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2.5 32 Complaints
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Zbiddy.com Complaints 32

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5:37 pm EDT

Zbiddy.com unauthorized $100 charge

A friend of mine recommended the site and said you had to register and give them a payment method in case you won a bid and purchased something. Surprise ! they charged me $100 without asking and would not reverse the charges . They said I could use the bidding points to purchase things on their site but the site says you have to pay in order to bid on items whether you win them or not.

This appears to be a total scam and just another way to steal money from innocent people.

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3:53 am EDT
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Zbiddy.com no prize and bank charges

not only did i never receive what I won, but each 0.79 cent charge was being processed as an automatic re occurring payment so that when they bounced (cause I was short by $6, it went though even though I had no money in my account because it was set up as an auto payment. $6 turned into $150 after my bank charged me $35 per 0.79 cent transaction as insifficunt funds.

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June Moore
Creedmoor, US
Dec 28, 2012 4:45 pm EST

Who are these people who think that they can deduct funds from my account without authorization? Not on my watch. I have already called my bank, and is about to call the Attorney General's office. They took $99.00 out of my account, which will have to be redeposited. I am not someone to be reckoned with.,

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Patricia L. Morin
Lake City, US
Dec 09, 2012 3:46 pm EST
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I went to zbiddy because I had 25 bids, when I won the bid for $0.37 I went to pay for it and they charged me $29.99. Did not give me an option as to if i wanted their bigger bid package or not. When I spoke to their rep. she stated it was a benifit to me, the normal cost was $75.00...so every time I put in a bid they can
throw in anything that I would benifit from? WRONG!

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larry trundle
turlock, US
Nov 04, 2012 3:37 am EST
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they billed my credit card. There ad said registration was free. They took out 99.99 dollars for bids. I never agreed to any thing.

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Ernesto reyna
Fort Worth, US
Sep 01, 2012 11:05 am EDT
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I signed up for zbiddy and once i signed up they charged me $99.99 for no reason i did not purchase anything at all and im realy angry because i did not authorize that transaction at all this site needs to be reported for commiting fraud.

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Tusseke
US
Jul 03, 2012 5:17 am EDT

I was told I won an iPad, $1000 Visa card or $1000 some other type of card. When I clicked on the continue button my card # was charged $99 for auction bids.

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scammed123456
US
May 03, 2012 1:21 pm EDT

i thought i was signing up in order to make a purchase but before i could choose what i wanted the site automatically charged my $99. way more than i ever would've spent. very unhappy. these types of sites should be illegal

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Cynderwolf
Widomar, US
Apr 26, 2012 1:51 am EDT

ZBiddy Webiste is a scam and practicing eligal tricks into getting your money for nothing.. this website should be sued, banned and be forced to be closed down. Charging cards fr nothing... there crooks

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Wahanaly
US
Apr 02, 2012 3:04 am EDT

Once registered, i couldn't have access to my account. Called the customer service number and got a recording and then after five minutes on hold the call was disconnected. Tried to do a live chat but no one ever came on to chat.

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Kelly Fitzgerald
Sierra Vista, US
Mar 27, 2012 10:40 am EDT

i FEEL THIS COMPANY IS A SCAM AND i NEVER GAVE PERMISSION FOR THE COMPANY TO TAKE OUT $18.99 FROM MY CHECKING ACCOUNT. i WOULD LIKE TO CANCEL MY MEMBERSHIP AND HAVE MY MONEY RETURNED.

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zbiddy
US
Mar 24, 2012 9:34 am EDT
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Be very careful in looking at the zbiddy web-site . If you put in a credit card to explore a "package" and the options, they will zap your account quicker than greased lighting and then tell you they have a no refund policy.

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9:34 am EDT
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Zbiddy.com Unauthorized charges - fraud

Charged my credit card 99.00 for absolutely nothing.Non existent phone numbers to contact about this charge [protected] and [protected]. Website states under maintenence...Sure it is...addres probably fake also. Why doesn't someone shut these crooks-obvious hackers down? I suggest filing a class action lawsuit against these people.They are Targeting the OLD and DISABLED! THIS HAS TO BE A CRIME!

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Rick Fields
Cleveland Heights, US
Jul 17, 2014 10:59 pm EDT
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Never received products bid on and had winning bid.

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9:55 pm EDT
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Zbiddy.com will not refund me

Zbiddy owes me $99.00 and will not refund me. I put more then that on their site but have used some of the funds. I no longer want to bid on their items and have $99.00 left in my account.

