Target review: very disappointed in target policy 88

And now I'm curious how I got" negative votes" when I actually suggested a constructive and useful way to use these boards?

I hate GOING INTO both Target and Walmart. I think they both have items equally in low price that I can buy, but I hate dealing with crowds of people and waiting in all the lines. I really like Old navy too, I got a ton of clothes for $50.00, I was actually pretty shocked, they have good sales there, on the busy side also, but hey everyone wants a bargain right.

You keep talking negative about everyone else but target and that is the thread topic maybe if you stayed on topic that would not happen

Just a thought there's nothing wrong with you that reincarnation won't cure

Can you use the angel without the lighting or does it effect all the lights on the tree?

The angel works in mysterious ways lilJill baby

I actually said Target sucks. Multiple times. No one listened *shrug*

Instead, I was accused of still working there and being a terrible ### for pointing out how shoddy of a work environment and store it is.

Then I took the time to point out that this board could be used to effectively get Target (and others) to actually do something about the return via contacting corporate people. No one seemed to like my advice, which once again *shrug*

Negative points on this board don't really matter ultimately, but once again *shrug*

I guess after telling posters to F' off WhoCaresAboutYou? Maybe just maybe you come off as an jerk.

Shop Old Navy

WhoCaresAboutYou? go to the first post on the first page reread the thread then start telling people to F off

Then perhaps some people shouldn't jump to conclusions on the type of person I am or whether or not I'm still a slave for a terrible company? If I'm going to be automatically placed into the section of "Terrible Person" for merely wearing a red shirt and khakis to support myself, then yes, I'll respond with a little anger. I don't begrudge you for the job you do everyday, you shouldn't automatically figure I'm someone with some form of mental/social impairment for merely having a job.

And honestly, I gave sound advice. Here's what took me less than 5 minutes to discover:

Target Corporation
target.com
Target logo.svg
Type Public (NYSE: TGT)
Founded 1902
1878 as R.S. Goodfellow
1902 as Dayton Dry Goods
1969 as Dayton-Hudson
2000 as Target
Headquarters Minneapolis, Minnesota
Industry Retail
Key People Gregg Steinhafel,
chairman, president,
and chief executive officer
Products clothing, housewares, food
Source: http://en.wikipedia.org/wiki/Target_Corporation

ADDITIONAL INFORMATION:
Guest Relations and Quality Assurance
PO Box 9350
Minneapolis, MN [protected]
[protected]
Toll free: [protected]
TTY: [protected]
Fax: [protected]
www.target.com

Gregg Steinhafel
Gregg.Steinhafel@target.com
[protected]
fax: [protected]

Assistant:
Denise May
Denise.May@target.com
[protected]

Phone numbers for his direct reports:

Bart Butzer, VP Stores: [protected]
Christopher Perrigo, VP Target India: [protected]
Doug Scovanner, EVP Finance & CFO: [protected]
Janet Shalk, EVP Target Tech Services: [protected]
Jodee Kolzak, EVP Human Resources: [protected]
John Griffith, EVP Property Dev: [protected]
Kathee Tesija, EVP Merchandising: [protected]
Michael Francis, EVP Marketing: [protected]
Mitch Stover, SVP Distribution: [protected]
Stacia Andersen, President TSS: [protected]
Tim Baer, EVP General Counsel: [protected]
Tory Risch, EVP Stores: [protected]

If you want your money back, this is the way to go. Send an email/call all of these people, leave messages, etc etc. Perhaps this giant, terrible company will respond to you and you'll get your money back.

Gregg "If you squint I look like Alec Baldwin" Steinhafel
Gregg.Steinhafel@target.com
[protected]
fax: [protected]

Assistant:
Denise May
Denise.May@target.com
[protected]

Phone numbers for his direct reports, inside...

