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The Shoe Mart
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The Shoe Mart Complaints 1

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The Shoe Mart I ordered sum shoes from The Shoe Mart

I ordered sum shoes from The Shoe Mart. Da package said it was deliverd, but I ain't get it. I had to send 1 email and make 3 phone calls just to get a response. Dey told me dat lying 'bout da postal delivery is a big crime. Den dey said dey gonna start an investigation wit my local postal service, which usually takes 3-5 biz days, and I'll get an update after dat. Dey didn't even offer me a new pair or my money back.

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Is The Shoe Mart Legit?

The Shoe Mart earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds The Shoe Mart to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, The Shoe Mart is known for their high standards and safety. If you're thinking about dealing with The Shoe Mart, it's wise to check how they handle complaints.

We found clear and detailed contact information for The Shoe Mart. The company provides a physical address, phone number, and 2 emails, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Theshoemart.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Theshoemart.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Theshoemart.com you are considering visiting, which is associated with The Shoe Mart, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

The Shoe Mart as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Theshoemart.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • Theshoemart.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The theshoemart.com may offer a niche product or service that is only of interest to a smaller audience.
  • We conducted a search on social media and found several negative reviews related to The Shoe Mart. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

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About The Shoe Mart

Screenshot The Shoe Mart
The Shoe Mart (theshoemart.com) is a well-established and reputable online retailer specializing in footwear. With a rich history spanning over 60 years, The Shoe Mart has earned a solid reputation for providing high-quality shoes and exceptional customer service.

One of the key strengths of The Shoe Mart is its extensive selection of shoes. They offer a wide range of styles, brands, and sizes to cater to the diverse needs and preferences of their customers. Whether you are looking for casual sneakers, formal dress shoes, athletic footwear, or even specialty shoes, The Shoe Mart has you covered. Their comprehensive inventory ensures that customers can find the perfect pair of shoes for any occasion or activity.

In addition to their vast selection, The Shoe Mart is known for carrying top-notch brands. They partner with renowned shoe manufacturers, such as Alden, Allen Edmonds, Johnston & Murphy, and New Balance, among others. These partnerships allow The Shoe Mart to offer customers access to high-quality shoes crafted with superior materials and exceptional craftsmanship. By curating a collection of trusted brands, The Shoe Mart ensures that customers can shop with confidence, knowing they are investing in durable and stylish footwear.

Furthermore, The Shoe Mart prides itself on its commitment to customer satisfaction. Their knowledgeable and friendly customer service team is readily available to assist shoppers with any inquiries or concerns. Whether you need help with sizing, product recommendations, or order tracking, The Shoe Mart's dedicated staff is there to provide prompt and personalized assistance. This commitment to exceptional customer service sets The Shoe Mart apart from other online retailers, as they prioritize building long-lasting relationships with their customers.

Another notable aspect of The Shoe Mart is their dedication to providing a seamless online shopping experience. Their website, theshoemart.com, is user-friendly and intuitive, making it easy for customers to navigate through their extensive product offerings. The site features detailed product descriptions, high-resolution images, and customer reviews, enabling shoppers to make informed purchasing decisions. Additionally, The Shoe Mart offers secure payment options and efficient shipping services, ensuring that customers receive their orders in a timely manner.

In conclusion, The Shoe Mart is a trusted and reliable online retailer that excels in offering a wide selection of high-quality shoes, partnering with top-notch brands, providing exceptional customer service, and delivering a seamless online shopping experience. With their extensive expertise in the footwear industry and commitment to customer satisfaction, The Shoe Mart continues to be a go-to destination for shoe enthusiasts seeking both style and substance.

Overview of The Shoe Mart complaint handling

The Shoe Mart reviews first appeared on Complaints Board on Jul 28, 2023. The latest review I ordered sum shoes from The Shoe Mart was posted on Jul 28, 2023. The Shoe Mart has an average consumer rating of 1 stars from 1 reviews. The Shoe Mart has resolved 0 complaints.
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  1. The Shoe Mart Contacts

  2. The Shoe Mart phone numbers
    +1 (800) 850-7463
    +1 (800) 850-7463
    Click up if you have successfully reached The Shoe Mart by calling +1 (800) 850-7463 phone number 0 0 users reported that they have successfully reached The Shoe Mart by calling +1 (800) 850-7463 phone number Click down if you have unsuccessfully reached The Shoe Mart by calling +1 (800) 850-7463 phone number 0 0 users reported that they have UNsuccessfully reached The Shoe Mart by calling +1 (800) 850-7463 phone number
  3. The Shoe Mart emails
  4. The Shoe Mart address
    950 Bridgeport Ave, Milford, Connecticut, 06460-3143, United States
  5. The Shoe Mart social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
The Shoe Mart Category
The Shoe Mart is ranked 74 among 120 companies in the Footwear category

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