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CB Online Surveys Toluna Toluna influencers is a total shameless scam
Toluna

Toluna review: Toluna influencers is a total shameless scam

J
Author of the review
12:38 pm EDT
Verified customer This review was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Toluna flagged & blocked me from accessing my account because I can't afford home internet only after nearly 2 years of me doing their petty surveys from public pcs. Isn't this a form of ridiculous harassment & discrimination?

I am still unable to log in my toluna account by using my own private wifi that is used only by me. Seems to me that toluna is not only hassassing me the past 2 months by wasting much of my time for trying unaccessible surveys & robbing my accumulated points but more creating much administrative hurdles & issues against users like me who keep complaining your faulty system, practise, protocol & staff

Toluna is wasting more of my time by asking me to try the forget password. Nothing happened for multiple tries. Toluna people are so very incompetent to help but are expert in harassing me & stealing my account access & hard earned points

Then some nameless toluna person keeps copying & pasting same useless email back to me repeatedly & ignored my repeated request to be connected to a supervisor again

Update by Justice Fighter 01

I received this totally useless & pr only pretentious reply from toluna as a result of my trustpilot post yesterday about toluna's total incompetence, arrogance & no help support teak I have been contacting for over two weeks.

I made multiple direct communications & contacts with toluna since june 21/24 for & they did nothing & caused only on-going frustrations, anxiety & annoyance to me. And much time wasted contacting this useless, unfriendly team

"reply from toluna

9 hours ago

Hello,

We are terribly sorry to hear about your disheartening experience and we would really appreciate the opportunity to change it for the better!

Please submit a ticket at (toluna web site address) with the subject 'trustpilot review - follow up' and share some additional details. We will follow-up on your case as soon as possible!

Best,

Toluna team"

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  1. Toluna Contacts

  2. Toluna phone numbers
    +33 140 897 100
    +33 140 897 100
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    100%
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    France
    +1 (972) 732-7323
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    USA, Dallas, TX
    +1 (978) 983-2500
    +1 (978) 983-2500
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    USA, North Andover, MA
    +1 (203) 834-8585
    +1 (203) 834-8585
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    USA, Wilton, CT
    +1 (416) 733-7562
    +1 (416) 733-7562
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    Canada
    +44 208 832 1700
    +44 208 832 1700
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    United Kingdom
    +61 292 382 002
    +61 292 382 002
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    Australia
    +49 698 700 199
    +49 698 700 199
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    Germany
    +39 258 215 321
    +39 258 215 321
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    Italy
    +31 208 466 743
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    Netherlands
    +40 256 406 900
    +40 256 406 900
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    Romania
    +34 914 367 390
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    Spain
    +86 215 237 9150
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    China, Shanghai
    +86 139 1145 7546
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    +852 35 120 600
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    Hong Kong
    +91 124 412 6700
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    +972 48 501 586
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    Israel
    +81 354 591 067
    +81 354 591 067
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    Japan
    +60 322 020 872
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    +65 69 091 875
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    Singapore
    +971 44 280 992
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    UAE
    +55 113 587 1385
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    Brazil
    More phone numbers
  3. Toluna emails
  4. Toluna address
    5 avenue du Château, Vincennes, Connecticut, 94300, France
  5. Toluna social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 30, 2024
Toluna Category
Toluna is ranked 36 among 39 companies in the Online Surveys category
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