one week finish till my courier is not reached to my native place. I visited their courier center (DIP). Very careless and negligence answer he has given.
There is no tracking number, no trace ID. For all question, only answer is customs not cleared. You people don't have ability to give customer service why you need this business? Don't cheat the customer. I don't suggest this courier for all my Dubai people.
Don't waste your money and things.

Desired outcome: No response, negative answer

Read full review of Rona Cargo and 2 comments
Hide full review
2 comments
Add a comment
A
A
Anish Nair
US
Feb 21, 2022 1:05 am EST

Hai,

Have you received your consignment?

A
A
Anish Nair
US
Mar 09, 2022 12:07 am EST
Replying to comment of Anish Nair

Utterly worst cargo service in UAE!

ComplaintsBoard
T
1:33 pm EST

Rona Cargo Service very bad

Worst people they took my things money and did not deliver, whenever I ask they say 1 week and no proper Response.

Read full review of Rona Cargo
View 0 more photos
Hide full review
ComplaintsBoard
A
6:39 am EST

Rona Cargo Rona Cargo

We are sending Cargo from Sharjah BRANCH...on 28 th of August 2021... it's allmost 84 kg...till now it's not cleared ... it's in India Only... don't know what is The issues...when we are calling Sharjah BRANCH ...they not giving correct information... Really Very Very Bad service And Bad Approach... from Rona Cargo...inside The cargo many chocolates and Biscuits ... Many More food items ..is there ... Really We never think like This situation ... coming from Rona...every Day we are calling ... same Response it's not cleared...I am Giving 0 Star ⭐ ...

Read full review of Rona Cargo
Hide full review
ComplaintsBoard
H
1:05 am EST

Rona Cargo Unprofessional service and worst after sales customer support

4 boxes of shipment been collected from my home in Dubai since 3rd Sep. I've never been provided any tracking no. After asking several time, I've been told as once goods get cleared in India, will be provided no.

I've received 2 boxes but have no update on remaining 2.

Their customer support is worst, they hardly respond to any messages, which shows as even they are kind of clueless about the situation.

I've promised 30-45 days, now it's been 65 days and yet have no clarity on remaining 2 boxes

Read full review of Rona Cargo and 1 comment
View 0 more photos
Hide full review
1 comment
Add a comment
A
A
Anish Nair
US
Mar 09, 2022 12:08 am EST

Utterly worst cargo service in UAE...

ComplaintsBoard
P
2:37 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Rona Cargo Cargo services

I sent cargo from the Rona cargo DIP branch on 30Aug'21.
It should have been delivered in 45days maximum. But it has been 2 months and nothing.

No update, no delivery.

Will never use this company or recommend it. Too bad services.

Read full review of Rona Cargo
Hide full review
ComplaintsBoard
S
3:34 am EDT

Rona Cargo Regrading our shipment we send from Dubai

Hello
Hope this mail find you well. I am complaining regarding my air shipment from dubai, United Arab Emirates. We send air cargo on September 11 & the your staff informed us this shipment will gonna delivered in 15dys. Now its morethan 1month we did not received our air corgo shipment we are trying to Contact the staff of rona cargo with his contact no [protected]. He is not answering the phone the cal & what's app messages. This is petetic service from rona cargo & their staff the way he communications with the customers. I email aswell but i dint got response. Please update the about the shipment details are below.
I added the hard copy of the shipment plz find the attachment below.

Read full review of Rona Cargo
View 0 more photos
Hide full review
ComplaintsBoard
S
9:34 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Rona Cargo Asl 991308/A

I sent a air cargo from Dubai to chennai
Till not received.
I have never seen a worst cargo in my life like this.

Read full review of Rona Cargo
Hide full review
ComplaintsBoard
S
12:39 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Rona Cargo Missing sea cargo.

I send 4 boxes of sea cargo on 16/08/ 2021. Last week I received 3 boxes. One 48 Kg box Missing. box no Ws 881866/1.

