The Florida Aquarium, Inc’s earns a 2.0-star rating from 4 reviews, showing that the majority of visitors are somewhat dissatisfied with their aquatic experience.
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Not enough exhibits for the amount of money spent on tickets
I was at the aquarium on July 3 2023 my first time going with my 7 year old nephew everyone told us we would have a such a wonderful time. They said there was a shark tank there and you could see them above your head and so much more. But we didn't see any of that and the times to.see a show were long I mean within an hour and half we were nearly done. Was not impressed at all. I would like a partial refund or maybe tickets to something he would enjoy more. Thank you Rhonda edick you can reach out to me at [protected]@gmail.com I just heard from others who been there before they spent a whole day there
Aquarium playground
Tue playground of the aquarium has a section that has been closed for over 4 months.
No sight of repair, small kids can’t play and the signs used to block the spaces are even more dangerous. Now another area has been closed but on the bigger kids section, however it’s not safe at all as kids are finding ways to climb and the blockage just made it less safe.
How much longer until the playground gets fixed
Desired outcome: Fix the playground and make it safe
Mask mandate for children 3-11
I have a 4 year old son who can not, will not and should not wear a mask. The requirements that you have for unvaccinated children is absurd. Children in this age group do not have a vaccine available. You do not accommodate for special needs children and this is something you need to look closer into. This is discriminatory and needs to stop. Our Gov has signed into law stating that covid-19 restrictions are to be lifted starting in July. I fully expect this insane un-scientific mandate to be lifted by then.
Desired outcome: Stop mask mandate on Children 3-11
reckless driving / road rage
This man proved to be a reckless driver, full of road rage. He was in his company truck, was speeding, was carelessly switching lanes, got very angry for some reason and cut his truck in front of me on I-275. It was obvious to me not to do anything but look straight ahead and drive. This incident was reported. The person needs to go to some sort of mental health therapy or rage management.
The complaint has been investigated and resolved to the customer’s satisfaction.
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Overview of The Florida Aquarium, Inc complaint handling
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The Florida Aquarium, Inc Contacts
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The Florida Aquarium, Inc emailskwagner@flaquarium.org99%Confidence score: 99%executiverhughes@flaquarium.org99%Confidence score: 99%internships@flaquarium.org97%Confidence score: 97%hrmembership@flaquarium.org97%Confidence score: 97%communicationaduff@flaquarium.org94%Confidence score: 94%
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The Florida Aquarium, Inc address701 Channelside Drive Tampa, Tampa, Florida, 33602, United States
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The Florida Aquarium, Inc social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 24, 2024
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