Tata Teleservices review: Tata indicom is a scam! 235

This is regarding my non-receipt of Bills from Tata Indicom. We have not received bills for at least 6 months form Tata Indicom. I have also given my email ID so that these people can send me a soft-copy. They have not bothered to do anything but simply say that the bill is dispatched.

Is it not the duty of the company to trace out why the bill has not reached? I have filed at least 10 to 15 complaints. Everytime I had to repeat my address, e mail etc... Is this the service offered by Tata...

What is the customer care department doing?

I have taken 2 TataIndicom postpaid connections in the month of December. As there was an offer (roaming incoming free) i used these connections for 2 months. But in the month of March, Tata Indicom has changed the plan and they started charging for incoming in roaming. Then i have I wanted to close one of the connections which is in roaming and the other to change the tariff plan. But the connection which was supposed to close was not yet closed and they are still charging me the monthly rental.

The other connection, I came to know that there is a plan in Tata Indicom in which Tataindicom to Tataindicom STD is only Rs.1 per 3 minutes. Then on April 8th I requested them to change the plan. They told me that the plan will be affective from the same month as my billing cycle starts from April 11th. But i didn't. I used the phone thinking it is only Rs.1 per 3 minutes. After a month I got a bill of 4600 in which it is charged R.3 per minute.

I have raised many complaints and no one has helped to sort this out and now they are asking me to pay the whole amount. The guy who told me that it will be affective from this month says 'I didn't say like that'.

Thanks,

Siva Prasad.M

The Customer Service folks in Tata Indicom are either absolutely dumb or are being asked to cheat by top officials. I sent 6-7 emails about broadband connection, and I got exactly the same reply for various questions that I asked. This is taking Customer Service is to new heights. And, the worst part is that there is no escalation path, even when I threatened Legal action.

I am an unfortunate customer of the Tata indicom Postpaid account. I took the connection in the mid of May and in less than one month I lost connection several times. I took the connection for my official purpose and needs to be online for 24 * 7 once in a month. Since the internet was not available in some of the weeks ends and week days, I need to spend those hours in my office itself unnecessarily. Whenever I called up the customer care, it says that the wait time is less than 15 mins and I need to hold the line for at least 15 to 20 mins to get my technical query addressed.

After raising the complaint, the response time was very bad which might exceed unto 2 days. If it is Sunday, it will extend unto 3 days. I already talk to the following persons in the Chennai VSNL office (Ranganathan and Karl Marx) and they assured me that my problem be resolved permanently. Even after giving the assurance, I lost connection almost 3 times.

I took a post paid connection worth Rs 3000 which is valid for 4 months. When I requested regarding the reimbursement, they said only Rs 500 will be returned and the rest will be considered as the Installation charge.

Also when I checked the reason for the down time, they are giving me simple reasons like "Server at Mumbai is down", "Link between chennai server and Mumbai server Failed" etc.

PS: This is not only situation, four of my colleagues are facing the same problem and we have no other option other than taking a parallel Airtel connection in order to be in the network.

Is this the reputation of TATA ?

The company is making unnecessary delays even after submitting the instrument more than two months back. They don't have updated records and create problem for innocent customers, neither the customer care provides any useful information.

They want me to visit the public office... where one has to stand in long queues and even then the work is not done. I want to ask the company whether it will pay me the interest on my money for the delays made.? I even received the legal notice form their advocate which uselessly says that I have the illegal position of their instrument.

I'm having corporate connection for Tataindicom broadband since last 7-8 months. Not used much during this period and I was paying monthly bills in a hope when needed I can opt for work from home. Last month got a chance to work form home as nobody was there at home to take care of my kid. I was too much disappointed with frequent disconnections when started working from home. I had called around 50-60 times to customer care since last 25-30 days but still having connectivity issues. Custromer care people seems to be troubling customers more. Looks like there is no responsible person to handle consumers' issues. Everytime getting same response from customer care people "Your issue will be resolved within 6 working hrs." Sometimes down time is more than 3-4 days and if it's working at all, either speed is horrible or disconnecting after every 5-10min.

I am Tata Indicom customer having a postpaid connection from TATA Indicom since 25th April 2007. At the time of installation they have installed a old handset at my home; after making complaint they assured it will be changed after 2 days. But still the condition is same. When I made complaint to disconnect it they again told to me we will change it within 2 days please don't disconnect it. After some time a customer executive called at my home and said you have pay 1000/- Rs for changing. I am really worried.