Bart Butzer, VP Stores: [protected]
Christopher Perrigo, VP Target India: [protected]
Doug Scovanner, EVP Finance & CFO: [protected]
Janet Shalk, EVP Target Tech Services: [protected]
Jodee Kolzak, EVP Human Resources: [protected]
John Griffith, EVP Property Dev: [protected]
Kathee Tesija, EVP Merchandising: [protected]
Michael Francis, EVP Marketing: [protected]
Mitch Stover, SVP Distribution: [protected]
Stacia Andersen, President TSS: [protected]
Tim Baer, EVP General Counsel: [protected]
Tory Risch, EVP Stores: [protected]

That stuff has been posted already, good re-post

That actually still stands by the way. *shrug*

I honestly think that everyone should have a retail job for 2 years, akin to Israel having citizens be in the military for 2 years. It would give everyone a chance to understand just what happens in the retail/service environment. There is no other type of job where it's OK for an employee to be yelled at over everything and anything possible. And I know the whole "just quit and get a different job" thing, but some people don't realize how difficult that is for people in these types of jobs, especially in current economic times. However, if people are serious about making a change and sticking it to these companies, here are more:

Wal-Mart Stores, Inc.
New Walmart Logo.svg
Type Public (NYSE: WMT)
Founded Rogers, Arkansas, U.S. (1962)
Headquarters Bentonville, Arkansas, U.S.

Latin American headquarters: Miami, Florida, U.S.
Industry Retailing
Key People Mike Duke (CEO)
H. Lee Scott (Chairman of the Executive Committee of the Board)
S. Robson Walton (Chairman)
Products Discount Stores
Supercenters
Neighborhood Markets
Source: http://en.wikipedia.org/wiki/Walmart

ADDITIONAL INFORMATION:
Electronics Payment Hotline
[protected]

Customer Relations
702 SW Eighth St.
Bentonville, AR [protected]
[protected]
Toll free: [protected]
Toll free: [protected] (Website questions)
Fax: [protected]
E-mail: help@walmart.com
www.wal-mart.com

A very nice anonymous reader just sent us contact info for Michael Duke, the new CEO of Walmart (as of February 1st, 2009). Please use it wisely.
michael.duke@wal-mart.com

[protected]

Corporate contact info:
702 Southwest 8th Street
Bentonville, AR 72716
United States - Map
+[protected] (Phone)
+[protected] (Fax)

Only Greg S's had been posted actually. That is everyone in the company worth talking to.

I'm glade you care a lot Icarealot, but if it's been posted, why didn't you go through and post it to every Target thread like I started doing? If you want to make a difference, get people to start emailing him and doing something about it instead of focusing this anger at me. It's pointless and a waste of time. Forgive me if I'm offended you so, but now you're just going to the level of crazy stalker.

Stop and think - if you want Target to realize it's a ### company, why not help and do some good by spreading this? By emailing? By calling? By having your friends/family do the same? Why not focus some of that intense anger/energy you have and do some positive.

Target does not care one bit. They screw people everyday 24/7/365 I do think that by posting the info here they will just change phone numbers but its worth a try, the best way to get at Target is to hurt'em in the pocket and hurt their bottom line then you will see action, I like the way you're thinking though

Well done viral video type campaigns work fairly well too. Youtube has become a force to reckon with in the business world - remember that video of the Comcast tech? Or perhaps the man who got himself a job with Google by creating webpages that the owners of Google would find when searching for their names.

It would be possible to do that with Target as well, and interesting. Could have an entire complaint page devoted to this with the issues and maybe an email address to see if they ever respond. A Youtube video, perhaps taken during trying to return an item, and showing how it was all wrong and how Target should respond and do something right for once.

Don't get me wrong - bottom line hurts and you're absolutely right. The problem is they don't really care about 1 person here or there. Instead, they care if a hilarious/anger-filled Youtube video against their company has 4 million views. Those 4 million people can truly hurt their bottom line.

targets service does have lots of issues I steer clear of target.

I choose to steer clear because its such a bad company to deal with on all levels.

Target sucks because Chinese products blow, in all seriousness Target is a crummy chain store.

I've worked at Target for more than 2 years, sadly enough, and it's been (mostly) the worst experience of my life thus far. On top of things, I still try to get the job done, I try putting in 110% and, not only is it not enough, but they make it nearly impossible to get things done.