I have emailed and asked several times for a refund and they will not do it.
Can you help me get my funds returned to me?

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11:56 am EST
Verified customer The reviewer confirmed their account using Facebook. Learn more

Zbiddy.com they hit my account when I did not purchase

I was checking out their site, entered my account info and then decided not to make purchase at this time so close to Christmas, so I backed out, I never finalized the transaction. But they still charged my bank account $99.00 ! I called zbiddy [protected] when I saw the charge hit my account, I was told it could not be refunded but, she would send me a $100 gas card usable at ANY gas station and still keep the bids, I said no, I did not make this purchase and want my account credited. She then said she could refund $40.50 to my account and I could still keep the bids and the gas card as well and that nothing further would be charged to my account, that was her final offer!
EVERYONE BEWARE when you visit this site >>> zbiddy.com

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Update by debadees
Dec 11, 2013 2:10 pm EST

And to the Complaints Board, I wonder if Zbiddy and Facebook are somehow linked, how ironic I could not even share my complaint to Facebook from this site (using your facebook recommend button)!, nor could I post to my friends to beware by using their site link, I had to use zbiddy dot com in order for it to post ... or enter a password! hmmmmmmm ?

Update by debadees
Dec 11, 2013 1:53 pm EST

That simply doesn't matter, I DID NOT COMPLETE THE TRANSACTION, IT WAS CANCELLED. But the site obviously stores any info a person puts in and then THEY COMPLETE THE TRANSACTION ... Why do you think when you call them because you see it deducted from your bank account and ask it to be reversed, they offer you a $100 gas card to use at ANY gas station, when you say no, they offer you a $49.50 credit PLUS the gas card and you can keep the credits! hellooooooooooooooooooooo ... BOOM

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to large for u
US
Mar 18, 2014 8:31 am EDT
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total rip off bait and switch scam to bad for them I am local, and going to collect my 99.00 dollars from them in person one way or another I bet physical pain will get the funds back or at least they will not being using their fingers to rip anyone else off for a while

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7:13 pm EST
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Zbiddy.com Ripoff site !

A Fool and his $$ are easily parted !
Zbiddy !
This ripoff place will steal your credit card money fast !
1) What they are selling ? They actually sell you BIDS at .60 cents each . and a dream.
2) They charge you UPFRONT and WITHOUT your approval - $99 (USA dollars) for 1650 Sixteen hundreds and fifty !
bids you can use solely to 'bid' on some ridiculously REDUCED NEW consumer's electronics items . (example Iphone 5 by Apple, will 'sell' for $47 dollars, and traps like that.)
3) What you do NOT know and never told PRIOR to your CC 'Rape' - these bids have to be used in 45 days or you lose them !
So - if you didn't find anything you like to bid on - you'll be out of your $99 in no time.
4) The bidding is yet another joke !
Zbiddy does NOT tell you how many items are in the bidding contest - there is no serial number, no Lot number, you don't even know if they have that product !
you, and many other suckers are bidding on ONE virtual item at the time . There is NO telling how many other bidders are looking at the same 'New Ipad ', as you !
Your hard earned bid-money could be burnt in ONE day - and you won nothing...
5) Bidding against Zombies !
- For all I checked - bidders are most likely just GHOSTS ! - a figment of the Zbiddy programmer 's imagination. NOT real bidders .
You'll never win - and the 'Zombies' will never tired. Your money will run out soon enough.

6) If its sounds too good to be true - it probably is ! rarely told about a more sleazy web site !
7) What can you do - Dispute ALL charges from this 'snake den' ! Including the 3% fee for an 'International Charge' by your bank !
8) Write to your local Newspaper, the FCC, Your state Attorney General, CBS 60 Minutes, Complaintsboard.com. '[redacted].com,
and to anybody else who will listen !
They can cheat some of the people - some of the time, but their day is near !

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9:52 pm EST
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Zbiddy.com Site did not provide email instructions provide products

I won the following auctions:
$25.00 Shopping eCard + 25 bids - 10/13/2013;
$25.00 Shopping eCard + 25 bids - 10/9/2013;
eBook eGift Card: 100 Downloads + 25 Bids 10-08-2013;
eBook eGift Card: 5 Downloads + 25 Bids [protected]:09
However, I never received the promised emails instructing how to utilize the eCards.
I contacted customer service about this as follows:

October 23rd - :Live chat with Ruth. She told me she would be contacting the Shipping Department. I told her this was a waste of my time as the item was not intended to be shipped. She then told me to call Customer Service.