My prepaid phone connection no.[protected] is not working from last 20 days in spite of repeated reminders.

POOR SERVICE OF TATA INDICOM BROAD BAND SERVICE...

I had applied shifting of connection through call on 3rd June 2007 & till now (i.e.12th July) I did not received the connection, already 40days is passed.
Main thing is while connecting there will be a responsible person but while service or shifting there will be no responsible person, when ever we call to the service they say Ok sir I will take this complaint in top priority & I will get it done, but who is the responsible person? They say company is responsible.
Here is the brief complaint description attached.

Customer: - Booked a complaint on June 3rd for shifting of connection & complaint number is 2572924.

Company: - After calling from my side company service people said that the port availability is not there.

Customer: - Inquired for a new connection, the new connection people said today you pay the amount next day I will connect it. I asked two connections he said it is possible.
How come it is possible for new connection if port is not free?
i.e. it is a false statement.

Company: - Company fellow said book a complaint it will be done.

Customer: - Again booked a complaint on June 11th complaint number 2641242.

Company:- After calling from my side company service people said that they had called you your phone is incorrect. Again a false statement, because never I will switch of my mobile.

Customer:- Called again to customer service people on 17th June.

Company:- Port availability is there & will be connected as early as possible.

Customer:- Felt very happy at least I will get the connection.

Company:- A surprise thing is I got a call from TATA Indicom service people, they asked me that you have applied for shifting of new connection, I said Yes. Immediately he kept the phone saying thank you.

Customer:- Again made a call on 24th June.

Company:- Sir in system it is showing that connection is already done.

Customer: - I was surprised when I heard this: with visiting our house it self how they connected all these things are false statement.

Customer:- Again called & asked what is the solution?

Company: - This complaint number is already closed so please make a new complaint & made a new complaint number 2840890.

Customer:- I called 4 times between this period & there is no response.

So dear my friends & all my advice is not to go for TATA INDICOM SERVICE because for calling to this service itself I have lost Rs 835. In this I would have got a new connection.

There is no responsible person for TATA INDICOM SERVICE.

Thinking you

Being a very old, loyal shareholder (30 years) of tata motors and tata steel and also worked for telco jamshedpur, the kind of service i witnessed at the tata indicom hub at new friends colony, delhi on the 17th july 2007. was terrible. In my recent dividend cheque from tata motors i got a coupon for getting a new connection of tata indicom for which i visited the above tata hub. to my surprise no one at the hub were aware of the scheme being given to shareholders. Every body were confused and were not briefed before it was rolled over to all shareholders.

This type of customer support in not taken by one of the premier institution of great india.

Please be aware of fraud activities with this company. Under banner of TATA . They are major fraud.I planned to take up tata indicom mobile connection since STD where cheap.But what a nightmare. Major frauds!

I tried to take connection for me and my cousin. both application were rejected and application fee of Rs 600 was collected out of which they said 500 is refundable.

They have rejected both the application after simply giving crazy reason. our activation system down, database down, will activate in 3 days. One fine day we get call. Connection is rejected since the person is not working. For me connection is rejected since the person is working!

I might understand if they say connection is rejected for person not working since they might have difficulty or whatever. But for me I have been employed for almost 3 yrs and have proper salary slip. They say they don't give connection to business ppl.

Now that i ask them to return my deposit of 500 for each of application . they are saying iit will be delivered back after 20 days comes from main branch but nothing has come so far. there is no escalation path to reach their supervisors or ppl who are running this pathetic business. SHAME ON TATA to have such a pathetic service and even advertising it on TV for ppl to get fooled.

Can some please point me a way to file my complaint for this fraud activity.

Regards,
Ravi.

Hi All,

I have purchased a MOTO Q hand set and not able to connect the internet in my phone. I have been to motorola Service center at himayatnagar and somajiguda in hyderabad. They are just useless fellows they don't even know about the hand set. They don't know the details of the models and Net settings.

I have been also at the TATA INDICOM customer care at BasheerBagh hyderabad KLK Estaes, they are just sending me here and there is no proper response from the customer care people and there are no responsible persons are there for clarify my problem and get me rid of this.

I have waited for more than 3 hours at the customer care but my problem not yet solved.