- Workers are paid minimum wage. And no, if you make 40 cents over minimum wage, it's still minimum wage. Minimum wage to me is a wage that doesn't realistically cover the cost of meager living. In that sense, Target actually pays less than minimum wage. When you take into account how hard we have to work to get anything done, and the conditions they have us working in, we're paid WAY too little. I'd imagine that stores closer to cities and real communities where the average person could select where they are to buy what they need, employees are paid a little better... but not much. Look at what kind of people Target employs and you'll see that most of them are either college kids, elderly, or people who are receiving some other kind of source of income(including spouses with real jobs). Either that, or they are working more than one job(and still scraping by).
- Working conditions are pretty bad. I'm still young and haven't experienced as much as others, but I've worked in different forms of construction and I've worked in other retail stores. I know that it isn't just my store because I've talked to fellow employees from all over the nation. I guess I'll start by mentioning the concrete floors that we pound our feet against all day while moving their merchandise. The average Target employee, like most retail employees, do a LOT of walking and carrying heavy items. I've tried using more comfortable/supportive shoes, but it doesn't alleviate much of the damage done to the feet, and we move around and interact with things so much that a pair of shoes don't last more than a year, if that. Considering what it costs to afford decent shoes and how much we're paid(thank you hard working peoples of Asia, we couldn't afford shoes without you), most have to live and work with constant body pain. Of course, this is average for these types of businesses and no one is going to do anything about it so I'll move on.
One issue that seems to persist within most stores is lack of air conditioning. Unlike my point about shoes, this is totally not necessary. We have air conditioning units, but they think they're saving money by using it as little as possible. Meanwhile, sales are suffering because we can barely move enough to move their merchandise fast enough. I work in the back room, and I tested the air with a good thermometer one day. It was in the upper 90s Fahrenheit outside with high humidity. The back room was about 93.F and it's almost just as humid. On top of it, they run a large freezer/cooler and other electronics that make it even hotter. They try justifying the conditions by putting a few house fans in a few areas, which in reality cover about 5% of the back room and really don't do anything. When you consider how much electricity to power those fans, and how much the cooler and freezer have to work harder to displace heat, and the electronics and servers that are mounted high overhead where it's even hotter, it just doesn't make any sense. They're not saving much, if anything at all by doing this and when you consider how it effects their employees, they're probably losing money. Besides that, it's just overly inconsiderate for other human beings. In the winter time, it's cold as well, but at least that's manageable and understandable since heat rises and the ceilings are high... but cool air drops.
- Workload. It's pretty far from realistic. The amount of merchandise they want us to move around, combined with the methods they want us to use, including safety practices, "team lifting, " and then asking every "guest"/customer if we could be their personal shopper(CIHYFS == CAN I HELP YOU FIND SOMETHING, CAN I HELP YOU FIND SOMETHING, CAN I HELP YOU-- oh sorry, I've already asked you haven't I?) while trying to get the merchandise moved, keep the store clean and safe and items organized so that they're sold properly... it just doesn't work. Their employees are killing themselves to get something done, and they're still not making much of a dent. A lot of these people don't ask for much and would just appreciate being able to go home knowing that they did a good job and got something accomplished, but they can't even have that.
- Fake. Fake fake fake. Everything they do seems to be about appearances. They just make up things, not only to mold the minds of their patrons and people from the community, but they even try brainwashing their employees into believing it... and sadly, a lot of it actually works. I've worked for Walmart corp, and Target is no better. If anything, they may be worse. The difference is that Walmart has become an empire that doesn't really need to guild itself. Excuse my vulgarity, but Target is one big, candy-coated turd. "TARGET HELPS THE COMMUNITY BY DOING VOLUNTEER WORK!" Umm... Target EMPLOYEES help THEIR OWN community, not Target. All Target does is hound us about giving and giving, when it's us that really need the help. We're from that community, Target, and we're the ones that need the help. You can start by paying us wages that, at least, cover the cost of living. "TARGET DONATES MILLIONS TO LOCAL CHARITIES!" They take that money from us. Sure, we have to comply, but they hound us to death if we don't. IT'S ONLY A FEW DOLLARS A MONTH. Sure, but when I can barely afford my bills, those few dollars make a difference. When take in account to where the money is going, into a CORPORATE DONATION ORGANIZATION THAT TAKES A DECENT PERCENTAGE OF MONEY FOR THEMSELVES, it makes it a little hard to swallow... "FAST, FUN AND FRIENDLY" is the phrase they use with their employees. However, the other motto, "EXPECT MORE, PAY LESS" is more fitting since it applies more to themselves and less to anyone else. One thing that I do appreciate, though, is that they'll donate food that is getting close to expiring... sometimes. But that requires it's employees to have enough time and room to work with, and it usually just doesn't happen.

I could go on and on, but I'll stop there. I would just like to ask members of my community to consider where their money is going, how it's effecting the community, the quality of the items they are buying and how buying such items effects your entire nation, and how employees under such businesses are being treated. When the slaves of your nation can no longer afford to live and China decides it doesn't need us anymore, what then?