October 23rd - I then called Customer Service and spoke to Representative 267 - Efren. Efren also told me he will be notifying the shipping department and I would be receiving an email within a few days

11/1/2013 - I called Customer Service and spoke with Representative 13 Jayann. He told me that the note to the Shipping Department had been made, and I should be contacted via email.

Sent message from website on 11/10/2013 approximately 6:35 pm

I PDF files of the transcript that I kept, as well as my notes to myself which I emailed to myself to record the dates of the contacts, and I will be glad to submit them to you. My identity with zBiddy is my email address, [protected]@aol.com

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4:25 pm EST
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

zbiddy is the worst, dont register!!! not only will they charge you for things you dont want they wont refund your money.

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4:52 pm EST
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Zbiddy.com Fake auctions

See for yourself and make your own conclusions from my chat with a live agent from Zbiddy.com:

[Laura]
Thank you for contacting our Customer Support.

My name is Laura. how may I help you today?

[Visitor] Hi
[Visitor] I was looking into your website
[Visitor] is it possible to bid from Canada?
[Visitor] I mean, do you guys work with Canadian customers?
[Laura] Sure Visitor, we are working with Canadian customers.
[Visitor] ahh, because I was trying to register but it only gave me the option of entering a US state
[Visitor] what's the difference between your rookie website and the zbiddy.com?
[Laura] The rookie is for beginners.
[Laura] Zbiddy is for the regular customers.
[Visitor] really?
[Laura] Correct Visitor.
[Visitor] I've seen an Iphone 5 there and there is none in the Zbiddy.com website
[Visitor] that's what I am interested in
[Visitor] what do I do then?
[Laura]
we keep updating the site in a daily basis, unfortunately I do not have that exact information at this time, I recommend you to keep checking the site in order to see which items we have

[Visitor] so, but what do I have to do in order to "win" the Iphone 5
[Laura]
Have you ever participated in a penny auction before?

A penny auction is not like a traditional auction. Everyone will first need to purchase bids in order to participate. Bids are credits here, and the value of each bid is usually around $.60.

Each time you bid it will increase the price of the auction by one penny, and each time a new bid is placed within the last 15 seconds of the auction, it will take the clock back up to 15 seconds.

This gives everyone an opportunity to place another bid, just like a traditional auction, going once, going twice, sold! It's very simple, you goal is to be the final bidder when the clock hits zero!

[Visitor] do I have to register on the rookie website or the biddy.com?
[Visitor] yeah, I kinda know that part
[Laura] You need to go to Zbiddy.com
[Visitor] so, I am lost. What the users that are bidding on the Iphone on the Rookie website did to be able to do that?
[Visitor] because you said that I have to go to biddy.com
[Visitor] and there's no Iphone there
[Laura] You wont find Iphones at Rookie website
[Visitor] when I go to the rookie webiste it gives me some free bids
[Laura] Those items are the one that we have at Zbiddy.com
[Visitor] just to bid on limited staff
[Visitor] and it states that the rest of the products that are being auctioned are just for biddy.com customers
[Visitor] and there is no iphone in the biddy.com website
[Visitor] is this rookie website fake then?
[Visitor] http://rookie.zbiddy.com/?welcome
[Visitor] I see an iphone being auctioned right now there
The operator has ended the chat. Thanks for contacting us.

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sharon kate
IN
Feb 12, 2013 3:33 am EST
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Great website and a good support team.

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bowdy777
Birch Run, US
Feb 06, 2013 6:50 pm EST

Yes i agree, they are out to rip u off make u beleive that u can get high priced items at a very low cost. But they dont tell u, that swhen the clock hits zero when u continue to hit your bid to clock in when on the last second they reset the clock by 15 seconds, over and over again so u run out of bids and have to purchase more, by then someone else has gotten the item u were bidding on.. For beginners, its very unfair, because even though u read the rules of the "GAME" it hard to understand until u have gone threw it the first time, therefore you loose 60.00 first time around, and yes the begginers bidding site is a rip off i was the last bidder and the only bidder, on the item i chose, and i never got the item.. They totoally confuse u... I didnt give them a 2nd chance to rip me off. This world is full of liar's.. But we should not only blog about them on sites like this but report them to the online scam officials there's a web site SCAM VICTUM'S UNITED. I just made a complaint about the national magazine exchange Please, we must all do our part and quit excepting these thieves taking our money

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6:43 pm EST
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Zbiddy.com Unauthorized Transaction for $119

I just visited the site www.Zbiddy.com . For my curiosity I thought of registering the new account . I entered my address and Credit Card details. When i logged out I found an Unauthorized Transaction for $119 happened without my permission . I have reported to my bank also . This Site is totally fraud.