Sandeep Soni
Reliable Communication
Aaltos A and M trade Center
Beside Gyathri Hotel
Shop no G-8 , himayatnagar
hyderabad-29
MY telephone no
[protected]
[protected]

Hi,

I am facing very very high call drop from the Tata Indicom Walky. Made no. of complaints but no solution till date. Even their walky is not working correctly again lot of complaints, but no solution.
Cansome one give me the contact information of Prabhat Pani their COO for Karnatka & AP? I checked on the internet but could not able to find.

Suffrer
Rajan

I wanted to take an internet connection at my home for which I approach to a tata indicom executive and he shown me several packages. I selected a package and gave him all charges taken a receipt of that. After 2 days two executive came and installed a phone (model 450TL) saying that you need to get data cable for connecting this to your pc to make use of internet facility. After installation they switch off the phone and went, said to me don't switch it on for 30 minutes some processing is going on at the service center. I went to market for data cable for my phone model 450 TL at tata indicoms sales center, the sales person replied, this model doesn't support internet then for conformation I called to customer care at 121 also asked at service center, everyone was saying the 450 TL doesn't support internet, Then I asked to those executive who installed phone asking why they installed wrong instrument, They shouted on phone and refused to agree that phone doesn't support internet.

They are still not agree when I got confirmed this fact from more then 10 shops of tata indicom. Why tata indicom not providing training for instrument installation or tata indicom is just blindly sending anyone for any work.

I specifically specified for my need of internet and phone then why didn't they install the right instrument.

I had applied for a Tata Post paid broad band connection on the 27th June and was promised connection in 3days time. I had paid them 4month rent in advance (Rs. 8315). After many call to the customer care the connection was provided on the 4th of July, but till date I was not able to use this internet connection. The representative called us many time, till they received the money from us. Once the fund where with them they tried to avoid our calls and no one has bother to come and attend to the fault till date.

I am very much disappointed with the services and the follow up provided by your company. In spite of my repeated complains and mails, this fault has not been rectified till date. I regret taking this connection.

It is a pity that such an established company like Tata is having such irresponsible staff. Even govt establishment are doing much better job compared to Tata.

I have the tata indicom walky. When i try to connect to internet through this walky i face several problem. The MAJOR problem faced by me is frequent disconnection it disconnect after every 15 -20 minutes when i call customer care it told me to dial *119 and told after dialing this your problem will be resolved but after dialing this number i am facing same problem of frequent disconnection
what i do?

Really i am fed up with the connection and the service they provide.

This is mail reply for not resolving a problem and cheating by TATA INDICOM by supplying wrong and useless product. No resolution after many times contacting to service center, call centre at 121 and so many other mobile centers.

After sending so many complaints online, offline, on phone and manually and after getting harassed from Tata Indicom, I just have a question, how can I get back my money from Tata Indicom for which I have given for internet+phone. They cheated me for everything and haven't provided what I have asked for.

My complaint no. is [protected].

At any cost I don't have trust on Tata Indicom so I will not proceed for any business relationship with Tata Indicom.

This is regarding the broad band connection from Tata Indicom Broad Band Connection which I had applied for in Chennai. I had applied for a Tata Post paid broad band connection on the 27th June and was promised connection in 3days time. I had paid them 4month rent in advance (Rs. 8315). After many call to the customer care the connection was provided on the 4th of July, but till date I was not able to use this internet connection. The representative called us many time, till they received the money from us. Once the fund where with them they tried to avoid our calls and no one has bothered to come and attend to the fault till date.

I am very much disappointed with the services and the follow up provided by your company. Inspire of my repeated complains and mails, this fault has not been rectified till date. I regret taking this connection.

It is a pity that such an established company like Tata is having such irresponsible staff. Even govt establishment are doing much better job compared to Tata.

This complaint against wrong commitment we were ordered for eight connection in plan224 with Team HR Services Ltd. (service providers for tata teleservices) C-30/1, Acharya Niketan, Mayur Vihar, phase-1 Delhi Tel. [protected]/1/2/3/4/5 mobile [protected], the sims delivered us on 17 july 2007with the commitment in series of 9212653525to 32, but the received were not the same, we contacted so many times but nobody responded. Nothing has been done. If this is the service of company...

