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TLG Great fun, Aka Days Inn travelers Advantage:
Our family booked an online reservation for Days Inn in San Diego Ca, after we booked our hotel online an agent come on and said in short terms (I saved chat conversation)
Agent: Thank you for booking with day’s inn…
I would like to give you the opportunity to get $20 off your days Inn reservation, receive a $30 cash back mail in rebate... you will also have a membership with
Day’s inn for future discounts for hotel room rates, vacation package, and much more…
Just for trying the traveler’s advantage you will receive the first 30 days for free…
Even if you decide to cancel you still get your cash back mail in rebate and you can cancel anytime, during or after the free trial period by calling our toll free number and you won’t be billed another dime, the cash back mail in rebate is yours to keep no matter what…
We stayed in San Diego for about a week in a half in and the next day after we returned home I cancelled the membership and received a confirmation # that I kept on file. Today, 4 Months latter I realized we were still being charged for the monthly membership fee of the $11.00 through my checking account.
I called TLG Great fun [protected]) and informed them I was still being charged the 11 dollars and that I had not received my $30 mail in rebate.
The agent replied that she could only authorize 2 of the 3 monthly charges and that it would take up to 2-3 months for the reimbursement. If I wanted to receive the 3rd reimbursement, I would have to fax or mail a request.
Mail- in rebate: the agent informed me that it was sent to my email address…
*charging my account after cancelation; is a way of making money off from people who do not keep cancelation confirmations
* Not sending the 3rd reimbursement…is a way of making money off from people who would not bother faxing or mailing the request of only $11
*A mail-in rebate is a rebate sent to your home address and not emails
I would say that this company is a scam and I would not recommend them to anyone.
Days Inn Travelers (TLG great fun) Info
Fax: 1800.964.8115
Phone: [protected]
Address for “Support svc”
P.O box 6100
Westerville, Oh 43806
The complaint has been investigated and resolved to the customer’s satisfaction.
Great Fun is one of several thousand "affinity" groups run by Trilegiant Corporation who owns Great Fun's website and about 1, 730 other domains. They have been sued by numerous State Attorneys General to the tune of tens of millions of dollars in fines. They work with almost all online travel, retail and food entities and use cell phone scams as well. See BBB warning: http://www.bbb.org/us/article/bbb-receives-thousands-of-complaints-on-mysterious-credit-card-charges-us-marketing-company-is-charging-online-shoppers-every-month-without-their-knowledge-5798
Trilegiant's email address "trilegiant@dglaw.com" is associated with about 1, 824 domains. The company recently change names to Affinion Group - their email "hostmaster@affiniongroup.com" is associated with about 1, 826 domains.
If you receive a check from them. Endorsing it will give them permission to tap your checking account for a monthly fee (the permission is in almost illegible faded print on the back of the check).
My mother was caught up in this scam as well. Great Options charged her $13+ per month for "membership." She was supposed to receive a monthly magazine and gas discounts up to $50, which she never did. When she called to stop her "membership, " she was advised she had renewed it for another year, which she did not do. Great Options is going to refund $26 to my mother and send her their "Extra Special Savings" gas coupons to use toward $40 back on gas purchases (not the $50 originally offered). I viewed these coupons online and they are quarterly rebates that require the submission of an original gas receipt and a membership number--so if my mother is no longer a member, how will she receive the rebates? Nice. We were provided the following contact address and telephone number for further discussion of this matter: Travelers Advantage, P.O. Box 6100, Westerville, OH [protected], [protected]. Thank you both for the information you provided. Jill
Trilegiant Scam: HELP STOP IT!
Trilegiant is behind more consumer abuse. Take action and contact Freed & Weiss - info @ freedweiss (dot) com (No Spaces), or call, toll free 866.779.9610
Here's more information:
Customers of websites like 1-800-Flowers.com, Travelocity, Shutterfly, and Orbitz are reporting mysterious monthly reoccurring charges to their credit cards.
Thanks to marketing tactics (i.e., those pop-up windows) used during check out, without proper consent consumers are accidentally joining club memberships and having to pay for them monthly!
Most people don't even realize they are being charged every month for a service they never ordered!
Is this happening to you? Have you made a purchase for travel, work, or fun using any of the following sites:
1-800-Flowers.com,
Hotwire.com,
Orbitz,
Classmates.com,
Barnes&Noble.com,
Ticketmaster.com,
Avon.com.
Budget,
Staples.com,
Travelocity,
Expedia/Hotel.com,
Columbiahouse,
Buy.com,
FTD,
Intelius,
Gamestop/
EB Games.com,
Airtransholdings.com,
Continental Airlines,
Shutterfly Inc.,
US Airways
Vistaprint USA
Redcats USA
Pizza Hut
Movie Tickets.com
GMAC Mortgage
Join this cause to learn more and stop the consumer abuse from Trilegiant.
AND PLEASE CONTACT FREED & WEISS IMMEDIATELY if you - or anyone you know - has reoccurring charges after purchasing from any of these companies.
Contact Freed & Weiss by emailing: info @ FreedWeiss (dot) com (No Spaces), or calling: [protected], or toll free [protected]
Help Spread the Word to Your Friends!
What should I look for? Mysterious charges involving the business practice of Trilegiant/Affinion and Verture include the following membership programs:
LiveWell,
Great Fun,
Shopping Essentials,
Privacy Guard,
Shoppers Advantage,
Travelers Advantage,
Buyers Advantage,
Privacy Guard (or Credit Alert),
HealthSaver,
Netmarket.com,
CompleteHome,
Great Options,
Everyday Values,
Auto Advantage,
Complete Savings,
HealthSaver,
Just For Me,
Everyday Privileges Gold,
IdentitySecure,
CardCops,
PC SafetyPlus,
and Hot-Line
Banks issuing the credit cards and processing unauthorized charges on your account include: Visa, MasterCard, Discover, American Express, Chase, Bank of America, US Bank.
CHARGES WILL APPEAR ON YOUR CREDIT CARD BILLS WITH CRYPTIC DESCRIPTIONS SUCH AS: TLG*LIVWEL15130916JUL [protected] CT."
What can I do?
Contact us immediately, if you or someone you know has been charged mysterious monthly recurring fees after making purchased as any of the online companies.