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lorigranito
US
Nov 05, 2013 5:30 am EST

They are a scam. I signed up and entered my credit card thinking it was like ebay. before you knew it my card was charge 99.00. I called my bank immediately the 99, 00 is pending I can not do anything until the money posts did anyone ever get their money back

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bellacullen
IN
Jan 25, 2013 4:57 pm EST
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Did you try to contact them immediately? Zbiddy is truly an honest company.

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hyde2083
Fort Lee, US
Jan 01, 2013 1:57 pm EST
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I did too. I didn't recognised they charged $119 I thought it's register the new account
AMAZON and ebay account, they saved my credit card, so I thought it is for future purchase.
I talked them about a refund it, but they just explained how it is good deal. they didn't answered it
so I will claim it to my bank.

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dolldoll144
US
Dec 29, 2012 4:13 pm EST
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Signup is totally free on Zbiddy and they never ask for credit card for registration. Seems like you got a problem with Zbiddy.

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9:53 pm EST
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Zbiddy.com Failure to send won product

I bid on a Dyson vacuum cleaner and got the message "You are high bidder".
Zbiddy.com charged my Debit card for the price of $18.99 that I won the bid with, but NEVER SENT ME THE VACUUM CLEANER! It is unethical and I want a full refund from ZBiddy. I got into an online chat with them, and they just walked out on me without resolving the problem. The company is not holding up their end of a competitive auction by not giving their customers the items they successfully bid on - while taking the money from the customer. It is FRAUD!

Michael D. Woody
[protected]@comcast.net

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Florence Nightingale
San Jose, US
Apr 15, 2013 3:05 am EDT
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I won several auctions on Zbiddy and had been the highest bidder. I got my item shipped after paying shipping and handling charges. You should get in touch with their customer support team at [protected]

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johnmayer
US
Apr 14, 2013 3:31 pm EDT

Myself has won several auctions here. Zbiddy is a genuine penny auction site.

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bellaollens
US
Apr 08, 2013 3:10 pm EDT
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I think their support people can help you. They are nice.

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shannontravasso
US
Apr 08, 2013 1:47 pm EDT
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I never faced such situation. Check with zbiddy one more time.

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shannontravasso
US
Apr 08, 2013 1:36 pm EDT
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.i never faced such problems.I agree with you.The things i won were always shipped to me in time. Zbiddy never indulge in such malpractices.

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terrymccloud
US
Apr 04, 2013 1:04 pm EDT
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zbiddy has shipped all the products which I won. you should contact their customer support.

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ralphray
US
Mar 22, 2013 4:30 pm EDT
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Zbiddy is not fraudulent.And bid packages are non refundable

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bufordgem
IN
Jan 29, 2013 1:44 am EST
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I won an auction and got the product shipped within 3 days. Thanks Zbiddy.

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3:50 am EDT

Zbiddy.com I was billed $99.00 and I didn't even buy anything

Please cancel my membership at Zbiddy.com effective immediately! I was billed $99.00 and I didn't even buy anything! This site is a scam and I got to it through greatgifts.com, wal-mart, which is a BIG scam. Their site is not even active. Perhaps that is why this happened. Again, I thought tzbiddy was a free site. My Mother is very sick in the hospital and I can't afford this charge! Please delete this charge immediately or I will have to call the Better Business Bureau and other site and report this fraudulent charge. Thank you.

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jeremy89
IN
Feb 27, 2013 2:51 am EST
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penny auction sites are non refundable. weirdYou should contact their technical team. They have a good support team. Here is the support no. 1.888.406.6509

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cliveswift
IN
Nov 10, 2012 4:15 am EST
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Did you try to contact them next day? Zbiddy is truly an honest company.

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Check1st
Pittsburgh, US
Oct 28, 2012 2:14 pm EDT

I signed up earlier today, Sun., Oct. 28, 2012. I also provided credit info, not sure if they have already billed my account. I will contact my credit union and attempt to stop payment if its there. I did not buy anything, but now have concerns that after reading various online complaints, I'm starting to fell sick. I clicked on the site which was sent to me through a PCH email, Publishers Clearing House. I have already deleted every PCH email except this one and will never respond to another offer, ever. Good job PCH. I trusted you to screen offers prior to sending them to me.

