Menu
For Business Write a review File a complaint
Texas Home Improvement Customer Service Phone, Email, Contacts

Texas Home Improvement
Reviews and Complaints

www.texashomeimprovement.com

Learn how the rating is calculated

4.1 13 Reviews
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Texas Home Improvement Reviews 13

ComplaintsBoard
I
Verified customer This review was posted by a verified customer. Learn more

Texas Home Improvement My house looks great, there were a few issues as is expected when you're doing such a big remodeling project

My house looks great, there were a few issues as is expected when you're doing such a big remodeling project. Every time I let them know about any problems I had they immediately sent someone out to fix it and have been very happy with the results. The true rating is 4.8 stars

Read full review of Texas Home Improvement and 4 comments
Hide full review
4 comments
Add a comment
E
E
E. Adams
Verified customer This complaint was posted by a verified customer. Learn more

The finished product is still growing on us since the color was not true to its name. The grey tuxedo came out to be powder blue. Salespeople promised one thing to close the deal, and the contractors said they were not told to do the specific tasks we were promised. We wanted to wait for more quotes, but it came down to the gutters. They explained we could save by putting less of them up on the second floor, and they would remove all of the old gutters plus replace any old rotted wood underneath if there was any. The contractors took down the gutters but left the metal flashing and painted over the metal instead! No way to tell if there was, in fact, any rotted wood, and now the paint on the metal was slowly chipping off. Each time we contacted them, they switched from "yes, we'll be there to fix it" to "no, we're not going to do anything about it." It's ridiculous to pay $76K and have an incomplete job as we now seem to get the brush off from the company. Plus, when we reminded the contractors of our selections, they told us their boss said, "No, because it will look ugly." This was for replacing the existing decorative trim on a patio column. It was not their call to make it there, just like leaving the metal from the old gutters up. Lazy and unprofessional. Buyers beware.

J
J
J. Herman
Verified customer This complaint was posted by a verified customer. Learn more

We are very happy and satisfied with all the work Texas home improvement has done for us. They installed new siding, paint, windows and just finished a new patio cover. High recommend them.

W
W
W. Kling
Verified customer This complaint was posted by a verified customer. Learn more

Texas Home Improvement just completed the project on our home and definitely exceeded our expectations! The COOL WALL paint is more vibrant than anything Ive ever seen, every little detail is so crisp and clean. Every part of the experience working with the whole team was flawless. I absolutely recommend this company and am to all my friends, neighbors and family! Thank you TEXAS HOME IMPROVEMENT!

J
J
J. Johnson
Verified customer This complaint was posted by a verified customer. Learn more

Work very nice professional some delay in start but otherwise pleased

ComplaintsBoard
P
Verified customer This review was posted by a verified customer. Learn more

Texas Home Improvement *** had a very good experience with Texas Home Improvement when they replaced my siding and soffits

had a very good experience with Texas Home Improvement when they replaced my siding and soffits. Very professional staff and crew. They did the work in July and after the bad weather it still looks like it was done yesterday. This is why I am having them build a patio on to the house.

Read full review of Texas Home Improvement and 4 comments
Hide full review
4 comments
Add a comment
O
O
O. Treutel
Verified customer This complaint was posted by a verified customer. Learn more

Had a fairly large project involving some remediation, reinforcing, replacing and painting exterior wall. They communicated the whole way through and made sure we were on the same page the whole way through. Overall I was very happy with their professionalism and work

J
J
J. Blick
Verified customer This complaint was posted by a verified customer. Learn more

We extended our patio and got from them our patio cover. It's sleek and seemless and looks great. It looks like it is part of the original roof and everyone loves it. The installation was quick and they aimed to please our requests. *** our rep was very responsive and flexible. Very happy with our end result.

W
W
W. Grady
Verified customer This complaint was posted by a verified customer. Learn more

and *** did a great job plus I can't stand filling these out

N
N
N. Quigley
Verified customer This complaint was posted by a verified customer. Learn more

I love my new patio cover. It is even better than advertised. I would recommend Texas home improvement to all of my friends for any work they need around the house.

ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

Texas Home Improvement We extended our patio and got from them our patio cover

We extended our patio and got from them our patio cover. It's sleek and seemless and looks great. It looks like it is part of the original roof and everyone loves it. The installation was quick and they aimed to please our requests. *** our rep was very responsive and flexible. Very happy with our end result.

Read full review of Texas Home Improvement and 4 comments
Hide full review
4 comments
Add a comment
K
K
K. Tillman
Verified customer This complaint was posted by a verified customer. Learn more

They did some repair and painting. Great job and very professional.

