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SYNLawn
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SYNLawn
Reviews ComplaintsContacts
Pros/cons Alternatives Alternatives FAQ In-depth review Is it legit? Featured complaints Most discussed Recent comments Contacts Phone Email Website Socials Address Working hours About Overview Overview Overview Category
SYNLawn Customer Service Phone, Email, Contacts

SYNLawn
Reviews and Complaints

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2.3 3 Complaints
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SYNLawn Complaints 3

How responsive is SYNLawn 's customer service?

1 Resolved
2 Unresolved

Total complaints: 3

Resolved complaints: 1 (33%)

Unresolved complaints: 2 (67%)

A rare visitor 🌥️
We'd love to see SYNLawn on ComplaintsBoard more often, showing their successful complaint resolution. But that's not happening yet, unfortunately. For reviewers, this means staying cautious and reading reviews from other customers (including the few already resolved ones) to understand the potential outcomes. If you get in touch with SYNLawn , be persistent and note all important details during communication.
How is SYNLawn ’s rated by landscaping clients?

SYNLawn ’s earns a 2.3-star rating from 3 reviews, showing that the majority of landscaping clients are somewhat dissatisfied with synthetic turf.

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Keywords

dogs warranty backyard blades heat investment pets synthetic grass traffic urine odor artificial turf blades of grass fake grass house plush turf product softness artificial grass behnam family color
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9:36 am EDT
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SYNLawn Artificial grass

Our experience with SynLawn has been disappointing On July 2021 we contracted Synlawn for a front parcel artificial grass. Unlike the installation crew, the representative of the company in Englewood, Colorado was vague, did not understand or ignored our requests regarding the type of artificial grass we desired. Texture and color of Synlawn artificial lawn...

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9:53 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

SYNLawn Falling apart

I installed Synlawn artificial turf in Aug 2007 through Lowes and it had a 15 year warranty. Needless to say it is 'falling apart'. The blades of grass are breaking off and the once plush turf is now thin with no softness to it at all. The blades are stiff and stick to our dogs when then lay in it. The inside of our house has fake grass blades all over in it. Granted I haven't talked with Synlawn but I've talked with a few folks that have it and they can't get Synlawn to respond to them so I doubt they will respond to me. I definitely am not happy with the product!

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11:58 am EDT
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SYNLawn Hot and horrible

After two years of having SYNLawn install their synthetic grass ($3153 for 465 sq feet), we are yanking this stuff out. We were convinced by their sales associate that this was the best thing in our backyard for dogs who burned grass with their urine. Indeed that may be the case but now our yard smells like pee and despite the numerous efforts to neutralize...

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Overview of SYNLawn complaint handling

SYNLawn reviews first appeared on Complaints Board on Jun 30, 2010. The latest review Artificial grass was posted on Jul 18, 2021. The latest complaint Falling apart was resolved on Oct 28, 2013. SYNLawn has an average consumer rating of 2 stars from 3 reviews. SYNLawn has resolved 1 complaints.
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  1. SYNLawn Contacts

  2. SYNLawn phone numbers
    866-SYNLawn
    866-SYNLawn
    Click up if you have successfully reached SYNLawn by calling 866-SYNLawn phone number 1 1 users reported that they have successfully reached SYNLawn by calling 866-SYNLawn phone number Click down if you have unsuccessfully reached SYNLawn by calling 866-SYNLawn phone number 0 0 users reported that they have UNsuccessfully reached SYNLawn by calling 866-SYNLawn phone number
    (866) 796-5296
    (866) 796-5296
    Click up if you have successfully reached SYNLawn by calling (866) 796-5296 phone number 0 0 users reported that they have successfully reached SYNLawn by calling (866) 796-5296 phone number Click down if you have unsuccessfully reached SYNLawn by calling (866) 796-5296 phone number 1 1 users reported that they have UNsuccessfully reached SYNLawn by calling (866) 796-5296 phone number
  3. SYNLawn emails
  4. SYNLawn address
    12656 East Jamison Place Unit 10 Englewood, CO 80112, United States
  5. SYNLawn social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024
SYNLawn Category
SYNLawn is ranked 241 among 310 companies in the Home and Interior Decor category
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Recent comments about SYNLawn company

Hot and horrible
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If SYNLawn would have received a phone call this issue would have...
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