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TLC Refrigeration and Air Conditioning Customer Service Phone, Email, Contacts

TLC Refrigeration and Air Conditioning
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www.tlc-airconditioning.com

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4.8 16 Reviews 1 Complaint
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TLC Refrigeration and Air Conditioning Reviews 17

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TLC Refrigeration and Air Conditioning Always a great experience, I will continue to use and recommend them!

Always a great experience, I will continue to use and recommend them!

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J. Kreiger
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Always a great experience, I will continue to use and recommend them!

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J. Swift
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Rare for me to give 5-star reviews! This company goes beyond expectations, and the staff is incredible. I recommend you use them.

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K. Cummings
Verified customer This complaint was posted by a verified customer. Learn more

Arrived right on time, professional and replaced the compressor motor within an hour.

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S. Fay
Verified customer This complaint was posted by a verified customer. Learn more

Excellent company to work with, starting with the office when you call in all the way to the great techs

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TLC Refrigeration and Air Conditioning Honest and fast response , reliable and on time , very fair on

Honest and fast response , reliable and on time , very fair on pricing

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A. Shields
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Very professional, courteous and on time promised. Also, the price was fair.

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A. Abbott
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Honest and fast response , reliable and on time , very fair on pricing

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A. Borer
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Timely, professional, service-oriented, and courteous representation (***) that resolved the issue requiring the work.

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S. Runolfsson
Verified customer This complaint was posted by a verified customer. Learn more

Timely, responsive, courteous, professional and effective. One of the best companies that I have dealt with in years.

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TLC Refrigeration and Air Conditioning Very professional, courteous and on time promised

Very professional, courteous and on time promised. Also, the price was fair.

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T. Nolan
Verified customer This complaint was posted by a verified customer. Learn more

Pleasant experience from start to finish. problem was discovered by the initial tech and required coming back the following day with the necessary part. Problem was fixed promptly the next day and we were back to the AC running well. Happy with our service and recommend their services.

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C. West
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Awesome job, on time, friendly and informative. Definitely recommend. TLC has done it again!

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O. Windler
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Day of ssrvice was kept up to date of arrival of technician. Very pleased with work done. *** was polite, friendly, knowledgeable and effi cient. AC working great and he explained the problem so I could understand. Definitely recommend.

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J. Hill
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I worked with them through my home warranty and was so impressed, everyone in the company was professional and personable. They had to replace my unit and really took care in how they did their work and cleaned up after they were done. I have referred them three times since they put in the unit. They also have been checking in on how the unit has been doing since they put it in. I am impressed and will use them again . They have financing as well and competitive rates at that. I didn't feel that they were trying to get one over on me and that they had my best interest in mind. "

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Verified customer This review was posted by a verified customer. Learn more

TLC Refrigeration and Air Conditioning They were right on time

They were right on time. Very knowledgeable and professional. Will use them again.

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B. Brown
Verified customer This complaint was posted by a verified customer. Learn more

They were right on time. Very knowledgeable and professional. Will use them again.

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G. Purdy
Verified customer This complaint was posted by a verified customer. Learn more

I found the representatives of this company as competent, responsive and helpful.. They were also engaging. Once I requested the visit there was ongoing communication from TLC to remind me of appt time and then when the technician was enroute. There was a repair needed which TLC was able to do while they were here. (Initial appt was for a tune up for summer) I would definitely use this company again and would recommend to others.

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A. Kuphal
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They are always available and more importantly they do a GREAT JOB!

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R. Abshire
Verified customer This complaint was posted by a verified customer. Learn more

TLC is a thoroughly professional outfit from the moment you request service to their follow up after any work is done. Their techs are prompt, courteous and knowledgeable. I recommend them without hesitation.

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TLC Refrigeration and Air Conditioning Arrived right on time, professional and replaced the compressor motor within an hour

Arrived right on time, professional and replaced the compressor motor within an hour.