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6:35 pm EDT

Zbiddy.com Wasted hard earned money

I received an email from someone stating the product were so cheap to bid on because its a new site, and not many people know about it. You have to buy a certain amount of bids. Once any item gets down to 12 seconds, so many people (or generated people?)start bidding, no one ever wins. Or at least I never saw anyone win anything other than more bids. I spent over $85 on bids. In 2 1/2 hour and couldn't win anything. Wasted hard earned money.

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jeremy89
IN
Feb 27, 2013 2:53 am EST
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zbiddy is a great penny auction sites. It gives everyone equal chance to win.

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sueBirtwistle
IN
Nov 10, 2012 5:54 am EST
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Nice site. Love to bid.

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cliveswift
IN
Nov 10, 2012 4:30 am EST
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Well, I believe their customer support number is [protected]. They have a good team. I am sure they will help.

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cliveswift
IN
Nov 10, 2012 4:18 am EST
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Zbiddy is a nice and a great site. Always help their users.

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rockyrobinson111
IN
Oct 25, 2012 4:43 pm EDT
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All other penny auction websites don't compare, I love ZBIDDY.com!

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rockyrobinson111
IN
Oct 25, 2012 4:41 pm EDT
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I've had some decent results with ZBIDDY penny auciton website

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rockyrobinson111
IN
Oct 25, 2012 4:39 pm EDT
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Zbiddy.com website is pretty easy to use

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John S. Roberts
Wokingham, GB
Apr 30, 2012 8:20 am EDT
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You'll have to purchase bid in advance to place your bid on any auction on ANY penny auction site. Zbiddy is not new or not doing any cheating with their members.

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John S. Roberts
Wokingham, GB
Apr 30, 2012 8:11 am EDT
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Zbiddy is a penny auction site and you have to purchase bid package to place bids on the auction. They never ask for credit card while registering. If you have any doubt or issue then contact their customer support at [protected]

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Reviewscams
Kempston, GB
Apr 30, 2012 1:32 am EDT
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Zbiddy is a penny auction site and you have to purchase bid package to place bids on the auction. If you have any doubt or issue then contact their customer support at [protected]

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3:10 am EDT

Zbiddy.com This site was probably started by somebody with the last name Madoff

I bought some bids in the beginning and won some small five dollar gift cards but when i got into a little more you can never win anything of real value. I always have connectivity problems then they say I have no bids when i have several hundred. It is just a joke this site was probably started by somebody with the last name Madoff.

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sueBirtwistle
IN
Nov 10, 2012 5:58 am EST
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Zbiddy is a nice site.

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sueBirtwistle
IN
Nov 10, 2012 5:54 am EST
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Probably, but I love the site.

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rockyrobinson111
IN
Oct 25, 2012 4:40 pm EDT
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Zbiddy is a Great penny auction website - I love it!

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John S. Roberts
Wokingham, GB
Apr 30, 2012 8:18 am EDT
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From where did you find this info? Zbiddy seems to be a legitimate site having a good Alexa rank.

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Reviewscams
Kempston, GB
Apr 30, 2012 1:44 am EDT
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You should contact their customer support at [protected] Monday thru Saturday from 8am to 12am EST. They have good customer support team. I'm sure they'll help.

officialzbiddy
officialzbiddy
Montvale, US
Apr 16, 2012 6:55 pm EDT
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ZBiddy is proud to operate a Customer Service Desk that can be reached at [protected] Monday thru Saturday from 8am to 12am EST. One of our friendly agents is in place to assist you with any concerns that you have.

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HurleyCue
Woburn, US
Apr 06, 2012 8:49 am EDT

Response Marketing Group and 7984391 Canada Inc (DBA Tungsten Revenue Consultants)
Owner: Daryll Hicks
http://ca.linkedin.com/pub/dir/Darryl/Hicks (to see his picture)
Maybe he would be willing to help since he pretty much runs Zbiddy...

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8:02 am EDT
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Zbiddy.com They won't refund my money

Do not open anything from this site! They charged my credit card $99 just for looking! They will not return any of your money. I don't know how they can keep taking money with out authorization? Stay away from here! I have aBBB complaint in, so far ...nothing!

