The San Francisco Marathon’s earns a 1.0-star rating from 4 reviews, showing that the majority of runners are dissatisfied with the event.
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My husband, ***, ACCIDENTLY signed up for a virtual marathon
My husband, ***, ACCIDENTLY signed up for a virtual marathon. He never received an email confirmation of the virtual marathon, and was charged. When he contacted the San Francisco Marathon to request a refund, he was denied. This issue is ongoing with other members of the running community. There are several YELP reviews that have stated the same problem. I have asked the marathon customer service to provide a screen shot that shows they sent an email confirmation, and they have ignored my request.
I signed up in March for the ** Marathon on July 24, 2022
I signed up in March for the *** Marathon on July 24, 2022. They said I could get my money back if I needed to. But when I signed up, they didn't make it clear how that works. I ended up having trouble breathing, so I had to stop training and asked for my money back in April. They told me I needed a doctor's note. I don't want to push myself when I'm not feeling well just to get a note. And their refund policy doesn't seem fair. Can you please look into this so other people don't get tricked into paying extra for a refund that's not so easy to get? Thanks.
I paid SF Marathon extra for a refundable ticket
I paid SF Marathon extra for a refundable ticket. In early September I was diagnosed with COVID-19 and as a result have been very sick, making my pre-existing heart problem worse. When I asked for a refund, following the refund rules, they ignored my positive test and asked for a note from a doctor. When I gave them a note from a doctor, they said the note wasn't properly signed by the *** and it needed to be from an MD. When I showed them the same note, signed by an MD, they said it wasn't written right. This happened a few times until they flat out said no to my refund request.
Is The San Francisco Marathon Legit?
The San Francisco Marathon earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Thesfmarathon.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Thesfmarathon.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Thesfmarathon.com you are considering visiting, which is associated with The San Francisco Marathon, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
However ComplaintsBoard has detected that:
- Keywords related to scams and fraud were identified in our analysis of The San Francisco Marathon website, which could indicate that the website is engaging in illegal or unethical activities. It is crucial to approach the website with caution and conduct proper research before taking any action.
I signed up and paid the full amount of $123.65 to join the 2021 San Francisco Marathon Virtual races that happened on Sat
I signed up and paid the full amount of $123.65 to join the 2021 San Francisco Marathon Virtual races that happened on Sat. 9/18 and Sun. 9/19. Specifically, I registered for their "Virtual Double Up Challenge" (5K and 1st Half) on 8/14. The races took place both in person in San Francisco and virtually on Saturday, September 18 for the 5K, and the 1st Half on Sunday, September 19. Virtual Race participants were supposed to claim their race profile online for each race, which I did. And we were supposed to use the associated mobile SFM Tracker app to record our running times. I did this and have a screenshot from the app showing my completion of both races. However, up until now, I still haven't received the promised participant merchandise, a shirt 1/4 zip, and the 3 medals (1 for the 5K, 1 for the 1st Half, and 1 for the Double Up Challenge). These were supposed to be mailed out to virtual registered race participants. I have been sending requests to the San Francisco Customer Support email since 10/19 without receiving any information about when my package will be mailed out or a tracking number for the package. The emails I receive are quite vague and seem to be generated from a Zendesk ticketing system. I also tried reaching out via LinkedIn to *** (who claims to be the CEO and President of The San Francisco Marathon) for assistance, but I haven't received any response. I really want to receive my 2021 package from the San Francisco marathon organization. I want them to provide a real mailing date and a genuine tracking number. Additionally, I would like to know what my options are if I don't receive what I purchased. I have attached proof of my race registration and payment, proof of completing both virtual races, and my email correspondence with SF marathon's customer support from 10/19 to [protected]. Please let me know if there's anything else I can provide to help resolve this issue. Thank you.
The San Francisco Marathon Reviews 0
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About The San Francisco Marathon
One of the standout features of The San Francisco Marathon is its breathtaking course that winds through the iconic streets and landmarks of the city. Participants have the opportunity to run across the world-famous Golden Gate Bridge, taking in the awe-inspiring views of the San Francisco Bay and the city skyline. The course also meanders through diverse neighborhoods, such as Haight-Ashbury, Fisherman's Wharf, and the Mission District, allowing runners to experience the unique charm and cultural richness of San Francisco.
The marathon offers multiple race options to cater to various fitness levels and goals. Participants can choose from the full marathon, half marathon, 5K, or even the ultra-marathon, ensuring that there is a distance suitable for everyone. Whether you are a seasoned marathoner aiming for a personal best or a first-time runner looking to challenge yourself, The San Francisco Marathon provides the perfect platform to achieve your goals.
Organized with meticulous attention to detail, The San Francisco Marathon ensures a seamless and enjoyable experience for all participants. From the moment you register to the exhilarating finish line, every aspect of the event is carefully planned and executed. The race features well-stocked aid stations, enthusiastic volunteers, and professional medical support to ensure the safety and well-being of all runners.
In addition to the race itself, The San Francisco Marathon offers a vibrant and festive atmosphere that celebrates the spirit of the city. Spectators line the streets, cheering on the runners and creating an electric atmosphere that motivates participants to push their limits. The post-race festivities include live music, food vendors, and a sense of camaraderie that allows participants to celebrate their achievements and connect with fellow runners.
The San Francisco Marathon is not just a race; it is an experience that captures the essence of this remarkable city. It embodies the determination, resilience, and diversity that define San Francisco and its people. Whether you are a local resident or a visitor, participating in The San Francisco Marathon is an opportunity to immerse yourself in the vibrant energy of the city while accomplishing a remarkable athletic feat.
In conclusion, The San Francisco Marathon, hosted by thesfmarathon.com, is an exceptional event that offers a challenging yet rewarding experience for runners of all levels. With its stunning course, meticulous organization, and vibrant atmosphere, this marathon has rightfully earned its place as one of the most prestigious and sought-after races in the running community.
Overview of The San Francisco Marathon complaint handling
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The San Francisco Marathon Contacts
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The San Francisco Marathon address548 Market St PMB 65516, San Francisco, California, 94104, United States
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The San Francisco Marathon social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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