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Towne Park Customer Service Phone, Email, Contacts

Towne Park
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Towne Park Complaints 2

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Towne Park On July 11th, we were in the process of checking out of a hotel

On July 11th, we were in the process of checking out of a hotel. As the valet brought our car, we noticed that the passenger side window was down. This normally wouldn't have been a problem, but that morning there had been heavy rainfall in the area. When we opened the door, we immediately saw that the car floor was covered in water. The entire passenger seat was soaked, and there were water stains on the door itself. The hotel staff were quick to respond and provided towels to dry off the vehicle. They were apologetic and started the process of reporting the situation so that we could submit a claim to the insurance company for the damages.

However, the issue lies with the insurance company. They sent us a document stating that it would take approximately 3 business days to investigate the claim. It has been almost a month now, and we still haven't received a response from them. We had to pay for the repairs out of our own pocket, and despite continuously requesting a call back or a resolution, we have not received either. The lack of responsiveness, their cavalier attitude towards our needs, and the delay in processing our claim is completely unacceptable.

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Towne Park Date - June 16, 2022 This company is a scam

Date - June 16, 2022 This company is a scam. I recently stayed at the undisclosed hotel in Washington DC. I used the Towne Park Valet service and the next day when I went to pick up my Honda Van, I noticed a significant dent in the back of the vehicle. It appeared to be caused by improper parking or backing up. I immediately took photos and reported the incident before leaving the premises. I submitted an incident report along with a witness statement. Later that day, the manager Mazin *** completed a claim report acknowledging that the dent occurred while the vehicle was under their valet service. He gave me a copy of the report and assured me that he would forward it to the claims department. However, a few days later, I received an email from the claims department stating that they are not liable and that there is insufficient evidence to prove that the damage was caused by their valet driver. It is evident that the manager Mazin *** submitted a false report instead of the incident report that he signed and provided to me. I strongly advise caution when dealing with Towne Park Valet Services. This company operates unethically, and its employees exemplify the overall corrupt and deceitful culture.

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Is Towne Park Legit?

Towne Park earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Towne Park to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Towne Park is known for their high standards and safety. If you're thinking about dealing with Towne Park, it's wise to check how they handle complaints.

We found clear and detailed contact information for Towne Park. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Townepark.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Townepark.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Townepark.com you are considering visiting, which is associated with Towne Park, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

According to our analysis, Towne Park appears to be offering travel services on their website. While many travel companies are legitimate, it's important to be cautious and do your research before booking a trip to ensure that you are getting a good deal and not falling victim to a scam.

Several mixed reviews for Towne Park have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.

However ComplaintsBoard has detected that:

  • Townepark.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The townepark.com may offer a niche product or service that is only of interest to a smaller audience.
  • Towne Park protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

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About Towne Park

Towne Park is a leading provider of parking management and hospitality services, catering to businesses across various industries. With a strong focus on customer satisfaction, Towne Park offers a range of solutions including valet parking, self-parking management, and concierge services. Their team of highly trained professionals ensures seamless parking operations, enhancing the overall guest experience. Whether it's a hotel, healthcare facility, or commercial property, Towne Park's expertise in parking and hospitality management makes them a reliable partner for businesses seeking efficient and customer-centric solutions. Visit their website, townepark.com, to learn more about their services and how they can help optimize your parking operations.

Overview of Towne Park complaint handling

Towne Park reviews first appeared on Complaints Board on Oct 18, 2023. The latest review On July 11th, we were in the process of checking out of a hotel was posted on Oct 20, 2023. Towne Park has an average consumer rating of 1 stars from 2 reviews. Towne Park has resolved 0 complaints.
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  1. Towne Park Contacts

  2. Towne Park phone numbers
    +1 (800) 291-6111
    +1 (800) 291-6111
    Click up if you have successfully reached Towne Park by calling +1 (800) 291-6111 phone number 0 0 users reported that they have successfully reached Towne Park by calling +1 (800) 291-6111 phone number Click down if you have unsuccessfully reached Towne Park by calling +1 (800) 291-6111 phone number 1 1 users reported that they have UNsuccessfully reached Towne Park by calling +1 (800) 291-6111 phone number
    +1 (410) 295-8058
    +1 (410) 295-8058
    Click up if you have successfully reached Towne Park by calling +1 (410) 295-8058 phone number 0 0 users reported that they have successfully reached Towne Park by calling +1 (410) 295-8058 phone number Click down if you have unsuccessfully reached Towne Park by calling +1 (410) 295-8058 phone number 0 0 users reported that they have UNsuccessfully reached Towne Park by calling +1 (410) 295-8058 phone number
    Senior Director Corporate Communications
  3. Towne Park emails
  4. Towne Park address
    One Park Pl Ste 200, Annapolis, Maryland, 21401-3581, United States
  5. Towne Park social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024

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