Total Trivia
Reviews and Complaints

On may 28 2019, i won a $50 dealdash gift card. I messaged customer service to ask about how long it would be until the gift card code would be emailed to me. They responded friendly as can be, I recieved all the confirmation emails etc but no gift card code. Now i cant even play a tournament, and customer service wont even respond. I dont even kow what ive done wrong. I just want my giftcard. I was so pumped to win a tournament. Im sure we can resolve whatever the issue may be. I have screenshots, saved all emails and filed a complaint with the bbb.

I am going to the Attorney General and the Federal Trade Commission about this Company and their practices. I have an Aunt in which I was named after, they tried to double charge her and she refused to pay the 2nd charge so they froze her account. I won a 50.00 card for Total trivia and they go and freeze my account and when I try to get answers I get no response. I have sent over 20 messages at this point I want to be annoying. I lost my money and prizes and I am not the first as I read on here. I just want my money refunded and my prize. I will never go back. They let a certain few bully others on that site.

I was enjoying these new games by total trivia. In Jan of 2018, I purchased some game tickets for total trivia. Played for a while and got bored with it. Which is all fine and dandy, that is until they came out with KO Trivia, which I said bravo to and would play for hours. Well, in Jan 18, when I made these 3 or 4 one dollar purchases. Evidently, unbeknownst to me, my bank tried to chargeback them as they thought they were fraudulent charges. I didn't learn of this that is, until after I won a 10$ gift card on KO Trivia to be used on Total Trivia. Well, I used the gift card on total trivia. The app allowed the purchase on my account, but when I went to go play the game, I get this error 133 code. Well, after writing total trivia to find out what was going on. Hey tell.me j have been banned from the game because there was chargeback. I was quick to tell them that these charges were done by the bank and not initiated bymyself, they say to write [protected]@totaltrivia.com and I did. 5 times. Explaining the issue, asking for the ban to be lifted. They never replied and to spite me, found my account on KO Trivia and banned me from there. I was like wtf. Write again. Still no reply. So, first off. They stole money from me I won fairly. Now they are discriminating against me. They lie about how much the jewelry is worth. It's not worth what they say. So, yesterday, I created a separate account, was able to play for a lil while. I even won another ten dollar gift card. Well this morning. I go to play. And there it is. Code 133. That means you've been 86'd. They like hunted my name down and booted that one too. First off, for them to not even talk to me and be childish about this is terrible business integrity. And secondly, they owe me the monetary value of both gift cards I won. I won't let this drop. What they are doing isnwrong. This will only stop when I have successfully and legally destroyed there company. They are gonna have to pay me to shut up. Don't hey right thing total trivia..

What kind of people should play your game? Those with lots of money? How is it supposed to win this?
I think it's very expensive. I would really be glad to try, but it asks for more and more money. It can be dangerous for people who can stop before they lose all the money.
I think what your game is not affordable for most of your clients... Sorry.

On April 3, 2017 between the hours of 8:30pm and 9:00pm, I was playing an online game called total trivia where you can win prizes by answering questions and you can buy discount coupons to keep playing. I authorized two $10.00 charges and then when I looked at my debit card, they had taken $100.00 out of my account for discount coupons. I DID NOT authorize this. I DID NOT click the confirmation button. A message came up and I immediately knew there was something wrong and there was a confirmation you were supposed to click and there was no way out; no options as if you were locked in. I immediately just turned off my iPad and then looked at my account and they took $100.00 out of my debit card. It was a Kroger Rewards debit card and I called them and disputed the issue but the lady said for me to contact total trivia first and if they don't return the money, then I am to call back in 3 days. I sent 4 or 5 emails to total trivia and it said they respond in 24 hrs. Well, they have not and they have not returned my money.
This is a horrible scheme. I am so upset and I would never spend that kind of money on a game and they know it was not authorized because they have computers and they can see that.
Please help. Donna Brock - [protected]@bellsouth.net

I went back on the site to find out how to contact or where they are and they have locked me out.