TAM Residential
Reviews and Complaints

My ceiling in my dinning room has been leaking for two weeks now. The first day when it was just a small crack I asked someone to come fix it I was told "we have other things to do." Now the leak has spread to my bedroom and living room and all the spots are brown and almost mold. I am five months pregnant and I can not be around anything like that. Every time I contact the office I am being told the work order is closed but no one has came and done anything to fix the problem. The leak in my room has spread so far out it is now leaking on my bed. When someone came and just looked at it I was told there would be someone to just come and paint over it. Product_Or_Service: Apartment complex

The Woods At 5 Mile Creek advised mr over a month ago that my deposit would be sent via mail. More than 30 days has since then passed. I visited your property the beginning of March and was advised my application was being cancelled due to not being able verify my employment and I was advised a request to have my deposit returned to me was placed. 30 days has since then passed and I have reached out and left numerous messages for the community that has gone unanswered. I am making a final request that someone reach out to me regarding the status of my funds being sent via mail. A complaint is being filed with both corporate and the ComplaintsBoard.com today. I believe that nearly 40 days with no response is bith unacceptable and unprofessional.

Topaz asserts management took over management of my complex on 5/19. I'm on Hosing voucher program through Dallas Housing Authority. On 6/1 I paid my portion of the rent and on 6/2 I paid a portion of my electric bill. This complex has not gotten a electric bill for May or June, I was suggested by manager to pay something on electric. On the 4th of June I received a 3 day eviction notice. I was told that the Section 8 payments have not been posted yet and to ignore the notice, the notice was from the corp. office. It is now 6/23 I am getting texts and emails that I owe money. WHICH I DO NOT,except electric bill. This is every day. I have asked in the office about a time frame and i was told to ignore them and they would call me in when all has been resolved. I tried to contact Topaz office and talk to Jessica W, she never called me back. I have contacted my case worker and HUD office and put in a complaint.

Tenant complaint that has been ongoing. I am a senior citizen who has lived at 1621Rockwater Blvd North Little Rock, Arkansas for 7 years. November 24 I informed management about some concerning reoccurrence incidences with the courtesy officer/policeman that was making me feel unsafe. December 3 the courtesy officer/policeman parking space was changed. The incidents continued and made me feel unsafe. January 4,2021 I contacted the Police Internal Affairs. February / 2021 I began having problems with both tenants on each side of me who are males, and this was highly unusual because I have never had any problems before with tenants. I have continuously informed management about the ongoing incidence which makes me unsafe in and out of my apartment and I have called the police. April 5, I called Topaz Asset and was informed someone would be contacting in a few days. I have not heard back from Topaz Asset.

Hello my name is ***, I live at *** Dr. *** Austin, TX XXXXX since August . The property has a Mailbox for each tenet with key for access. The Mailbox on property was in bad condition when I moved in. The USPS has requested that the management will need to make repairs to the Mailbox soon or they will have to stop making mail delivery at this property. The ending of 2020 and the beginning of 2021 the property management decided to build a new Mailbox on the property for all tenets. As of today the new Mailbox is still unfinished with no one working on it no longer. All tenets have to go to the USPS everyday and stand in line for 2 to 4 hours daily to get mail. I've spoken with the leasing management regarding this issue and was told that the USPS has to make the repairs because it was vandalized recently. The Management at the local Postal Service said my property management has to repair the old mailbox or finish the new one. Not fair!

I am at Rancho Luna Apartments in Robstown Texas I have had issues with my AC for several months My name is *** I am at Rancho de luna Apartments in Robstown Texas I have had issues with my AC for several months they had a maintenance individual my knowledge he never checked it I believe he either quit or was fired they've been hired somebody else he has clean the coils and the unit works for several hours but in the evening around 4 or 5 p.m. the temperature gets goes to 78 degrees and the outside temperature is 90 degrees I have explained this to the property manager (lisa) he stated that everything was fine the new maintenance guy did show me the temperatures and again it was good for several hours and it shot up again I'm having to use a dehumidifier have all the fans running temperature does not drop down till after 10 p.m. the maintenance individual did state that my ceiling was very hot I am not looking for any type of monetary reimbursement I have paid through the end of April my lease ends June 7th all I'm asking is to be let out early I may be out by the middle of April and the company is welcome to keep the rest of the money and my deposit per Lisa my only options are pretty much just to pay the entire Bill and then I'm welcome to leave again I have been having issues for several months this is not the beginning and I had I believe I have been very patient I understand that they are trying and I appreciate it however it still has not resolved the issue