I am is surendra from Hyderabad. TATA indicom has cheated me. I don't remember all complaint nos. but few of them are
[protected]
[protected]

Phone no. alloted to me by Tata indicom is [protected] which is not working at all because they supplied an old and wrong instrument which is not in working condition.

I applied for a wireless internet connection on 13 of July 2007 for which I paid Rs 1622 as cash. After lot of request and office visit I haven't got this wireless internet service from Tata indicom. Also after all my inquiries about TATA Indicom I found that they dosen't have products (Like phone instrument, connecting cable etc) to provide wireless internet service for more then 3 months which is a fact. But even then TATA Indicom is cheating by taking customers money for this service with a promise of installation in 48 hrs. After taking the money and application what there people say is all fraud. Few of there statement as below:-

Make a call to customer care, we are not responsible for this.
Stock is not available, may come within a week.
We are sending our executive in one hour
This request will only be handle by head office.
Head office says, No we don't deal with these type of request. Please contact the executive who took ur application.
Executive shouts and says we can't do without order from service center.

All above statements are by tata indicom people. They don't know what they are doing and what is the need of a customer even when customer explains everything before applying for a service or product.

All I can say in short is

Ridiculous behaviour of indicom people
Worst service by TATA indicom
They don't have products and services for which they are making money.
New connection problems
Harassment of customers by TATA indicom executive(They should not be called as executive because they appoint any one for anything doesn't matter whether he can speak/write or not)
TATA Indicom is a scam
Complete fraud and cheating services.

I have sent the above problem to all there e-mails of nodal officers and senior executives in the hope of resolution for my problem.

Dear Sir

This is to inform you that i have applied for a Tata Indicom connection dated 9 th aug 2007 bearing sim no: A1000002D23ECC(8009DE44) & Application form no: DL [protected] and all the verifications regarding activation of this no have been done. But they have not activated this post paid connection yet. They have already charged Rs 600 for the connection & demanding more money for activation of this connection . Agent Name: Saurav Contact no: +91 [protected],
Jagarnath Contact no: +91 [protected]

I am Kameswara Rao.T, TATA Indicom Postpaid customer of [protected]. I was disconnected this connection 16th, March 2007and submitted the disconnection request form at Ammeer Pet, Hyderabad Branch on 16 th March 2007 and that time only I paid all the previous bills.

But the TATA Indicom people didn't disconnect the connection and they are keeping on sending bills for 3 more months later. I didn't pay these bills.

Regarding this I went to Public office, HYDERABAD last two times and complained. But I am not satisfied with their argument that they said Re-Activation team called me long back and they offered me new plan so that I said them to Re-activate my connection again. That's not TRUE because from that day one my connection is in the same plan It never changed (Please check Plans history of [protected]) If any TATA Indicom Team have access and do the need full.

I have been a customer of Tata Indicom "Always On" postpaid plan for one year now. And in that course of time, have had a variety of complaints, which i have listed below (latest complaint first)

1. My connection is currently inactive, and customer service cannot tell me why. The bill due date is 20th Sept, and i have already paid my bill, yet connection is inactive. Complaint has been lodged 2 days ago, no response.
2. As per my usage log, i have downloaded 3600MB of data on a single day, which is impossible. Hence i can conclude that someone (if not the company itself) is bumping up usage to increase revenue.
3. Last month i had downtime of more than 7 days. they have given me a credit of 36 rupees.
4. I have lodged several complaints in the past, none of which have been proactively addressed, and i spend more time and money following it up
5. Billing - Their broadband bill structure is not only confusing, but also prone to changes, and so i have a feeling i have been overcharged several times.
6. Extremely poor customer service: which has no technical access, such as releasing an account on confirmation of payment. Plus they can hardly communicate properly. They also are mostly rude and uncooperative

Going by these, i am yet to figure out a better alternative. BSNL seems much better. But it is sad that TATA is associated with such a pathetic quality of service. Obviously noone is looking at customer satisfaction as a key service differentiator in that company. I would welcome suggestions as to how i go ahead and formally take the above issues up against the company

Fine now so many complaints about this shamelessly unordered organisation. i'm here to add one more.
I had applied for a connection in Nov 2007 and within a fwe days i got my request cancelled. Till then it was fine and i was told my deposit amount of Rs 1000 will be in my hands by 2 weeks time.
Now its more than 10 months and i'm still waiting for the money. In this period i had been in touch with the Area Manager and that Dumb fellow has not taken even a step even after i've called him more than 1000 times at least. The customer care is the junkest part of the organisation. everytime i talked to them i was given a new complaint number and again no response.
I had been to the Bangalore Head office also where a lady took my written complaint and result was the same i.e. no action. I'm fed up these people now and i'm going to lodge a complaint with the Consumer forum this weekend.

