TLC Refrigeration and Air Conditioning’s earns a 4.8-star rating from 17 reviews, showing that the majority of customers are exceptionally satisfied with service and installations.
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Always a great experience, I will continue to use and recommend them!
Always a great experience, I will continue to use and recommend them!
Honest and fast response , reliable and on time , very fair on
Honest and fast response , reliable and on time , very fair on pricing
Very professional, courteous and on time promised. Also, the price was fair.
Honest and fast response , reliable and on time , very fair on pricing
Timely, professional, service-oriented, and courteous representation (***) that resolved the issue requiring the work.
Timely, responsive, courteous, professional and effective. One of the best companies that I have dealt with in years.
Very professional, courteous and on time promised
Very professional, courteous and on time promised. Also, the price was fair.
Pleasant experience from start to finish. problem was discovered by the initial tech and required coming back the following day with the necessary part. Problem was fixed promptly the next day and we were back to the AC running well. Happy with our service and recommend their services.
Awesome job, on time, friendly and informative. Definitely recommend. TLC has done it again!
Day of ssrvice was kept up to date of arrival of technician. Very pleased with work done. *** was polite, friendly, knowledgeable and effi cient. AC working great and he explained the problem so I could understand. Definitely recommend.
I worked with them through my home warranty and was so impressed, everyone in the company was professional and personable. They had to replace my unit and really took care in how they did their work and cleaned up after they were done. I have referred them three times since they put in the unit. They also have been checking in on how the unit has been doing since they put it in. I am impressed and will use them again . They have financing as well and competitive rates at that. I didn't feel that they were trying to get one over on me and that they had my best interest in mind. "
They were right on time
They were right on time. Very knowledgeable and professional. Will use them again.
They were right on time. Very knowledgeable and professional. Will use them again.
I found the representatives of this company as competent, responsive and helpful.. They were also engaging. Once I requested the visit there was ongoing communication from TLC to remind me of appt time and then when the technician was enroute. There was a repair needed which TLC was able to do while they were here. (Initial appt was for a tune up for summer) I would definitely use this company again and would recommend to others.
They are always available and more importantly they do a GREAT JOB!
TLC is a thoroughly professional outfit from the moment you request service to their follow up after any work is done. Their techs are prompt, courteous and knowledgeable. I recommend them without hesitation.
Arrived right on time, professional and replaced the compressor motor within an hour
Arrived right on time, professional and replaced the compressor motor within an hour.
Awesome job, on time, friendly and informative
Awesome job, on time, friendly and informative. Definitely recommend. TLC has done it again!
Excellent company to work with, starting with the office when you call in all the way to the great
Excellent company to work with, starting with the office when you call in all the way to the great techs
Timely, responsive, courteous, professional and effective
Timely, responsive, courteous, professional and effective. One of the best companies that I have dealt with in years.
Timely, professional, service-oriented, and courteous representation from TLC Refrigeration and Air Conditioning that
Timely, professional, service-oriented, and courteous representation from TLC Refrigeration and Air Conditioning that resolved the issue requiring the work.
Very reliable HVAC company
Very reliable HVAC company. Their technicians are friendly and knowledgeable as well as arriving on time! Very happy with TLC.
Rare for me to give 5-star reviews!
Rare for me to give 5-star reviews! This company goes beyond expectations, and the staff is incredible. I recommend you use them.
TLC is a thoroughly professional outfit from the moment you request service to their follow up after any work is done
TLC is a thoroughly professional outfit from the moment you request service to their follow up after any work is done. Their techs are prompt, courteous and knowledgeable. I recommend them without hesitation.
Day of service was kept up to date of arrival of technician
Day of service was kept up to date of arrival of technician. Very pleased with work done. The technician was polite, friendly, knowledgeable and efficient. AC working great and he explained the problem so I could understand. Definitely recommend.
Pleasant experience from start to finish
Pleasant experience from start to finish. problem was discovered by the initial tech and required coming back the following day with the necessary part. Problem was fixed promptly the next day and we were back to the AC running well. Happy with our service and recommend their services.
I found the representatives of this company as competent, responsive and helpful
I found the representatives of this company as competent, responsive and helpful.. They were also engaging. Once I requested the visit there was ongoing communication from TLC to remind me of appt time and then when the technician was enroute. There was a repair needed which TLC was able to do while they were here. (Initial appt was for a tune up for summer) I would definitely use this company again and would recommend to others.