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TLC Refrigeration and Air Conditioning Awesome job, on time, friendly and informative

Awesome job, on time, friendly and informative. Definitely recommend. TLC has done it again!

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TLC Refrigeration and Air Conditioning Excellent company to work with, starting with the office when you call in all the way to the great

Excellent company to work with, starting with the office when you call in all the way to the great techs

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TLC Refrigeration and Air Conditioning Timely, responsive, courteous, professional and effective

Timely, responsive, courteous, professional and effective. One of the best companies that I have dealt with in years.

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TLC Refrigeration and Air Conditioning Timely, professional, service-oriented, and courteous representation from TLC Refrigeration and Air Conditioning that

Timely, professional, service-oriented, and courteous representation from TLC Refrigeration and Air Conditioning that resolved the issue requiring the work.

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TLC Refrigeration and Air Conditioning Very reliable HVAC company

Very reliable HVAC company. Their technicians are friendly and knowledgeable as well as arriving on time! Very happy with TLC.

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TLC Refrigeration and Air Conditioning Rare for me to give 5-star reviews!

Rare for me to give 5-star reviews! This company goes beyond expectations, and the staff is incredible. I recommend you use them.

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TLC Refrigeration and Air Conditioning TLC is a thoroughly professional outfit from the moment you request service to their follow up after any work is done

TLC is a thoroughly professional outfit from the moment you request service to their follow up after any work is done. Their techs are prompt, courteous and knowledgeable. I recommend them without hesitation.

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TLC Refrigeration and Air Conditioning Day of service was kept up to date of arrival of technician

Day of service was kept up to date of arrival of technician. Very pleased with work done. The technician was polite, friendly, knowledgeable and efficient. AC working great and he explained the problem so I could understand. Definitely recommend.

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TLC Refrigeration and Air Conditioning Pleasant experience from start to finish

Pleasant experience from start to finish. problem was discovered by the initial tech and required coming back the following day with the necessary part. Problem was fixed promptly the next day and we were back to the AC running well. Happy with our service and recommend their services.

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TLC Refrigeration and Air Conditioning I found the representatives of this company as competent, responsive and helpful

I found the representatives of this company as competent, responsive and helpful.. They were also engaging. Once I requested the visit there was ongoing communication from TLC to remind me of appt time and then when the technician was enroute. There was a repair needed which TLC was able to do while they were here. (Initial appt was for a tune up for summer) I would definitely use this company again and would recommend to others.

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TLC Refrigeration and Air Conditioning I worked with them through my home warranty and was so impressed, everyone in the company was professional and

I worked with them through my home warranty and was so impressed, everyone in the company was professional and personable. They had to replace my unit and really took care in how they did their work and cleaned up after they were done. I have referred them three times since they put in the unit. They also have been checking in on how the unit has been doing since they put it in. I am impressed and will use them again . They have financing as well and competitive rates at that. I didn't feel that they were trying to get one over on me and that they had my best interest in mind. "

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TLC Refrigeration and Air Conditioning Complaints 1

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TLC Refrigeration and Air Conditioning 5/22 A/C blowing warm air, called Landmark Warranty to file a claim 5/23 TLC called to schedule an inspection,

