Ticketmaster UK’s earns a 4.5-star rating from 2 reviews, showing that the majority of event-goers are exceptionally satisfied with ticket purchasing experience.
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Smooth ticketing experience for a great night out
I recently used Ticketmaster UK Guides to book tickets for a comedy show and the process was pretty straightforward. The website was easy to navigate and I found the perfect seats without any hassle. The tickets arrived in my inbox within minutes, and the event guide provided was a nice touch, giving me a heads-up on what to expect. On the night of the event, everything went smoothly, no issues with the tickets at all. It was a relief not to have any last-minute scrambles at the venue!
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Pros
- Wide event selection
- Secure ticketing system
- User-friendly interface
- Verified resale options
- Exclusive presales access
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Cons
- High service fees on ticket sales.
- Limited ticket availability for popular events.
- Customer service complaints.
- Competition from secondary marketplaces.
Ticketmaster UK Complaints 1
seating tickets
Having joined ac/dc fanclub and purchasing 2 seating tickets for hampden gig after tickets had been on sale for under 2 minutes! tickets were sent out through ticket master!
the seats we arrived at on night of concert were a total disgrace, we could see the side of the stage not anything that was on it and could only see performers when they came out onto podium! apparently their set was amazing with a huge train etc on stage mmm didnt see a thing now as im aware these should have been sold as restricted view tickets and not charged full price for them however we were charged full price and after selecting "best available" option I was under the impression Id at least get to see the stage of the gig i was attending!
On the night i spoke to a woman who had bought 2 tickets the second time round, after all tickets sold out they then released more tickets due to demand... this woman had seats right in the centre of the stadium at the front!
I feel as if i have been robbed and after looking forward to this gig for months indeed it was a complete waste of time! I have attached a photo from where I was sitting i have zoomed in 100% but gives you the view we had! not accaptable ill think you will agree !
The complaint has been investigated and resolved to the customer’s satisfaction.
I got tickets second time around (couldn't get them on initial release, not for the want of trying - sold out within the hour) and was lucky enough to get them with the second release. I was in the seated in front of the stage so got a great view. Sorry to hear you couldn't see - you did miss a great show (not that ACDC themselves are anything to look at - Anyone else think there's a Golem thing going on with Angus?). If it's any consolation, at least you'd tickets - I spend months being pissed off thinking I wouldn't be going, but was lucky enough with the second release. Wouldn't say it'd be a complete waste of time though, you get to hear the music, see a bit of the stage and get the atmosphere - you don't get that from a recording so it wasn't a total loss!
Is Ticketmaster UK Legit?
Ticketmaster UK earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
Ticketmaster UK resolved 100% of 1 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.
Ticketmaster UK has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
A long registered date for guides.ticketmaster.co.uk can be seen as a positive aspect for Ticketmaster UK as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of Ticketmaster UK's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Guides.ticketmaster.co.uk has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Ticketmaster UK as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
Guides.ticketmaster.co.uk regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Ticketmaster UK.
However ComplaintsBoard has detected that:
- The presence of an iframe in guides.ticketmaster.co.uk, iframes can be used to embed malicious content, such as phishing pages or ads that contain malware, so it's important to be cautious when interacting with websites that use iframes.
- Guides.ticketmaster.co.uk has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The guides.ticketmaster.co.uk may offer a niche product or service that is only of interest to a smaller audience.
About Ticketmaster UK
Overview of Ticketmaster UK complaint handling
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Ticketmaster UK Contacts
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Ticketmaster UK addressLondon, United Kingdom
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Ticketmaster UK social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreSep 06, 2024
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