I request u guys to screw this company the same way i'm gonna do.

I had learnt a quote long back"The GHOSTS of stick won't listen to WORDS". So people please use the language these people understand.

Here is my experience with Tata Indicom who claims that they are very good at their services. I have taken a Tata Indicom prepaid broadband connection in Bangalore, Jayanagar II block Ashoka Pillar Road, India 2 months back (in Aug'2007).

During that time we asked the marketing representative that If we shift from here will your company will activate our service at new location. Representative told they are number one in broadband connection and across all bangalore location they have the network.

Then I shifted my residence from Jayangar II block to Ist block which is 500 meters away from my old residence. I have raised a shifting request but they told they do not provide service in that area so it is not feasible to provide the connection.

Then I have asked them to refund my unutilized money as you do not provide service in the current area. In turn I am getting reply that it's a prepaid account so Tata Indicom can't refund the amount to me so better I need to use their services. I do not understand if they do not provide service how can I utilize the amount and secondly this will expire after 60 days. Tata Indicom makes their customer fool in the first place. While the marketing representative comes he will give some picture and then after taking the connection you will get something else.

Anyway Good luck to Tata Indicom for their sincere customer service.

I hope they should learn swim before the ship sinks.

yes i agree to this comment 100 percent. i have also some bad experience with tata

What type of internet is this? Dial up internet was much more better than this and costs much more cheaper... It shows 230 kbps... nonsense! Its not even near to 56kbps dial up connection... I wanted to use internet very badly one day but this insane connection...! I am going to return this cheap product back to there face... awful...

The Tata Indicom service is very good on its technical side, but is the worst as far as customer service is concerned. Through their telemarketing, they sold me a koyecera hand set whose battery was found weak the very next. It is three weeks, no one wants to help me. The service agent comes to the house for selling the piece, but does not care to come and replace the battery. An 80 year old person is asked to travel long distance to their service center, stand in queue and beg them to change the battery.

The worst part of it is no senior executive is available on phone to answer the call or look into the complaint. All the mails sent to the Nodal Officer remains unanswered.

They impose an exorbitant tariff on you and do not even care to inform the existing customers of the different tariff revisions done from time to time. When this is pointed out and requests are made for change in tariff, they ask you to wait for a month, impose the same tariff to get more money from you before the change is effected. Either the staff members are thoroughly inefficient or their system itself needs revamping.

I don't understand how such a big organization like TATAs are turning a blind eye to the numerous complaints made by the customers.

Ramanan

i will need a broad band connection in my home ,so please details adout of broad band connection

Till now I have not received the pen drive.I was asked to pay full amount in Cash for 24 hrs delivery. Inspite I am following up for past 15 days. Till now no proper response. I have asked the money back. Still no response.

People beware!

This is one of the most irresponsible service Provider in the universe that I have come across. I am a Tata Indicom land line Coustomer. My Plan was 180/- per month which includes caller ID. But my every month bill that I get from Tata INdicom is not less than 450/-. Frankly Saying we use it rarely, since every one in our residence got mobile. More over I have faxed them my cancellation on 10/09/2007, but still no action is taken...

Beware!

I have purchased tata indicom mobile in March 2007 & paying Rs. 500 per month as my telephone bill. As i am paying this money for talking through my mobile phone, TATA is taking this money out for not sending clear network...

TATA indicom is looting our money by simply saying "Switch to TATA Indicom". Moreover when i see their ad on TV, i simply laugh on their slogans!

I booked new connection of TATA Indicom postpaid mobile on 8th of sept. at dealer. The dealer told me i will get my connection within 48 working hrs. 2 days went i didn't receive my phone so i went to dealer he told i will get it tomorrow. Again 2 days went i did not received my phone. I went to dealer .He told me my address verification was negative.( No body was at u r home when the person came for verification & he has written door color is white). My house is having brown colored door.So i logged complaint in call center. As usual they said we r sorry u will get connection very soon.2 days went i never got my phone. Not any person visited my house for verification.