Z
Z
Z. Hauck
Verified customer This complaint was posted by a verified customer. Learn more

The roof is beautiful. The work was very professional. The cleanup was amazing. Everything that we contracted for was done to perfection and a little more.The reason that I did not give 5 stars was communication.Once the contract was signed - tried to contact the office with every phone number on the contract and website, left messages, never received a call back.Work was scheduled to start on 01-01-23 / 01-02-23 and expected to take 1-3 days to complete. The crew showed up on 12-28-22 (early was fine) with no curtesy phone call regarding the date change. *No one of the working crew spoke English and we could not communicate with anyone. We had a lot of questions that we could not get answered.Due to several factors; roof size, failed decking needing replacement, holidays, additional work to replace rotting rafters, debris in AC/Heater and broken Fiber-optic cable, the work was not completed until 01/12/22.*** and *** took charge and spent time listening to our concerns. They went above and beyond the call of duty to make sure that all our concerns were corrected, and the job was completed. They provided photos of the work progression that gave us peace of mind. We ended up with the Cadillac that we were promised, and we are very happy with the work that was done, the quality of the materials used and the thoroughness of the clean-up.

L
L
L. Kuhn
Verified customer This complaint was posted by a verified customer. Learn more

The crew was professional and helpful in walking me through the whole process.

O
O
O. Bradtke
Verified customer This complaint was posted by a verified customer. Learn more

Built a screened-in porch. Did a excellent, very professional job. Extremely satisfied with the final product.

ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

Texas Home Improvement Texas Home Improvement just completed the project on our home and definitely exceeded our expectations!

Texas Home Improvement just completed the project on our home and definitely exceeded our expectations! The COOL WALL paint is more vibrant than anything Ive ever seen, every little detail is so crisp and clean. Every part of the experience working with the whole team was flawless. I absolutely recommend this company and am to all my friends, neighbors and family! Thank you TEXAS HOME IMPROVEMENT!

Read full review of Texas Home Improvement
Hide full review
ComplaintsBoard
W
Verified customer This review was posted by a verified customer. Learn more

Texas Home Improvement Use this company

Use this company. They are incredible and I enjoyed working with them. They answered every question I had and performed every extra task included and they did it as a courtesy. *** hard and I was very impressed. They also had great communication with throughout the entire project. Great work Texas Home Improvement, and I'm excited for my new windows coming in from you guys. Can't wait and see you soon.

Read full review of Texas Home Improvement
Hide full review
ComplaintsBoard
S
Verified customer This review was posted by a verified customer. Learn more

Texas Home Improvement I am very satisfied with the service that Texas Home Improvements provided

I am very satisfied with the service that Texas Home Improvements provided. They were thorough in their explanation of what services I would receive. Communication was very professional and quick. There was a small issue with the sizing of our windows, but *** did a great job remedying the situation. He made sure that the remaining windows got to us as fast as possible. Overall working with Texas Home Improvements was a great experience.

Read full review of Texas Home Improvement
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

Texas Home Improvement Texas Home Improvement did a wonderful job on my patio cover

Texas Home Improvement did a wonderful job on my patio cover. The worker were very polite and stuck to task. They didn't sit around and installed our patio cover in one day. They did such a wonderful job and I would highly recommend Texas Home Improvement. I would also like to thank ***, *** and *** for all of their help. If you want things done contact *** and *** and if you want a great deal on a patio cover contact

Read full review of Texas Home Improvement
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

Texas Home Improvement Two employees from this company broke the law by coming to my door during this stage of the pandemic

Two employees from this company broke the law by coming to my door during this stage of the pandemic. I didn’t answer the door to speak with them as I am at high risk to the corona virus. As I watched, one of the employees removed and walked away with the No Soliciting sign on my door. They left a flyer from your company, which has the name of one of the employees on it. Trust me, I will never use or recommend a company that employees thieves and breaks the law about no door to door solicitations right now.

Read full review of Texas Home Improvement
Hide full review
ComplaintsBoard
K
Verified customer This review was posted by a verified customer. Learn more

Texas Home Improvement Texas Home Improvement did a great job on our siding and paint

Texas Home Improvement did a great job on our siding and paint. From our Sales guy to the work crews to the finishing touches, they exceeded our expectations. We did have some communication issues at times but the production managers were really helpful in getting issues resolved. Most of my issues were just with the trim having square corners and surfaces meeting so they were flush. The crew corrected each thing and I'm very happy with the end result. Everyone I know has contractor horror stories, but I'm happy to say that I escaped the siding project with no horror stories to tell.

