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Total Merchant Services
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1.7 6 Complaints
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Total Merchant Services Complaints 6

ComplaintsBoard
R
3:34 pm EST

Total Merchant Services spam email

How I know these are scams immediately. I look at the email address and it's always from a gmail account. I report these to the attorney general, please don't fall for them. Any real charges would be much more formal and would have their own email domain.

— Hope this helps

DUE AMOUNT-$1487.77

Respective Debtor,

This is to inform you, that you are going to be legally prosecuted in the Court House within a couple of days. Your S. S. N is put on hold by the US Federal Government, so before the case if filed we would like to notify you about this matter.

It seems apparent that you have chosen to ignore all our efforts to contact you in order to resolve your case. At this point you have made your intentions clear and have left us no choice but to protect our interest in this matter. Now this means a few things for you, if you are under any state probation or payroll we need you to inform your manager/Concerned HR department about what you have done in the past and what would be the consequences once the case has been downloaded and executed in your name.
Now, FTC is pressing charges against you regarding 3 serious allegations:

1. Violation of federal banking regulation act 1983 (C)
2. Collateral check fraud
3. Theft by deception (ACT 21 A)

If we do not hear from you within 24 hours of the date on this letter, we will be compelled to seek legal representation from our company Attorney. We re-serve the right to commence litigation for intent to commit wire fraud under the pretence of refusing to repay a total outstanding amount committed to, by use of the internet.in addition we re-serve the right to seek recovery for the balance due, as well as legal fees and any court cost incurred.
WE CARRY ALL THE RIGHTS RE-SERVED TO INFORM TO FBI, FTC YOUR EMPLOYER AND BANK ABOUT FRAUD.
And once you are found guilty in the court house, then you have to breathe entire cost of this lawsuit which totals to $13, 428.15, excluding amount you borrow, attorney's fee & the interest charges. You have the right to hire an attorney. If you don't have or can't afford one then the court will appoint one for you.

Note : You can still resolve this case then you can email to : Steve Johnson on Recovery. [protected]@1johnsonslawfirm.net

Tamara Hunt
Copyright (c) 2006 FTC

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JustMeInCleveland
Cleveland, US
Nov 11, 2021 6:02 pm EST

The English grammar is so bad, who could fall for this? You will be prosecuted at the "Court House"? lol Thanks for posting this.

ComplaintsBoard
N
9:23 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Total Merchant Services Scammed from groovy email that, I got now being charged since nov 2015 on bank statement monthly $52. 95

I have all of the information involving my "cancellation" and they still take out monthly from my account. My bank is now going after them. They are total scammers...Free Credit Card Readers & Terminals, yeah right! Wrong!

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ComplaintsBoard
R
4:58 pm EST

Total Merchant Services Credit Card Processing

I've received several calls from this company, each time requesting to speak to the manager/owner (apparently to solicit their service)...I advised them each time that the owner was not available, period.

Each time..they proceeded to hang up without even an acknowledgement or even thanked me for simply answering their question. The telemarketers/sales force they have, aren't being taught basic people skills. I will gladly pass on the message to the owner along with I wouldn't touch them with a ten foot pole.

Based on the other negative reviews...I can tell they are tailored into using tactics that are geared towards discouraging their own customers.

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Is Total Merchant Services Legit?

Total Merchant Services earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Total Merchant Services to be a trustworthy company. Although there's a 16% resolution rate for customer complaints, which deserves attention, Total Merchant Services is known for their high standards and safety. If you're thinking about dealing with Total Merchant Services, it's wise to check how they handle complaints.

Total Merchant Services has registered the domain name for totalmerchantservices.com for more than one year, which may indicate stability and longevity.

Totalmerchantservices.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Totalmerchantservices.com you are considering visiting, which is associated with Total Merchant Services, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

However ComplaintsBoard has detected that:

  • While Total Merchant Services has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 16% of 6 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • You should not trust a website that appears to be parked, especially if you have already paid money to the website. A parked website may be a sign that the website owner is no longer actively maintaining or developing the site, and there is a risk that the site could be a scam.
  • Totalmerchantservices.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The totalmerchantservices.com may offer a niche product or service that is only of interest to a smaller audience.
  • Total Merchant Services protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
ComplaintsBoard
T
8:11 am EDT

Total Merchant Services Rip off

I have been a customer of total merchant services for over two years with little but the usual complaints.This month, however I discovered the true colors of total merchant services.My terminal failed so I called them for a new one.I was told that I did not have insurance on the non-owned by me unit.I said to Lyn that if that was the case and the replacement was not free then please cancel my account.He told me to hold on...then came back and said that his manager and him "found a loophole" and that the terminal would be free.Today I got the bill for that and it seems that free means $99.00.

