The Economist’s earns a 1.0-star rating from 15 reviews, showing that the majority of readers are dissatisfied with content and analysis.
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I got charged twice for a year-long subscription 'cause the webpage was acting up
I got charged twice for a year-long subscription 'cause the webpage was acting up. I called Customer Service, but they didn't refund me.
I was on a free trial when I saw an article on The Economist that said "The world is made for white men
I was on a free trial when I saw an article on The Economist that said "The world is made for white men. They share it with everyone else." I quickly canceled my trial 'cause I don't back this kinda racist talk. My time with The Economist was awful.
I got charged twice, and when I tried to reach someone through chat or phone, I couldn't
I got charged twice, and when I tried to reach someone through chat or phone, I couldn't. After 40 minutes, they hung up on me. The chat was even worse. It counted down to "I'm next in line" after 40, but then it got all jumbled up. I'll have to dispute the charge. I can't believe this magazine has such awful service and procedures.
This company gonna make you wait in a phone or live chat line to cancel your subscription
This company gonna make you wait in a phone or live chat line to cancel your subscription. No need to make me talk to someone just to cancel. It's basically stealing. I had to wait like 30 minutes to cancel. Forget about the magazine content, this business model is garbage and shows how greedy corporations are.
Don't subscribe to the digital service, mate
Don't subscribe to the digital service, mate. They're proper pushy when it comes to keeping you hooked. Can't even cancel your subscription on their website, you gotta ring 'em up and try to convince some bloke on the phone that you don't want it no more. And guess what? They'll talk you into staying for another month or six, and before you know it, you've forgotten to cancel again after all them automatic renewals. It's a right pain in the backside, I tell ya.
And let's talk about the articles, or whatever you wanna call 'em. They're getting shorter and shorter, mate. Barely any content or details. Most of 'em are just three or four paragraphs long now. It's like they can't be bothered to give you the full story anymore.
And don't even get me started on their apps. They're a right mess, confusing and clumsy as anything. Honestly, save your dosh and find a business that actually respects you.
The Economist Complaints 10
The Economist wouldn't let me cancel my subscription, even though I tried many times
The Economist wouldn't let me cancel my subscription, even though I tried many times.
Economist GRE tutor sales rep Simon promisd me thru email 40% off the black Friday price if he cud receive authorization, which he did as I have
Economist GRE tutor sales rep Simon promisd me thru email 40% off the black Friday price if he cud receive authorization, which he did as I have screenshots to prove this. Now that I am ready to pay, he is going back on his word. Smh.
The Economist keeps takin' money from my credit card even though I canceled my subscription
The Economist keeps takin' money from my credit card even though I canceled my subscription. I gotta go through the hassle of disputin' charges 'cause they blocked my account (can't even go in and tell 'em to stop usin' my cc info without permission). It's just not right, ya know?
Is The Economist Legit?
The Economist earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for The Economist. The company provides a physical address, 4 phone numbers, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
A long registered date for economist.com can be seen as a positive aspect for The Economist as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of The Economist's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Economist.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Economist.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up The Economist and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- While The Economist has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 10 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- The Economist protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We conducted a search on social media and found several negative reviews related to The Economist. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
When I click on My Account, the "Subscription and delivery address" part says "Your subscription info will be shown here, eventually
When I click on My Account, the "Subscription and delivery address" part says "Your subscription info will be shown here, eventually." I've been waiting for 8 hours and it still ain't showing up, so I can't cancel my subscription. This is really bumming me out 'cause it's a big news site.
I canceled my subscription last month but the service showed up as active
I canceled my subscription last month but the service showed up as active. They charged me again in April when I had canceled and now I had to contact them just to have it canceled. The website even shows as active when I had to go back onto my account and cancel. This is fraud on a whole new level and I will make sure not to have anyone I know use this service.
I tried to cancel my subscription, they said they would cancel it, I have a copy of the customer chat transcript stating that it would be
I tried to cancel my subscription, they said they would cancel it, I have a copy of the customer chat transcript stating that it would be cancelled, they kept billing me. They make it impossible to cancel online, a violation of California law. I have attached the chat transcript where they clearly say that my auto-renewal will be cancelled, and a screenshot of my credit card bill showing that they lied.
I had a terrible experience with The Economist customer care
I had a terrible experience with The Economist customer care. I spoke with five different people, and each one gave me a different answer. Some said my subscription was active, while others said it wasn't. I also asked them to delete my personal information, but they refused. They claimed that since I cancelled my account, I couldn't delete my information unless I paid them to reactivate it again.
I tried The Economist's online chat to cancel my subscription like they said
I tried The Economist's online chat to cancel my subscription like they said. The person on the other end kept offering me more subscriptions, but I didn't have time for a long chat. I just said, "No thanks, cancel please. Thanks." But then I saw they charged my Debit card $48.15 on September 13th. I called customer service more than 5 times to cancel and get a refund. Today is my 10th attempt, but they won't do it. I can't cancel unless they do it themselves. Their website doesn't let you cancel, only phone calls, but their phones are always down.