Read full review of Texas Home Improvement
Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

Texas Home Improvement We TRIED to use this business

We TRIED to use this business. We were given a heavy sales pitch when they came in. We contracted them to do a partial siding job on our home. We paid them 1/3 of the amount and signed a contract. They came back two weeks later and said they would not do the job - even though we have a signed contract.Unfortunately, we have to restart our search for a new company to do the siding. We are now 4 weeks behind schedule because they are not willing to live up to their contract.It took 2 additional visits from different sales people for our money to be returned. Their owners would rather bad reviews than actually live up to their signed contract. Horrible customer service experience.

Read full review of Texas Home Improvement
Hide full review
ComplaintsBoard
K
Verified customer This review was posted by a verified customer. Learn more

Texas Home Improvement The finished product is still growing on us since the color was not true to its name

The finished product is still growing on us since the color was not true to its name. The grey tuxedo came out to be powder blue. Salespeople promised one thing to close the deal, and the contractors said they were not told to do the specific tasks we were promised. We wanted to wait for more quotes, but it came down to the gutters. They explained we could save by putting less of them up on the second floor, and they would remove all of the old gutters plus replace any old rotted wood underneath if there was any. The contractors took down the gutters but left the metal flashing and painted over the metal instead! No way to tell if there was, in fact, any rotted wood, and now the paint on the metal was slowly chipping off. Each time we contacted them, they switched from "yes, we'll be there to fix it" to "no, we're not going to do anything about it." It's ridiculous to pay $76K and have an incomplete job as we now seem to get the brush off from the company. Plus, when we reminded the contractors of our selections, they told us their boss said, "No, because it will look ugly." This was for replacing the existing decorative trim on a patio column. It was not their call to make it there, just like leaving the metal from the old gutters up. Lazy and unprofessional. Buyers beware.

Read full review of Texas Home Improvement
Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

Texas Home Improvement The roof is beautiful

The roof is beautiful. The work was very professional. The cleanup was amazing. Everything that we contracted for was done to perfection and a little more.The reason that I did not give 5 stars was communication.Once the contract was signed - tried to contact the office with every phone number on the contract and website, left messages, never received a call back.Work was scheduled to start on 01-01-23 / 01-02-23 and expected to take 1-3 days to complete. The crew showed up on 12-28-22 (early was fine) with no curtesy phone call regarding the date change. *No one of the working crew spoke English and we could not communicate with anyone. We had a lot of questions that we could not get answered.Due to several factors; roof size, failed decking needing replacement, holidays, additional work to replace rotting rafters, debris in AC/Heater and broken Fiber-optic cable, the work was not completed until 01/12/22.*** and *** took charge and spent time listening to our concerns. They went above and beyond the call of duty to make sure that all our concerns were corrected, and the job was completed. They provided photos of the work progression that gave us peace of mind. We ended up with the Cadillac that we were promised, and we are very happy with the work that was done, the quality of the materials used and the thoroughness of the clean-up.

Read full review of Texas Home Improvement
Hide full review
ComplaintsBoard
H
Verified customer This review was posted by a verified customer. Learn more

Texas Home Improvement We had special *** paint done approximately 30 years ago with the lifetime warranty

We had special *** paint done approximately 30 years ago with the lifetime warranty. It has lasted all this time and looked beautiful on our *** Sq Ft two story brick home (there is a small wood section on back of house above garage area). We had a new roof, gutters and windows installed between 2016 and 2019 and this resulted in some paint scrapes. It took a few years to find a certified Tex-Cote painter to re-paint since the original painting company was out of business. We needed to fix issues which included some rotten boards and chips around the windows and on our pillars in front of house. There were some chips around top windows by gutters and under ***. The metal drip cap flashing were painted white underneath (had oxidation on bottom) - this flashing repels water from the house and away from the windows and brick house below. This metal flashing was installed when they built the house above the eight windows on the 1st floor and also above 2 patio doors. We finally found Texas Home Improvement by talking to the Tex-Cote Paint Manufacturer and they said they were nearby and certified to use the Tex-Cote paint. They now call it NewSpray and CoolWall SuperCoat. We liked the salesmen and the measuring person. The supervisors were also very helpful. The staff was also very responsive when I called. The most outstanding person was our project manager and experienced painter - ***... His crew included 2 additional people for 3 days and 1 additional person on the third day. They spent a great deal of time prepping the areas to protect our new windows, our intercom and door ringer, our light fixtures, the gas grill and all important elements and 2 back porch areas. *** and the team were exceptional and we appreciate the care that was taken protecting everything. They did lots of prep work and priming, caulking as well as painting. They completed the work in 3 days. There is a little bit of painting left on the lower windows on the metal flashing bottom and this will be completed soon per Yoni. *** is a very experienced painter and he pays attention to details. His leadership was key to completing this project on time and with perfection. Thank you so much for a brand new paint job and new wood in some areas too. I am looking forward to receiving a new Tex-Cote paint life time warranty from Tex-Cote and also a 2 year warranty from Texas Home Improvement on their work. *** also was able to build a new piece of round wood which went around an attic opening in front of house. There were also rotten wood areas which were expertly repaired. They saved our house numbers and reinstalled the pest abatement screen on the round opening as well.They were extremely careful with our windows by covering them entirely before priming and painting. They also expertly painted our shutters with 2 colors. *** also painted our garage and the gutters so that everything would match perfectly. He walked me around after each day and we looked at the work. Outstanding work by the whole crew and especially ***. They completed the project within the time constraints and the house is stunning. I am hoping it lasts a lifetime and the fact that the last application lasted 30 years is a testimony to this amazing Tex-Cote paint. It would have lasted longer if we hadn't had new roof, gutters and windows put in... and there was some water damage due to winter weather and storms over the years.THANK YOU all so much... we look forward to continuing to work with you as we finish the last little bit of painting.