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archemedes74
Saraland, US
Nov 23, 2013 10:40 am EST
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Complaining to the BBB is a 100% waste of time, they can't do anything but give a bad rating. Contact law enforcement as it is fraud (they charged me $84 when I clicked on an item that said trial and a penny, and I backed out when the amount showed, and never hit authorize, yet they still charged it)

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eleventy70
Los Angeles, US
Jan 11, 2013 10:36 pm EST

How long should it take to get the refund to show up? I called yesterday and after declining all offers, they told me I would get my money back.
I haven't received anything back-
Usually these things are very quick.

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BlckFridayVictim
Westborough, US
Nov 24, 2012 3:47 am EST
Verified customer This complaint was posted by a verified customer. Learn more

What a shame that you have to threat to sue them and inform them of your bank credit protection program to get your refund back. I did just this last night: politely requested the refund, declined all the offers, reminded them of malpractice and it was my courtesy to ask for refund instead of using other approaches. After spending 28 minutes on the phone, I called my bank and verified that the $99 charge had been reversed, which took me another 16 minutes. Misato, how much did you get paid from the fraudulent money? I'm glad you left.

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Kathy Hen
San Jose, US
Sep 03, 2012 4:54 pm EDT
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I just checked their site and it if mentioned Packages are not refundable on their terms and condition page. I urge you to read the terms and condition before you jump in.

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misato
CO
May 15, 2012 12:13 pm EDT

@wifi8827 Its true! if you want your money back, do the following, first try to call at 9 pm or 10 pm EST. that way your call will be answered in the callcenter that is located in colombia, once you`ve done that request your money, DO NOT GET ANGRY, just very politely request your money say that you are not happy, that you will complain with the BBB, also that you have your bank in the line, if the person offers you a Gift Card dont accept it, then they will try to offer you a 50% plus the GC, DONT accept it, then they will offer you a 75%, after that if they wont agree to a full refund, say and do this "ok I will call my bank and have them dispute this" and then hung up the phone, they will have to call you back and then they will give you a full refund. how do I know this, well cuz I worked there.

officialzbiddy
officialzbiddy
Montvale, US
Mar 27, 2012 1:58 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

As with other penny auction websites, to place bids and win products on Zbiddy, you must first register and purchase a bid package. The requirement to purchase bids is explicitly stated on the website and in the terms and conditions. If you were unaware that you were purchasing bids when entering your credit card information and selecting a package level, a ZBiddy Customer Service agent is in place to assist you with your concerns and can be reached at [protected] Monday thru Saturday from 8am to 12am EST.

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wifi8827
US
Mar 17, 2012 9:53 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

"Do not open anything from this site! They charged my credit card $99 just for looking!"

for them to have access to your credit card, that means YOU had to have entered it at some point.

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12:08 pm EDT

Zbiddy.com ZBIDDY should be put out of business

I received an e-mail detailing how much money people saved on purchases through their auction. How they received my e-mail address is in question. I stupidly provided my charge card number and was immediately charged. I tried to cancel the transacion by trying to use their chat without success. I tried to forward them an e-mail to customer support with no response. There were no up front instructions that for every bid 60 cents is charged against the $60.00 to begin the bidding process. After 100 bids, I maxed out without winning anything. Unlike E-bay, that you first bid at no cost and if you win pay for the item. Who in their right mind would pay to bid. It's not a cost savings but a scam. It was $60 dollars thrown away. ZBIDDY should be put out of business.

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MichaelfromSalisbury
Salisbury, US
Jun 03, 2016 8:36 am EDT

More of a comment, than complaint:
I too was hood-winked into a product. Before I knew it, I was billed $79 bucks. Okay, stupid me, right? So I played their game, won a burger king card and never got it. I did get some e books just fine and downloaded those. Woopiedoo. Then I complained about something to their customer service and she was a delight and went the extra mile to make good; well, I never received my 100 bucks in gas certificates. So much for the "delight"...another b-ser.

Bottom line is this: if you think you want something for nothing, um, get a brain. Be careful buying from a company outside the US...at least here, the US still has some semblance of integrity...um...some...Remember: when in doubt...

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beware_of_zbiddy
any, US
Mar 18, 2013 11:13 pm EDT

EBAY RESPONSES BACK, GIVES REFUND WITH NO- NO- NO PROBLEMS." EBAY IS THE BEST BIDDING PLACE!

