Menu
For Business Write a review File a complaint
T.J. Maxx

T.J. Maxx review: Bad customer service

A
Author of the review
11:25 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

So my friend and I went in to browse the clothing, we walked in around 6:50pm. We gathered some clothing in our carts and went to try them on at the fitting room. Now the store closes at 8pm, we walked to the fitting room about 7:20. I have 13 tops and my friend had 7. As we approached the fitting room we were met with and older women, who was sweeping. When she saw us at the fitting room entrance, she sighed loudly at our presence and rolled her eyes. She then stated “I was trying to have the fitting room swept by 7:30!” Taken about by this rude comment, I said “ok? So is it closed?” She sighed loudly again, rolled her eyes a second time and said “no” so I asked if we could try our clothing on and was met with an aggressive “well, how fast can you change?” I told her we only had tops

She stated “your max is 10. You better hurry up” so I grabbed my 10 tops, put three back since I had a total of 13. My friend was nervous to even talk this this women due to her aggressive behavior. We finished at 7:36pm.

At this point another customer, gentleman, asked if his daughter could try on a single t shirt and she told him no. He asked again saying “it’s just one shirt for my daughter” she might have been 12-13 I’m not sure. The employee raised her voice and kept telling him different variations of no. Gave him a dirty look and walked away from the customer.

I understand wanting to close on time, but I I believe her actions were disrespectful and uncalled for. Very rude. My friend and I were half tempted to not buy anything and to just leave.

Confidential Information Hidden: This section contains confidential information visible to verified T.J. Maxx representatives only. If you are affiliated with T.J. Maxx, please claim your business to access these details.

0 comments
Add a comment

More T.J. Maxx reviews & complaints

T.J. Maxx - store policies 31
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
T.J. Maxx - bad employer 15
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
T.J. Maxx - lied about return policy 10
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
T.J. Maxx - stealing 21
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
T.J. Maxx - shady practices-poor customer service
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. T.J. Maxx Contacts

  2. T.J. Maxx phone numbers
    +1 (508) 390-1000
    +1 (508) 390-1000
    Click up if you have successfully reached T.J. Maxx by calling +1 (508) 390-1000 phone number 0 0 users reported that they have successfully reached T.J. Maxx by calling +1 (508) 390-1000 phone number Click down if you have unsuccessfully reached T.J. Maxx by calling +1 (508) 390-1000 phone number 0 0 users reported that they have UNsuccessfully reached T.J. Maxx by calling +1 (508) 390-1000 phone number
    +1 (800) 926-6299
    +1 (800) 926-6299
    Click up if you have successfully reached T.J. Maxx by calling +1 (800) 926-6299 phone number 0 0 users reported that they have successfully reached T.J. Maxx by calling +1 (800) 926-6299 phone number Click down if you have unsuccessfully reached T.J. Maxx by calling +1 (800) 926-6299 phone number 0 0 users reported that they have UNsuccessfully reached T.J. Maxx by calling +1 (800) 926-6299 phone number
    Customer Service
    +44 192 347 3561
    +44 192 347 3561
    Click up if you have successfully reached T.J. Maxx by calling +44 192 347 3561 phone number 0 0 users reported that they have successfully reached T.J. Maxx by calling +44 192 347 3561 phone number Click down if you have unsuccessfully reached T.J. Maxx by calling +44 192 347 3561 phone number 1 1 users reported that they have UNsuccessfully reached T.J. Maxx by calling +44 192 347 3561 phone number
    United Kingdom
    +61 130 076 8913
    +61 130 076 8913
    Click up if you have successfully reached T.J. Maxx by calling +61 130 076 8913 phone number 0 0 users reported that they have successfully reached T.J. Maxx by calling +61 130 076 8913 phone number Click down if you have unsuccessfully reached T.J. Maxx by calling +61 130 076 8913 phone number 0 0 users reported that they have UNsuccessfully reached T.J. Maxx by calling +61 130 076 8913 phone number
    Australia
    +43 19 287 669
    +43 19 287 669
    Click up if you have successfully reached T.J. Maxx by calling +43 19 287 669 phone number 1 1 users reported that they have successfully reached T.J. Maxx by calling +43 19 287 669 phone number Click down if you have unsuccessfully reached T.J. Maxx by calling +43 19 287 669 phone number 1 1 users reported that they have UNsuccessfully reached T.J. Maxx by calling +43 19 287 669 phone number
    Austria
    +49 21 188 223 267
    +49 21 188 223 267
    Click up if you have successfully reached T.J. Maxx by calling +49 21 188 223 267 phone number 0 0 users reported that they have successfully reached T.J. Maxx by calling +49 21 188 223 267 phone number Click down if you have unsuccessfully reached T.J. Maxx by calling +49 21 188 223 267 phone number 0 0 users reported that they have UNsuccessfully reached T.J. Maxx by calling +49 21 188 223 267 phone number
    Germany
    +353 12 476 126
    +353 12 476 126
    Click up if you have successfully reached T.J. Maxx by calling +353 12 476 126 phone number 0 0 users reported that they have successfully reached T.J. Maxx by calling +353 12 476 126 phone number Click down if you have unsuccessfully reached T.J. Maxx by calling +353 12 476 126 phone number 1 1 users reported that they have UNsuccessfully reached T.J. Maxx by calling +353 12 476 126 phone number
    Ireland
    +31 107 114 866
    +31 107 114 866
    Click up if you have successfully reached T.J. Maxx by calling +31 107 114 866 phone number 0 0 users reported that they have successfully reached T.J. Maxx by calling +31 107 114 866 phone number Click down if you have unsuccessfully reached T.J. Maxx by calling +31 107 114 866 phone number 1 1 users reported that they have UNsuccessfully reached T.J. Maxx by calling +31 107 114 866 phone number
    Netherlands
    +48 225 510 727
    +48 225 510 727
    Click up if you have successfully reached T.J. Maxx by calling +48 225 510 727 phone number 0 0 users reported that they have successfully reached T.J. Maxx by calling +48 225 510 727 phone number Click down if you have unsuccessfully reached T.J. Maxx by calling +48 225 510 727 phone number 0 0 users reported that they have UNsuccessfully reached T.J. Maxx by calling +48 225 510 727 phone number
    Poland
    +1 (833) 888-0776
    +1 (833) 888-0776
    Click up if you have successfully reached T.J. Maxx by calling +1 (833) 888-0776 phone number 0 0 users reported that they have successfully reached T.J. Maxx by calling +1 (833) 888-0776 phone number Click down if you have unsuccessfully reached T.J. Maxx by calling +1 (833) 888-0776 phone number 0 0 users reported that they have UNsuccessfully reached T.J. Maxx by calling +1 (833) 888-0776 phone number
    More phone numbers
  3. T.J. Maxx emails
  4. T.J. Maxx address
    770 Cochituate Road, Framingham, New York, 01701, United States
  5. T.J. Maxx social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024
T.J. Maxx Category
T.J. Maxx is ranked 14 among 67 companies in the Department Stores category