Can any of the Target lovers answer one question: What does Target do so differently than the other chains that makes you love them so much ?

Sell Chinese/foreign products ? Tell me one store that doesn't.
Require a receipt for any return when the item was over $30-$50 or so that was a gift as is the focus of this topic ? It's a ### policy (see my explanation on page 10).
Have a time limit for returns? Most stores don't come close to matching a 90 day return policy.
Give bad customer service? Their service is much worse than Walmart's or Kmart's ! Those employees actually acknowledge you exist.

I don't even shop at Target very much, I do most of my shopping at Walmart because they are open 24 hours and it works better with my schedule, but I have always had a problem when I have shopped at Target. Maybe it's because I'm not a frequent item returner.

Again, out of sheer curiosity to the Target lovers: What do they do differently that makes you love and tell me another nation-wide store that does things differently? Don't give a general "bad customer service" response. A specific policy or way of doing business that sets it apart from the others and is so irrational and deplorable, you can't help but love them. I'm a Target paid employee who searches the web for Target complaints then I defend Target to the hilt and blame everyone but Target.

Sears is the place

Our customers have the right to be treated with courtesy and respect.

Our customers have the right to ask questions when they do not understand legal requirements or staff communications.

Our customers have the right to timely service when seeking service in person, by phone, or in writing.

Our customers have the right to expect accurate and efficient record keeping on our part.

Our customers have the right to receive service from knowledgeable, competent and cooperative staff.

Our customers have the right to complete, accurate, reliable information and feedback.

Our customers have the right to consistent and fair application of laws and rules.

The Right to Be Safe

The assertion of this right is aimed at the defense of consumers against injuries caused by products other than automobile vehicles, and implies that products should cause no harm to their users if such use is executed as prescribed. The Right was established in 1972 by the US federal government, the Consumer Product Safety Commission (CPSC) has jurisdiction over thousands of commercial products, and powers that allow it to establish performance standards, require product testing and warning labels, demand immediate notification of defective products, and, when necessary, to force product recall.
The Right to Choose Freely

The right to free choice among product offerings states that consumers should have a variety of options provided by different companies from which to choose. The federal government has taken many steps to ensure the availability of a healthy environment open to competition through legislation including limits on concept ownership through Patent Law, prevention of monopolistic business practices through Anti-Trust Legislation, and the outlaw of price cutting and gouging.
The Right to Be Heard

This right asserts the ability of consumers to voice complaints and concerns about a product in order to have the issue handled efficiently and responsively. While no federal agency is tasked with the specific duty of providing a forum for this interaction between consumer and producer, certain outlets exist to aid consumers if difficulty occurs in communication with an aggrieving party. State and federal Attorney Generals are equipped to aid their constituents in dealing with parties who have provided a product or service in a manner unsatisfactory to the consumer in violation of an applicable law. Also, the Better Business Bureau is a national non-governmental organization whose sole agenda is to provide political lobbies and action on behalf of aggrieved consumers.

This right states that businesses should always provide consumers with enough appropriate information to make intelligent and informed product choices. Product information provided by a business should always be complete and truthful. Aiming to achieve protection against misleading information in the areas of financing, advertising, labeling, and packaging, the right to be informed is protected by several pieces of legislation passed between 1960 and 1980.

To have access to programs and information that help consumers make better marketplace decisions at all times or they can be orally educated.

To convenience, to be treated with courtesy and respect, to responsiveness to needs and problems and to refuse any services offered.

The Magnuson-Moss Warranty Act (1975) requires that a producer provide a warranty stating the standards of performance that the product will be held responsible to meet, and allows that warranty to be either stated explicitly or implied. With respect to advertising standards and consumer interaction with commercial producers, over forty US states have enacted "cooling-off" legislation that permits consumers to change their minds about the purchase of a product when dealing directly with a salesperson.
Financing

Before the passage of legislation providing protection against such injustices, the actual costs associated with loans were often hidden and near impossible for the average consumer to determine, leaving them at the mercy of their lenders. The Truth in Lending Act (1968) requires disclosure of any costs and interest rates pertaining to loans paid on installment in an effort to curb this corruption.

LOL!

That's the best you can do? Go to the trouble of creating a user name similar to mine and saying the same of what I said?

