Tax Ease
Reviews and Complaints

Have tried to secure a release of lien to close on a property and my attorney has offered to prepare and they keep stalling. Tax Ease is costing me a real estate deal. They are not releasing the lien with no reason. It has been over 6 weeks. Keep stalling the title company. Just want the release of lien for ***.

I made contact on 11/2 to make payment arrangement, they were to contact me about the final amount due in 3 to 5 days, I have not heard from them I made contact on 11/2 to make payment arrangement, they were to contact me about the final amount due in 3 to 5 days, I have not heard from them, they are not responding to emails or messages. They said if I make payment arrangements the foreclosure will stop. What can I do to get them to contact me

I paid off tax ease back in June . I am now closing on the sell of the property and the buyers title company says there is a lien against it from tax ease. They never filed a release of lien. I'm supposed to close on Friday and there is no headway on tax ease releasing the lien...nothing about when or why? I'm just waiting...I guess at the convenience of whenever management gets around to it! Which has been around 4 years evidently. Someone in management please look at your emails and listen to your voice mails because I'm at an impasse *** would like to move on in my life. XXXXXXXX account number

This company is so corrupt I cannot believe they can still practice business. There is not enough room to tell you why. I entered into an agreement to pay back taxes for my mother's property. They have screwed up every detail and charged for fees for their mistakes. I have proof that they agreed and will remove the fees, however they continue to show on my on line statement which is always wrong. I have no way of knowing how much more I owe and when it will be settled, no one will speak with me and I should be provided with information on what is paid and what is owed and when it will be completed. HOrrible business and predators at their best!

This company over charged me considerably and tried to foreclose on my home. I used this company for years to pay my property taxes. In November last year I received a collection notice from a law firm for the amt of 5,000.00. I immediately called and spoke with Luciana *** who took a payment from me and said if I set up recurring payments, I'd be fine. I called a few days later, I called to make sure everything was taken care of. She was not available. I called again in December and was then told that if I paid 500.00 in fees AND paid half of the past due, I'd be ok. In January this year I received Legal documents saying they intended to take my home. I immediately retained an attorney. He contacted the entities involved and found out that I'd been overcharged by this company... they overcharged me $607.42 and they also collected $3,342.45 from me AFTER they assigned it to another company! The other company tried to foreclose and when my attorney informed the new company, the foreclosure was immediately dropped! Tax Ease is overcharging AND collecting money that isn't theirs!...my attorney has also sent a demand letter, to which they've not yet responded .

We did a 2 year contract with Tax Ease and paid all that we were suppose to pay. I asked them when we got the contract if this was all we owed including fees and all and they said yes this was everything we owed. Nothing else. We just received another bill a couple weeks ago of $300 owed for fees. I reluctantly paid not knowing why they said we failed to pay that amount which was not true we made all the payments. They called me a week later and I missed the call so called back to find out they are saying we owe more money in attorney fees and what. That was never put in the agreement and we paid ALL OF WHAT THEY SAID WAS OWED. They gave me an email to send my papers showing how much we paid to them which they should knock if they keep such good records. I emailed the copies several times for it to come back undelivered. I have called a couple times now and have left a couple messages for them to please return my call on this and nobody has yet returned my call. I feel like they do this so they don't have to deal with you and to buy theirselves time to do what they want to do. I feel this company bleeds people instead of working with them to help them. I feel this company is very dishonest in their doings and can't be trusted by any means. I have not heard good things about them from anyone. We paid a very large sum of money to these people and we want this resolved and the liens off our home since we worked for two years to pay everything owed and worked hard to make this all right

We've been making automated payments on liens, but Tax Ease started the foreclosure process without warning. They have now stopped communicating. We had a tax lien sold to Tax Ease a while ago and have been paying on that through automated payments monthly. Last December, we were informed that they had been sold other tax liens on our property and that our payments were going to increase. We talked with Luciana Watt and setup the new payments, asked if there was anything else we needed to do, and were told there was nothing else to do. The monthly payments have continued to come out on time, as scheduled, at the increased amount, but we received notifications on 8/5 that the foreclosure/sheriff's sale process had been started. We contacted the company that evening and were told that there was a contract to agree to the payment schedule that we had never signed. We asked for the paperwork to be sent again, and for a payoff amount. We were told the payoff amount was an estimate because there were lawyer fees. When we got the new paperwork we signed it and returned it the morning of 8/7. Digging in my email I did find and old email sent by and intermediate company that looked like spam asking me to sign documents on 12/11- I ignored it because it looked sketchy and didn't come from Tax Ease (and had been told there was nothing else to do). I did get confirmation on 8/7 that the paperwork had been received. Also, on 8/7 we sent a check from our bank to them for the payoff amount of $11,009.25. We then checked with their lawyer about making sure that everything we needed to do had been done in order to stop the foreclosure process. He advised us that there was a "Consent to Judgement" paper that we should also fill out, but hadn't been sent, plus I don't believe that this counsel was in our favor. He also said that there was nothing he could do on his end and that the process would continue until he received notice from the company to stop it. Therefore, we have tried to get a hold of the company multiple times since 8/7 (twice that day, once the following Mon 8/10 and again on Wed 8/12) we left messages for the calls to be returned on 8/7 and 8/10, but have not heard back from them for a week, and are filing this complaint on 8/12.