Whenever i used to go to dealer, if it is morning he will say u will get connection today evening definetly, if it is evening he will say u will get connection tomorrow anyhow.

At last on 17 th sept. person came for verification. He told i will get handset in 2 days. As usual within 2 days handset not received. I started calling to call center on daily basis. Every time they r giving commitment u will receive u r mobile within 48 hrs. thus days went on and on and i received my cell on 29 th.

Meantime i sent mail to call center. No reply to that mail. I logged another complaint against dealer as he was giving false commitments again & again. That complaint was not solved so they gave me another complaint. no. That was also not solved so they gave me 3 rd complaint no. At last i left followup of complaint against dealer. Till date no body has called up regarding that complaint.

After receiving mobile someone called up asking " Now do u have any complaint regarding dealer?" I answered " I received my cell so my one complaint is closed but how can u close complaint of dealer when he is telling lie." They must have closed my complaint any how.

I too agree with above complaints. I applied for USB modem of TATA indicom. That simcard is not yet activated even after 8 days. I am going to blast the true value shop dealer today.

I am Anil Gharge (B/o Sayaji Gharge) having Tata Indicom walky landline connection [protected]. Recently (01.09.2007), I have recharge Rs. 1600 voucher for life time incoming facility based on the confirmation given by sale person Mr. Rajesh Singh – [protected] (Mumbai) that Rs. 350 bonus talktime will be credited within one week. Till date bonus talktime is not credited. Moreover, this person now says, you have paid only Rs. 1250 and on this amount bonus talktime is not available. This means that this agency people have cheated me for Rs. 350. When contacted to agency at tel no 022-[protected], blundering reply received. These people even avoid talking no of times. Tata Indicom should take immediate action against this agency and sale man Mr. Rajesh Singh, because for just earnings extra perks these agency people promises anything to customer.

I had applied for TaTa Indicom Plug to Surf Dial up connection since i needed the internet connectivity very urgently. Marketing executive came to my house and before taking Rs 2950 (Equipment charge + sim charge) promised me of 150kbps of connectivity speed and getting my sim activated within 24 hours. After paying the amount i couldn't get the sim activated even after 48 hrs. In view of the profitability we have today forgotten the values. Marketing executives from companies like Tata Indicom go to the customers with smiling faces and lots of false promises. Customers fall pray to these promises and buy the products to get disappointed.

"Switch to Tata Indicom and experience the difference". Sounds very good isn't it?. I switched to Tata Indicom and experienced the difference also. Now I decided I will never switch to Tata Indicom in future and also I will try my level best to keep my friends or peoples around me away from this service.

Thank you tata indicom for showing me "how the service should not be?". I assure you that you will not be able to find out a single responsible person in the customer care of Tata Indicom on which you can depend.

I would like to share my problem with my Tata. Im sorry if I will mistake or I have mistaken in language any where. But this is the truth that we are suffering from mental harassment from Tata number from the date of activation of my number I have been receiving un-identical calls from Tata subscriber from the no. [protected]. and the caller using wrong language. Im disturbing if you can do something for then just plz tell me the address or the person's identity otherwise I dont know what Im going to do with my self or with Tata indicom. Plz Im requesting to all Tata members plz find out the person who harassing me from long time.

Hello Great Tata indicomm,

My complaint id : 3886298.
I think when you renew a package then only Tata Indicomm will start showing its true color.
When i renewed a new package, connection was not provided till 15 days. Now again same problem persisting for last 10days...And the worst part is that your technician who is incharge of this, is not picking up the calls also.
Probably my biggest mistake by believing tata indicomm internet connection for the 2nd time.

Thanks for your wonderful service.Please kindly provide me connection so that i will atleast use it for remaining days and can switch to some other vendor.

I am always facing problem of barring my out going calls. I am using Tata indicom service in Hyderabad. Without informing they use to bar my services. They behave as if I am running away without paying bill. It's heck man. When ever I use call regarding this then they use to disconnect the call or they wont response nicely. The way they talk its really ###ing. They dont know how to talk and all. Its all crap here in Hyderabad. They should give some time wen it reaches the credit amount to pay the bill. This kind of problem I am facing every month. I am trying to get the head office contact so that I put this issue before them. When ever I use to ask their supervisor number for talking on the same then they use to disconnect. Its hell.. Tata indicom is really bad.