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beware_of_zbiddy
any, US
Mar 18, 2013 11:11 pm EDT

yeah I bid ONLY on EBAY ...EBAY is a BETTER bid. EBAY is SAFE and SECURE and DOESNT CHEAT OR MISLEAD PEOPLE. MOST OF ALL THEY ACTUALLY REPOND BACK & GIVE REFUNDS WITH PROBLEM. ZBIDDY IS A FRAUD. ZBIDDY STEALS MONEY.. !

officialzbiddy
officialzbiddy
Montvale, US
Mar 27, 2012 1:46 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

To place bids and win products on Zbiddy, you must first register and purchase a bid package. This process is standard across the penny auction industry and is not exclusive to Zbiddy. If you have questions about the registration process, or if you were unaware that you were being charged at the time of your purchase, please contact our Customer Service department at [protected]. Our friendly agents are standing by to take your call and help resolve your issue. The Customer Service Desk hours are Monday through Saturday from 8am to 12am EST.

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7:54 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Zbiddy.com Charged for package

I registered for Zbiddy Online Auctions to look around at the auction site and products. What I didn't realize is that right after you enter your name and email to register, another pop-up asks for your credit card information. I thought this was part of the registration process and my credit card would only be charged if I bid on an auction. However that's not the case, they charged my credit card for $99.00 package.

I tried to resolve this by calling their customer service department, however they said I authorized the package purchase even if I didn't realize it and than ALL PURCHASES ARE NON-REFUNDABLE. That is what I want all users to take away from this post... ALL PURCHASES ARE NON-REFUNDABLE.

The customer service department offered a $100.00 gas card that would require me to mail in all my gas receipts to get reimbursed. I declined and I am pursuing an formal investigation through my Discover account.

Buyer beware.

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christopherjacob
US
May 04, 2013 3:15 am EDT

"zbiddy is a penny auction, which means you pay each time you bid, and the last bidder gets the item. The opportunity to win products at a discount is very real; in most cases, the winning bidder pays a fraction of the item's retail cost. You just have to be smart about when and how you bid since each bid has monetary value.
The complaints most people have is that they didn't know they were being charged when they signed up and bought bids. If you check out zbiddy's website, it's obvious that you have to buy a bid package before you can bid on any items, so it's really the complaints are illegitimate - not zbiddy. "

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alfredmarshalll
IN
Feb 28, 2013 1:00 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

They never charge without confirmation, you are only charged for buying bid packages and registration is free on the site.

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Alvin don
IN
Feb 28, 2013 11:54 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Zbiddy never charges without confirmation.you might have hit the button for bid packages.

samanthalawrence
samanthalawrence
IN
Oct 25, 2012 10:55 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Won some amazing aucitons at Zbiddy.com, hands down my best site so far

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joedias
IN
Oct 24, 2012 10:44 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

It is common among all penny auction sites that the bid packages are non refundable.

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hansiedave
IN
Oct 20, 2012 3:13 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Nice to see Zbiddy.com, a legit penny auction website vs all those scam penny auction websites.

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Kathy Hen
San Jose, US
Sep 03, 2012 4:43 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I don't know much about other penny auction sites but myself have won several auctions at Zbiddy.com and it is a genuine penny auction site.

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Reviewscams1
GB
Jun 01, 2012 12:08 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I purchased several bid packages on zbiddy but never got any unauthorized charge in my account. I trust zbiddy.

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John S. Roberts
Wokingham, GB
Apr 30, 2012 8:30 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I am kinda confused. How can zbiddy charge you during registration when you never give any CC info to them? They never ask for credit card while registering.

officialzbiddy
officialzbiddy
Montvale, US
Mar 27, 2012 2:14 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

ZBiddy is proud to operate a Customer Service Desk that can be reached at [protected] Monday thru Saturday from 8am to 12am EST. One of our friendly agents is in place to assist you with any concerns that you have.

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10:54 am EST

Zbiddy.com I was immediately charged $99 upon entering my credit card information

I never got to chose which bid package I wanted, I was immediately charged $99 upon entering my credit card information. I called the customer service dept. immediately. First I was told I would get a $49 refund (which was all "Steven" was authorized to do). I demanded his supervisor. " Mark Gomez" then said he could refund me $74.25. I said there was an error/and or flaw with your website. I never got to chose anything...you people just charged my credit card $99. I never picked anything, . I asked that a copy of this "recorded" phone call be e-mailed to me, as I am in customer service, and know for a fact...that it can be done. He refused. I will be contacting the Florida Attorney general, the BBB, any and all website's related to this fraud..and USAA...my credit card company. This isn't right.