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T
4:31 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Total Merchant Services credit card processing service

I requested that this company close my account, they continued to bill for 4 months for services which they did not provide. They did not send the bills to me, but sent them directly to a collection agency, NCO Group Fin Systems who immediately reported them to Experian who created not one but three separate accounts. I did not own the business, Salon Divas, during the time period in which these charges were incurred. All required notices were given to this company and to all other creditors. This was a premeditated, malicious act by someone at Total Merchant Services designed to damage my credit.

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Bunny SD Computer Solutions
San Diego, US
Feb 18, 2015 1:11 pm EST

I opened a new business and looked into accepting credit cards. Total Merchant Services seemed to of read my mind they had signed up that very day. Then they tell me my credit score is not high enough for me to use them. So I went with my bank instead. But, they continued to bill me for four months. I had to keep on calling and complaining but the charges just kept coming. Once I finally got them off my back they approach me pretending to be a different company. This time when I found out who they were I stop and never signed up but guess what I am still being billed.

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Trotdzai
Madison, US
Oct 20, 2012 9:45 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

It is not a matter of the contract we all signed with first data but it's how we were tricked by the con artist rep who came to our business to pitch first data services, with my situation, I figured out where he slipped and I'm sure we all can figure out on each of ours circumstance, lets talk.

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adam13
Minneapolis, US
Jan 13, 2011 9:36 pm EST

i have these people too, they did the same thing.

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Business Credit Service
bay C, US
May 26, 2010 3:18 pm EDT

we are sales agents for Total Merchant Services and all I can say is they do not pay as they advertise... the get out of paying clause is in the agent contract but they advertise no minimums and then cut you off at 250.00 monthly and then will not talk to you ... if your an iso think and then go elsewhere

ComplaintsBoard
M
11:38 am EDT

Total Merchant Services Continue to withdraw $ from my checking account after account with TMS was closed in April

I had an account with Total Merchant Services up until April 2008 when I cancelled my account. I was let out of my contract early because I was unable to keep my business going due to health problems. I was cancelled with no fees per one of the managers at TMS since I only used their terminal 2 times and they had been charging me $50.75 every month for usage. I sent back the terminal to the address it came from and never heard anything else from them.

In September of 08, while I was on vacation, TMS withdrew $150+ from my checking account. I had my bank do an investigation into this situation. They put a hold against anything that would come through for TMS again and credited my account for the $150+ that was withdrawn. I had been in contact with TMS at this time as well and they seemed to not want to help me with this situation, so I left it up to my bank.

Just yesterday, 10-13-08, TMS once again dipped into my checking account without permission and took $750! What do I do now? I have no money, my account is overdrawn and I have checks that have not been cleared from bills I have paid over the weekend!

I am going to my banking institution today to try and take care of this & transfer to a new checking account. Do I need to get a lawyer? I need HELP!

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nonononononono
US
Jun 28, 2016 9:23 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Total ripoff!

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Desiranna
Tracy, US
Jul 11, 2010 3:30 pm EDT

Total Merchant Services give "free to use" equipment to merchants, and the merchant signs an agreement to return the equipment when they cancel their account.

If the equipment was not returned to TMS, then the $750.00 charge was probably a charge for the un-returned equipment.

If you did return the equipment, then you need to contact TMS and straighten this out. If you give them a chance I think you will find that they are very helpful.

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Overview of Total Merchant Services complaint handling

Total Merchant Services reviews first appeared on Complaints Board on Oct 14, 2008. The latest review spam email was posted on Nov 7, 2017. The latest complaint credit card processing service was resolved on Mar 15, 2010. Total Merchant Services has an average consumer rating of 2 stars from 6 reviews. Total Merchant Services has resolved 1 complaints.
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  1. Total Merchant Services Contacts

  2. Total Merchant Services phone numbers
    +1 (888) 848-6825
    +1 (888) 848-6825
    Click up if you have successfully reached Total Merchant Services by calling +1 (888) 848-6825 phone number 0 0 users reported that they have successfully reached Total Merchant Services by calling +1 (888) 848-6825 phone number Click down if you have unsuccessfully reached Total Merchant Services by calling +1 (888) 848-6825 phone number 0 0 users reported that they have UNsuccessfully reached Total Merchant Services by calling +1 (888) 848-6825 phone number
    +1 (855) 839-7280
    +1 (855) 839-7280
    Click up if you have successfully reached Total Merchant Services by calling +1 (855) 839-7280 phone number 0 0 users reported that they have successfully reached Total Merchant Services by calling +1 (855) 839-7280 phone number Click down if you have unsuccessfully reached Total Merchant Services by calling +1 (855) 839-7280 phone number 0 0 users reported that they have UNsuccessfully reached Total Merchant Services by calling +1 (855) 839-7280 phone number
  3. Total Merchant Services address
    255 Gold Rivers Ct #300, Basalt, Colorado, 81621, United States
  4. Total Merchant Services social media
  5. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024
  6. View all Total Merchant Services contacts
Total Merchant Services Category
Total Merchant Services is ranked 101 among 159 companies in the Unauthorized Charges category

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