I worked with them through my home warranty and was so impressed, everyone in the company was professional and
I worked with them through my home warranty and was so impressed, everyone in the company was professional and personable. They had to replace my unit and really took care in how they did their work and cleaned up after they were done. I have referred them three times since they put in the unit. They also have been checking in on how the unit has been doing since they put it in. I am impressed and will use them again . They have financing as well and competitive rates at that. I didn't feel that they were trying to get one over on me and that they had my best interest in mind. "
TLC Refrigeration and Air Conditioning Complaints 1
5/22 A/C blowing warm air, called Landmark Warranty to file a claim 5/23 TLC called to schedule an inspection,
5/22 A/C blowing warm air, called Landmark Warranty to file a claim
5/23 TLC called to schedule an inspection, said they couldn't come out until the following Tuesday 5/26 due to the holiday weekend. Temps over 100 degrees and couldn't do an emergency appointment?
5/26 Tech, [Technician's Name], said we needed a new Compressor for the A/C.
5/30 Saturday, sent email to TLC to check status of repair. [TLC Representative's Name] responded that they have pick up info but the part is not in stock yet.
6/1 Monday, sent an email to [TLC Representative's Name] asking status of repair. No response.
6/2 Per [TLC Representative's Name] at TLC, still waiting on part.
6/4 Spoke to [Landmark Representative's Name] @ Landmark. Going on 2 weeks without A/C. She told me there was an issue getting the part we needed due to it being an older model. She reimbursed our inspection fee from TLC for $75. She also said they will pay for some of our hotel expenses. We stayed at a hotel most of the time, temps over 100 degrees. Update: Landmark will pay $60/day for a 5 day hotel stay. We stayed at a hotel for 10 nights.
6/5 TLC scheduled a repair appointment for Saturday 6/6.
6/6 Tech, [Technician's Name], came to replace the compressor. Upon inspecting our A/C unit asked why we were not replacing the whole unit. He stated that the condenser also needed replacement. I called [TLC Representative's Name] @ TLC and he said that he had requested from Landmark that they replace the whole unit. I called Landmark, the only paperwork they showed was that the compressor needed replacement. I called [TLC Representative's Name] back to see if he could check his paperwork and resubmit. He refused to do so saying he already submitted the paperwork. He then threatened to pull the tech off the job because he has a thousand other things to take care of today. The tech made a comment that [TLC Representative's Name] got upset with him for mentioning needing the unit replaced. I let the tech finish the job since we couldn't prolong the process any longer.
Is TLC Refrigeration and Air Conditioning Legit?
TLC Refrigeration and Air Conditioning earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for TLC Refrigeration and Air Conditioning. The company provides a physical address, phone number, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
TLC Refrigeration and Air Conditioning has received 16 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
TLC Refrigeration and Air Conditioning has claimed the domain name for tlc-airconditioning.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Tlc-airconditioning.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
However ComplaintsBoard has detected that:
- The website belonging to TLC Refrigeration and Air Conditioning has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
About TLC Refrigeration and Air Conditioning
Overview of TLC Refrigeration and Air Conditioning complaint handling
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TLC Refrigeration and Air Conditioning Contacts
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TLC Refrigeration and Air Conditioning phone numbers+1 (480) 969-3651+1 (480) 969-3651Click up if you have successfully reached TLC Refrigeration and Air Conditioning by calling +1 (480) 969-3651 phone number 0 0 users reported that they have successfully reached TLC Refrigeration and Air Conditioning by calling +1 (480) 969-3651 phone number Click down if you have unsuccessfully reached TLC Refrigeration and Air Conditioning by calling +1 (480) 969-3651 phone number 0 0 users reported that they have UNsuccessfully reached TLC Refrigeration and Air Conditioning by calling +1 (480) 969-3651 phone number
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TLC Refrigeration and Air Conditioning emailsinfo@tlc-airconditioning.com76%Confidence score: 76%Support
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TLC Refrigeration and Air Conditioning address104 E 1st Ave, Mesa, Arizona, 85210-1404, United States
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TLC Refrigeration and Air Conditioning social media
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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Always a great experience, I will continue to use and recommend them!
Rare for me to give 5-star reviews! This company goes beyond expectations, and the staff is incredible. I recommend you use them.
Arrived right on time, professional and replaced the compressor motor within an hour.
Excellent company to work with, starting with the office when you call in all the way to the great techs