I got a subscription with The Economist and they took my money upfront but ain't delivering the stuff I paid for
I got a subscription with The Economist and they took my money upfront but ain't delivering the stuff I paid for. The magazine ain't coming to my place regularly. They missed out on the April 2, 9, 16, 23, and 30 issues, as well as the May 21 and June 4 ones. That's a total of 7 issues gone missing. I checked until the end of August 2022, and those issues were still nowhere to be found. I let the company know about it on 09/07/22, but they don't wanna give me a refund or extend my subscription. On top of that, they want me to keep subscribing with a fake 50% discount. It's just plain outrageous. This is enough for me to never do business with them again. It ain't my problem if they can't get their act together with *** or sort out their delivery mess. If they keep ignoring this, I might have to take 'em to court at *** courthouse. But first, I'll let the ComplaintsBoard.com handle it before I go ahead with the lawsuit.
I've been tryin' to cancel my online subscription to The Economist since January 2022
I've been tryin' to cancel my online subscription to The Economist since January 2022. I just wanted one month of the subscription, ya know? But I've been tryin' to cancel it every month since then, and it's been a real struggle. The Economist's website is a mess, with all these buttons and upsells gettin' in the way. They say you can cancel using their "24/7 available Live Chat," but that's a bunch of baloney. The Live Chat ain't even available all the time! And when ya do manage to connect, the process of cancelin' is a nightmare. I've tried cancelin' about a dozen times since January, but every time, the person on the other end of the Live Chat tries to sell me somethin' instead. And to top it off, they keep disconnectin' me before I can even respond! It's frustratin' as heck, and I need help gettin' outta this subscription. The Economist's cancellation procedures are just plain unfair, and they're lyin' about the availability of their Live Chat. I want a refund of $150 for all the months I couldn't cancel. Can someone please help me out? Thanks a bunch.
About The Economist
One of the key strengths of The Economist is its ability to present complex issues in a clear and concise manner. The articles are written in a straightforward and accessible style, making it easier for readers to understand even the most intricate subjects. The publication's commitment to providing well-researched and fact-checked content ensures that readers can rely on the accuracy and reliability of the information presented.
The Economist's coverage extends beyond just reporting the news; it also delves into the underlying factors and implications of various events and trends. The publication's editorial team offers unique perspectives and expert opinions, often challenging conventional wisdom and providing readers with a deeper understanding of the issues at hand. This approach sets The Economist apart from other news sources, as it encourages critical thinking and fosters a more nuanced understanding of global affairs.
Furthermore, The Economist's global outlook sets it apart from many other publications. With correspondents based in major cities around the world, the newspaper provides a truly international perspective on current events. This global network of journalists allows The Economist to offer unique insights into regional dynamics and their impact on the global stage.
In addition to its print edition, The Economist has a strong online presence through its website, economist.com. The website offers a wealth of content, including articles, videos, podcasts, and interactive features, ensuring that readers can access the information they need in a format that suits their preferences. The online platform also allows for greater engagement with readers through comments, discussions, and sharing on social media.
Overall, The Economist stands as a trusted and influential publication that provides readers with comprehensive and thought-provoking coverage of global affairs. Its commitment to delivering high-quality journalism, combined with its global perspective and accessible style, makes it an invaluable resource for anyone seeking a deeper understanding of the world we live in.
Overview of The Economist complaint handling
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The Economist Contacts
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The Economist phone numbers+1 (212) 541-0500+1 (212) 541-0500Click up if you have successfully reached The Economist by calling +1 (212) 541-0500 phone number 0 0 users reported that they have successfully reached The Economist by calling +1 (212) 541-0500 phone number Click down if you have unsuccessfully reached The Economist by calling +1 (212) 541-0500 phone number 0 0 users reported that they have UNsuccessfully reached The Economist by calling +1 (212) 541-0500 phone number+44 20 7576 8379+44 20 7576 8379Click up if you have successfully reached The Economist by calling +44 20 7576 8379 phone number 0 0 users reported that they have successfully reached The Economist by calling +44 20 7576 8379 phone number Click down if you have unsuccessfully reached The Economist by calling +44 20 7576 8379 phone number 0 0 users reported that they have UNsuccessfully reached The Economist by calling +44 20 7576 8379 phone numberDirector Global Communications+1 (973) 769-7445+1 (973) 769-7445Click up if you have successfully reached The Economist by calling +1 (973) 769-7445 phone number 0 0 users reported that they have successfully reached The Economist by calling +1 (973) 769-7445 phone number Click down if you have unsuccessfully reached The Economist by calling +1 (973) 769-7445 phone number 0 0 users reported that they have UNsuccessfully reached The Economist by calling +1 (973) 769-7445 phone numberClient Solutions+44 20 7576 8058+44 20 7576 8058Click up if you have successfully reached The Economist by calling +44 20 7576 8058 phone number 0 0 users reported that they have successfully reached The Economist by calling +44 20 7576 8058 phone number Click down if you have unsuccessfully reached The Economist by calling +44 20 7576 8058 phone number 0 0 users reported that they have UNsuccessfully reached The Economist by calling +44 20 7576 8058 phone number
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The Economist emailshollydonahue@economist.com99%Confidence score: 99%Communication
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The Economist address750 3rd Avenue, 5th Floor, New York, New York, 10017-2723, United States
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The Economist social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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