5/22 A/C blowing warm air, called Landmark Warranty to file a claim
5/23 TLC called to schedule an inspection, said they couldn't come out until the following Tuesday 5/26 due to the holiday weekend. Temps over 100 degrees and couldn't do an emergency appointment?
5/26 Tech, [Technician's Name], said we needed a new Compressor for the A/C.
5/30 Saturday, sent email to TLC to check status of repair. [TLC Representative's Name] responded that they have pick up info but the part is not in stock yet.
6/1 Monday, sent an email to [TLC Representative's Name] asking status of repair. No response.
6/2 Per [TLC Representative's Name] at TLC, still waiting on part.
6/4 Spoke to [Landmark Representative's Name] @ Landmark. Going on 2 weeks without A/C. She told me there was an issue getting the part we needed due to it being an older model. She reimbursed our inspection fee from TLC for $75. She also said they will pay for some of our hotel expenses. We stayed at a hotel most of the time, temps over 100 degrees. Update: Landmark will pay $60/day for a 5 day hotel stay. We stayed at a hotel for 10 nights.
6/5 TLC scheduled a repair appointment for Saturday 6/6.
6/6 Tech, [Technician's Name], came to replace the compressor. Upon inspecting our A/C unit asked why we were not replacing the whole unit. He stated that the condenser also needed replacement. I called [TLC Representative's Name] @ TLC and he said that he had requested from Landmark that they replace the whole unit. I called Landmark, the only paperwork they showed was that the compressor needed replacement. I called [TLC Representative's Name] back to see if he could check his paperwork and resubmit. He refused to do so saying he already submitted the paperwork. He then threatened to pull the tech off the job because he has a thousand other things to take care of today. The tech made a comment that [TLC Representative's Name] got upset with him for mentioning needing the unit replaced. I let the tech finish the job since we couldn't prolong the process any longer.

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Is TLC Refrigeration and Air Conditioning Legit?

TLC Refrigeration and Air Conditioning earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds TLC Refrigeration and Air Conditioning to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, TLC Refrigeration and Air Conditioning is known for their high standards and safety. If you're thinking about dealing with TLC Refrigeration and Air Conditioning, it's wise to check how they handle complaints.

We found clear and detailed contact information for TLC Refrigeration and Air Conditioning. The company provides a physical address, phone number, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

TLC Refrigeration and Air Conditioning has received 16 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

TLC Refrigeration and Air Conditioning has claimed the domain name for tlc-airconditioning.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Tlc-airconditioning.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

However ComplaintsBoard has detected that:

  • The website belonging to TLC Refrigeration and Air Conditioning has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.

About TLC Refrigeration and Air Conditioning

TLC Refrigeration and Air Conditioning, found at tlc-airconditioning.com, is a reputable company specializing in top-notch refrigeration and air conditioning services. With their extensive expertise, they cater to both residential and commercial clients, ensuring optimal comfort and efficiency. From installation and maintenance to repairs and replacements, TLC offers a comprehensive range of services to meet all your cooling needs. Their team of skilled technicians is dedicated to delivering exceptional results, using cutting-edge technology and industry best practices. Trust TLC Refrigeration and Air Conditioning for reliable solutions that prioritize your comfort and satisfaction.

Overview of TLC Refrigeration and Air Conditioning complaint handling

TLC Refrigeration and Air Conditioning reviews first appeared on Complaints Board on Oct 31, 2023. The latest review Always a great experience, I will continue to use and recommend them! was posted on Oct 31, 2023. TLC Refrigeration and Air Conditioning has an average consumer rating of 1 stars from 17 reviews. TLC Refrigeration and Air Conditioning has resolved 0 complaints.
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  1. TLC Refrigeration and Air Conditioning Contacts

  2. TLC Refrigeration and Air Conditioning phone numbers
    +1 (480) 969-3651
    +1 (480) 969-3651
    Click up if you have successfully reached TLC Refrigeration and Air Conditioning by calling +1 (480) 969-3651 phone number 0 0 users reported that they have successfully reached TLC Refrigeration and Air Conditioning by calling +1 (480) 969-3651 phone number Click down if you have unsuccessfully reached TLC Refrigeration and Air Conditioning by calling +1 (480) 969-3651 phone number 0 0 users reported that they have UNsuccessfully reached TLC Refrigeration and Air Conditioning by calling +1 (480) 969-3651 phone number
  3. TLC Refrigeration and Air Conditioning emails
  4. TLC Refrigeration and Air Conditioning address
    104 E 1st Ave, Mesa, Arizona, 85210-1404, United States
  5. TLC Refrigeration and Air Conditioning social media
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    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
TLC Refrigeration and Air Conditioning Category
TLC Refrigeration and Air Conditioning is ranked 143 among 368 companies in the Appliances category

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