Read full review of Texas Home Improvement
Hide full review

Texas Home Improvement Complaints 0

Looks like Texas Home Improvement has no complaints yet, which is great!

However, if you have something to share with the others, you can write a complaint

Leave a complaint
Subscribe to receive notifications of all new customer feedback

If you represent Texas Home Improvement, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Is Texas Home Improvement Legit?

Texas Home Improvement earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: Texas Home Improvement stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Texas Home Improvement's reputation as a trustworthy leader in their field. Customers can rely on Texas Home Improvement's services, assured they're dealing with a highly reputable and fully legitimate company.

Texas Home Improvement has received 10 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Texashomeimprovement.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Texashomeimprovement.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Texashomeimprovement.com you are considering visiting, which is associated with Texas Home Improvement, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

A trust mark has been identified for a texashomeimprovement.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.

About Texas Home Improvement

Texas Home Improvement is a reputable and well-established home improvement company based in Texas. With a strong presence in the industry, they have built a solid reputation for providing top-notch services to homeowners across the state. Their website, texashomeimprovement.com, serves as a comprehensive platform that showcases their expertise and offerings.

One of the key strengths of Texas Home Improvement is their extensive range of services. They specialize in various areas of home improvement, including roofing, siding, windows, doors, flooring, and more. Whether you need a complete renovation or a minor repair, they have the expertise and resources to handle projects of any scale.

What sets Texas Home Improvement apart from its competitors is their commitment to quality. They take pride in delivering exceptional craftsmanship and using only the finest materials available in the market. This dedication to excellence ensures that their customers receive long-lasting and aesthetically pleasing results that enhance the value and appeal of their homes.

Furthermore, Texas Home Improvement understands the importance of personalized service. They believe that every homeowner has unique needs and preferences, and they strive to tailor their solutions accordingly. Their team of experienced professionals takes the time to listen to their clients, understand their vision, and provide customized recommendations that align with their goals.

In addition to their exceptional services, Texas Home Improvement also places a strong emphasis on customer satisfaction. They prioritize open communication, transparency, and reliability throughout the entire project. From the initial consultation to the final installation, they keep their clients informed and involved, ensuring a smooth and stress-free experience.

Texashomeimprovement.com serves as a valuable resource for homeowners seeking inspiration and information. The website features a gallery of completed projects, allowing potential customers to visualize the quality of work Texas Home Improvement delivers. It also provides detailed descriptions of their services, testimonials from satisfied clients, and a blog section that offers valuable tips and insights on various home improvement topics.

Overall, Texas Home Improvement is a trusted and reputable company that offers a wide range of high-quality home improvement services. With their commitment to excellence, personalized approach, and dedication to customer satisfaction, they have established themselves as a go-to choice for homeowners in Texas. Visit texashomeimprovement.com to learn more about their services and discover how they can transform your home into a beautiful and functional space.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Texas Home Improvement Contacts

  2. Texas Home Improvement phone numbers
    +1 (512) 766-9696
    +1 (512) 766-9696
    Click up if you have successfully reached Texas Home Improvement by calling +1 (512) 766-9696 phone number 0 0 users reported that they have successfully reached Texas Home Improvement by calling +1 (512) 766-9696 phone number Click down if you have unsuccessfully reached Texas Home Improvement by calling +1 (512) 766-9696 phone number 0 0 users reported that they have UNsuccessfully reached Texas Home Improvement by calling +1 (512) 766-9696 phone number
  3. Texas Home Improvement address
    6320 E Stassney Ln Ste 100, Austin, Texas, 78744-3133, United States
  4. Texas Home Improvement social media
  5. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 28, 2024

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.