Read full review of Rona Cargo
Hide full review

Rona Cargo Reviews 0

Looks like Rona Cargo has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Rona Cargo, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Overview of Rona Cargo complaint handling

Rona Cargo reviews first appeared on Complaints Board on Mar 3, 2008. The latest review Delay delivery don't trust don't send parcel this company was posted on Mar 12, 2024. Rona Cargo has an average consumer rating of 1 stars from 28 reviews. Rona Cargo has resolved 0 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Rona Cargo Contacts

  2. Rona Cargo phone numbers
    +971 65 620 822
    +971 65 620 822
    Click up if you have successfully reached Rona Cargo by calling +971 65 620 822 phone number 9 9 users reported that they have successfully reached Rona Cargo by calling +971 65 620 822 phone number Click down if you have unsuccessfully reached Rona Cargo by calling +971 65 620 822 phone number 10 10 users reported that they have UNsuccessfully reached Rona Cargo by calling +971 65 620 822 phone number
    Head Office
    +971 42 710 335
    +971 42 710 335
    Click up if you have successfully reached Rona Cargo by calling +971 42 710 335 phone number 2 2 users reported that they have successfully reached Rona Cargo by calling +971 42 710 335 phone number Click down if you have unsuccessfully reached Rona Cargo by calling +971 42 710 335 phone number 5 5 users reported that they have UNsuccessfully reached Rona Cargo by calling +971 42 710 335 phone number
    Rona Star Shipping
    +971 65 611 939
    +971 65 611 939
    Click up if you have successfully reached Rona Cargo by calling +971 65 611 939 phone number 1 1 users reported that they have successfully reached Rona Cargo by calling +971 65 611 939 phone number Click down if you have unsuccessfully reached Rona Cargo by calling +971 65 611 939 phone number 0 0 users reported that they have UNsuccessfully reached Rona Cargo by calling +971 65 611 939 phone number
    100%
    Confidence score
    Warehouse № 1
    +971 526 414 578
    +971 526 414 578
    Click up if you have successfully reached Rona Cargo by calling +971 526 414 578 phone number 1 1 users reported that they have successfully reached Rona Cargo by calling +971 526 414 578 phone number Click down if you have unsuccessfully reached Rona Cargo by calling +971 526 414 578 phone number 0 0 users reported that they have UNsuccessfully reached Rona Cargo by calling +971 526 414 578 phone number
    100%
    Confidence score
    Warehouse № 2
    +971 526 414 535
    +971 526 414 535
    Click up if you have successfully reached Rona Cargo by calling +971 526 414 535 phone number 1 1 users reported that they have successfully reached Rona Cargo by calling +971 526 414 535 phone number Click down if you have unsuccessfully reached Rona Cargo by calling +971 526 414 535 phone number 0 0 users reported that they have UNsuccessfully reached Rona Cargo by calling +971 526 414 535 phone number
    100%
    Confidence score
    Abu Dhabi
    +971 37 645 515
    +971 37 645 515
    Click up if you have successfully reached Rona Cargo by calling +971 37 645 515 phone number 1 1 users reported that they have successfully reached Rona Cargo by calling +971 37 645 515 phone number Click down if you have unsuccessfully reached Rona Cargo by calling +971 37 645 515 phone number 0 0 users reported that they have UNsuccessfully reached Rona Cargo by calling +971 37 645 515 phone number
    100%
    Confidence score
    Al Ain
    +971 72 283 933
    +971 72 283 933
    Click up if you have successfully reached Rona Cargo by calling +971 72 283 933 phone number 1 1 users reported that they have successfully reached Rona Cargo by calling +971 72 283 933 phone number Click down if you have unsuccessfully reached Rona Cargo by calling +971 72 283 933 phone number 0 0 users reported that they have UNsuccessfully reached Rona Cargo by calling +971 72 283 933 phone number
    100%
    Confidence score
    Ras Al Khaimah
    +971 42 710 336
    +971 42 710 336