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halfwit
Milano, US
Feb 27, 2014 10:48 pm EST

They did the same to me and I am fighting to get it back. Called a "losing battle"

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halfwit
Milano, US
Feb 23, 2014 6:43 pm EST

Same thing happened to me!
I am so angry. I just emailed them and told them to block me from Z-biddy- this is total BS

Why is someone doing something about this site?

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llewxam
Tampa, US
Dec 24, 2013 7:16 pm EST

these people are simply crooks with high technology backing them up, along with slick terms and conditions that one would need to read inorder to see their underhanded scheme to commit fraud ... i guess its always easier to steal for a living than to work a business honestly. Don't worry people, what goes around, comes around... they will get theirs eventually in the end...i promise.

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queenb4801
JAcksonville, US
Jul 06, 2013 2:24 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I tried calling the customer service they provide it keeps coming up as number disconnected so does anyone have a different number for them.

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Glez.
US
Feb 10, 2013 4:06 pm EST

Same happened to me. I just wanted to register to checked it up. But as the other people they charge me $119--. Called them but they told me they couldn't give me my money back instead they gave me a $500-- in shopping coupons. So I was very mad but for some reason they are doing that. So my best advice if you want just to view this website be aware that you will be charge an amount that they want just to see the auctions. Too bad!

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cynthiaa
Houston, US
Nov 20, 2012 10:13 am EST

i was charged 99 too, and they insist it's non refundable !

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Eileen Kern
New Castle, US
Nov 17, 2012 9:36 am EST

This SUCKS

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CC06
Durham, US
Nov 16, 2012 10:34 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I wish I would have checked out this site before I registered on Zbiddy. I was just taken for 99.00 as well. When they asked for a credit card # I thought it would be like ebay I would only be charged if I won the bid. I was never asked if I wanted to buy tokens for a bid, it simply stated free registration. Who pays 99.00 and get nothing in return. So if there are a 100 bids on a kindle fire they basically get over 10, 000.00 for that one kindle and no one is guaranteed to win because the time keeps resetting..That is BS## This should be illegal. I am contacting my news channel troubleshooter hotline to report this company. Everyone should know about their fraudulent practices.

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jojojuly81
Newport, US
Nov 12, 2012 8:06 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

sight is a ripoff charged me 99.00 right away .
no e-mails and no refund showing up !
stay away from this sight!

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hopkinstuber
IN
Oct 25, 2012 6:38 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Every penny auction site works that way. Zbiddy.com is a legit site and the registration on the website is free. To purchase your bids, you will be required to pay $0.60 per bid and the bids come in packs of all sizes. Every bid placed on the auction will add couple of seconds to the timer. It is advisable to read the website's terms and conditions thoroughly prior to choosing to participate.

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9:05 pm EST
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Warning, did not sign up with them. They are misleading in their advertising. I signed up and was not told would be charging $99 to my credit card. Within two minutes I had them on the telephone requesting my charge be reversed. They gave me the run-a-round for 10 minutes. Refusing to refund my money. I checked the BBB and this has happened to many people...

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4:16 am EST
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This company said to buy their bids, I spend $100.00 on bids, however, while I was bidding on a gold bar they stopped my bidding and said I should pay the fixed price. The bid was $22.00 and the fixed price was $79.00. I guess I spent too many of my bids and they shut me down. You have to pay to bid and you have to pay the final bid price. They they decide...

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Overview of Zbiddy.com complaint handling

Zbiddy.com reviews first appeared on Complaints Board on Aug 2, 2009. The latest review unauthorized $100 charge was posted on Jun 1, 2018. The latest complaint no prize and bank charges was resolved on Oct 14, 2014. Zbiddy.com has an average consumer rating of 3 stars from 32 reviews. Zbiddy.com has resolved 12 complaints.
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  1. Zbiddy.com Contacts

  2. Zbiddy.com phone numbers
    +1 (877) 924-3390
    +1 (877) 924-3390
    Click up if you have successfully reached Zbiddy.com by calling +1 (877) 924-3390 phone number 0 0 users reported that they have successfully reached Zbiddy.com by calling +1 (877) 924-3390 phone number Click down if you have unsuccessfully reached Zbiddy.com by calling +1 (877) 924-3390 phone number 0 0 users reported that they have UNsuccessfully reached Zbiddy.com by calling +1 (877) 924-3390 phone number
  3. Zbiddy.com emails
  4. Zbiddy.com address
    434 S. Military Trail, Deerfield Beach, Florida, FL33442, United States
  5. Zbiddy.com social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024

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