Check out my blame people rebuttals to complaints on Wal-Mart, Best Buy, and Kmart. I must work for a lot of companies. Where do I find the time to post on this site? Don't forget to read the ones where I agree with the customer. I must have been on my days off when I posted those. It couldn't possibly be that I judge each situation on it's own merit.

I can believe you went to all that trouble to make yourself sound like a immature and clueless [censored]. LMAO! It's ok, I wasn't expecting an intelligent answer to that question anyway123321

So you 123321 throw temper tantrums here on complaint boards?

123321 is obviously only interested in arguing and trying to prove his/her opinion is the only one that counts.
123321 quit trying so hard to be right, others have a right to think.
123321 It looks like you are in fact throwing a massive tantrum. Respect other people's rights 123321, in particular, you should not use complaint boards to harass other users.

123321 does seem to have antisocial issues and seems to have symptoms of a narcissistic personality, 123321 quit trying to project your perceived itellectual superiority to other posters. 123321 you seem to have a sense of entitlement, of being more deserving than other posters based solely on your perciveved superiority, however, 123321 you must have an underlying sense of inferiority myself and others can see this from your overcompensation in criticism of anyone who dares to voice an opinion different from yours. Because of this, you come across as envious and even angry at others. Chill out 123321.

Ego much 123321 ?

Target pisses consumers off now that's original and crispy !

I wanted to purchase a number of items at Target.com and have them sent to the store. The reason is that I'm traveling in a motor home and don't have a physical address. Target told me that they could not sent them to the store. I asked why and was told that it was their policy. They asked me if I couldn't find someone near where I was and use their address. Apparently Target does not need the business. If they are turning away purchase's they must have too much business. I suggest that you don't shop at target anymore.

Stealth Pilot on a bombing run to attack firemedic911. After reading Stealth Pilot's rants I would venture to say he is the pathetic ignorant one here in the real world.

I WILL NEVER SHOP AT TARGET AGAIN! I HAD FRADULENT CHARGES AT TARGET IN TEXAS (OVER $400.00). I CALLED THE STORE WHERE THE THEFT HAPPENED AND TALKED WITH THE "SO CALLED" MANAGER THERE. HE WAS INDIFFERENT AND TOLD ME TO REPORT IT TO THE POLICE. I THEN CALLED TARGET'S CORPORATE OFFICE AND WAS ALSO TOLD THERE WAS NOTHING THEY COULD DO. TARGET WAS NOT WILLING TO LOOK INTO THE SITUATION OR LIFT A FINGER AS FAR AS THAT GOES.

yeah! go diego go!

f u immodest

f u means f**k u!

no. if i said things like " oh your sooo sexy", then i would be sexually harassing you. i am just very upset that noone believes me, so that i am just saying "f**k u!" actually dont mean it, i am just pissed.

People have return policies for a reason people. Why shouldn't a company have a time limit on returns. I work a different dept store and we had someone try to return a dress from 1982. 1982 in 2009! Three months is ample time to return merchandise. That is more generous than most companies. Further, of course a company is either going to give you the lowest sale price or refuse a return withou a reciept! How do they know how much you paid for it? "I swear I paid full price!" Yeah right. Companies lose millions of dollars each year because people were too fat for the pants they bought, split them and return them. Or they were stupid and picked up the wrong flavor of coffee opened it and returned it. Imagine cases like that 10 times a day at each store. Now multiply that by 2000 stores. That's a lot of money eing flushed down the toilet isn't it? Companies must set limits. A lot of you have never worked in retail. When you work in retail, you see the ### of the earth sometimes. You would understand why companies have to set limits. As they say, a few people ruin it for the rest of us.

Hi, Iam Abhilash jadhav, i agree with the complaint..
Abhilash jadhav Abhilash jadhav Abhilash jadhav Abhilash jadhav Abhilash jadhav Abhilash jadhav Abhilash jadhav Abhilash jadhav Abhilash jadhav

Boycott target

why would you expect a return with no proof of purchase?

You can never trust Target to do the right thing.

will not return or exchange t.v only had it 15 day

you had the item for 8month, how can you assume target is the problem for this?. you do know that target is a retail store which provide many brand name product. just because say example Nintendo Wii was sold at our store. Target is not responisble for it being defected. we are simply selling that product if you wanna complain, send a complain to the actual manufacture cause you sound very ignorant right now.