    Click up if you have successfully reached Rona Cargo by calling +971 42 710 336 phone number 1 1 users reported that they have successfully reached Rona Cargo by calling +971 42 710 336 phone number Click down if you have unsuccessfully reached Rona Cargo by calling +971 42 710 336 phone number 0 0 users reported that they have UNsuccessfully reached Rona Cargo by calling +971 42 710 336 phone number
    100%
    Confidence score
    Rona Star Shipping
    +971 526 414 673
    +971 526 414 673
    Click up if you have successfully reached Rona Cargo by calling +971 526 414 673 phone number 1 1 users reported that they have successfully reached Rona Cargo by calling +971 526 414 673 phone number Click down if you have unsuccessfully reached Rona Cargo by calling +971 526 414 673 phone number 0 0 users reported that they have UNsuccessfully reached Rona Cargo by calling +971 526 414 673 phone number
    100%
    Confidence score
    Rona Couriers, Sharjah
    +971 526 414 671
    +971 526 414 671
    Click up if you have successfully reached Rona Cargo by calling +971 526 414 671 phone number 1 1 users reported that they have successfully reached Rona Cargo by calling +971 526 414 671 phone number Click down if you have unsuccessfully reached Rona Cargo by calling +971 526 414 671 phone number 0 0 users reported that they have UNsuccessfully reached Rona Cargo by calling +971 526 414 671 phone number
    100%
    Confidence score
    Rona Couriers, Sharjah
    +91 994 601 2003
    +91 994 601 2003
    Click up if you have successfully reached Rona Cargo by calling +91 994 601 2003 phone number 12 12 users reported that they have successfully reached Rona Cargo by calling +91 994 601 2003 phone number Click down if you have unsuccessfully reached Rona Cargo by calling +91 994 601 2003 phone number 3 3 users reported that they have UNsuccessfully reached Rona Cargo by calling +91 994 601 2003 phone number
    60%
    Confidence score
    India
    +971 525 723 198
    +971 525 723 198
    Click up if you have successfully reached Rona Cargo by calling +971 525 723 198 phone number 1 1 users reported that they have successfully reached Rona Cargo by calling +971 525 723 198 phone number Click down if you have unsuccessfully reached Rona Cargo by calling +971 525 723 198 phone number 0 0 users reported that they have UNsuccessfully reached Rona Cargo by calling +971 525 723 198 phone number
    100%
    Confidence score
    Head Office
    +971 526 414 537
    +971 526 414 537
    Click up if you have successfully reached Rona Cargo by calling +971 526 414 537 phone number 1 1 users reported that they have successfully reached Rona Cargo by calling +971 526 414 537 phone number Click down if you have unsuccessfully reached Rona Cargo by calling +971 526 414 537 phone number 0 0 users reported that they have UNsuccessfully reached Rona Cargo by calling +971 526 414 537 phone number
    100%
    Confidence score
    Warehouse № 1
    +971 525 874 117
    +971 525 874 117
    Click up if you have successfully reached Rona Cargo by calling +971 525 874 117 phone number 0 0 users reported that they have successfully reached Rona Cargo by calling +971 525 874 117 phone number Click down if you have unsuccessfully reached Rona Cargo by calling +971 525 874 117 phone number 2 2 users reported that they have UNsuccessfully reached Rona Cargo by calling +971 525 874 117 phone number
    50%
    Confidence score
    Al Ain
    +971 507 272 386
    +971 507 272 386
    Click up if you have successfully reached Rona Cargo by calling +971 507 272 386 phone number 1 1 users reported that they have successfully reached Rona Cargo by calling +971 507 272 386 phone number Click down if you have unsuccessfully reached Rona Cargo by calling +971 507 272 386 phone number 0 0 users reported that they have UNsuccessfully reached Rona Cargo by calling +971 507 272 386 phone number
    100%
    Confidence score
    Ras Al Khaimah
    More phone numbers
  3. Rona Cargo emails
  4. Rona Cargo address
    Post Box 20579, Sharjah, United Arab Emirates
  5. Rona Cargo social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 17, 2024

Most discussed Rona Cargo complaints

Missing consignment!
1
(opinions to this review)

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.