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Vacation club benefits are basically worthless -I got scammed in Las Vegas through STS travel - Sea to Ski of Colorado - which are front companies -basically LLC's that change their names. constantly. Tradewinds Vacations is in Alabama -STS is in Colorado but they do their presentations in Las Vegas. Promises of refund are bogus and they never return your calls -sales agreement forms has 28 items that have to be initialed and basically lock you in so credit card companies will not help you in a dispute.STS travel -Sea to Ski of Colorado - the owners name is Stephen Wunder.
The complaint has been investigated and resolved to the customer’s satisfaction.
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Hello all,
I have the same experience and have an ongoing email thread back to the company. The agent said I should read my contract, so I did. Their contract clearly states that "I understand that I will be sent a notice at least 30 days prior to the payment date...". I was never sent a notice of a bill or payment, therefore the past dues claim is void. Don't pay them anything. Their service was terrible, I never received a rebate, and I could get better deals by NOT using them. They should be happy with the membership fee originally paid as well as the couple of dues I actually paid.
Back in 2012 my late husband and I joined this "travel club, " but soon found out the website was so bad, it looked like a 3rd grader made it, and we could get better deals by going online ourselves. We never used the service, and had not thought of them in years! Then early this year I received a letter of "overdue final notice" of dues owed from [protected] in the amount of $1, 620! We have NEVER heard from them and NEVER received a bill in the mail, by email, or by phone. I called and told them I never used the service, and most importantly, I have NEVER received a bill from them. She lied and said they had sent bills. Then she added on more for the membership of 2021 from February, and told me I couldn't cancel the membership until I paid the amount owed.
I started researching them online and found MANY, MANY people who had the very same experience - never heard from them in years, and got a final overdue notice. One person commented that the company is run by Christy Spensberger, William Bailey, and Adrian Miller who all have fraud judgments against them for running fake travel clubs.
I have filed complaints to the Federal Trade Commission (https://reportfraud.ftc.gov/) my state Attorney General, and the U.S. Postal Inspection Service (uspis.gov) Do not pay this company anything. They are frauds. If everyone will file online complaints, we'll get this stopped. It doesn't take long to file these complaints online - just fill out the forms and copy and paste your written experience with them.
I have a memebership application that the top portion was completed by someone other than myself. (Tradewinds sent me this form. They used pages from the original membership application, but completed a different 1st page). There is no financial institution or credit card info on the 1st page. We contacted one of the sales persons at the presentation meeting within 48 hours. He did not run the credit card info, so we did not have a contract with Tradewinds. Just this week, we received a letter stating that attempts had been made to collect our yearly dues. We did recieve mail for approximately 3 years and I responded stating I did not complete the contract because no funds were transferred from me to their company.
I am sending a
"Cease and desist" letter. If anyone wants to comment, please do. I assume the letter needs to be certified.
I feel sorry for those who paid. Without one minute of research, but 75 years of life experience, I can say there are many. How this company can continue to exist is at least political. Someone has their back.
Scammed56: How did you resolve this?
I am experiencing the same problem as those listed above. We went to a presentation in Las Vegas in 2011. Their "pitch" was that by joining we would save thousands on future vacations. We found after joining and paying $1500 that we could get the same prices on our own. I called to cancel and had problems with the sales company. I told them I didn't want to use their club, and wanted a refund. I didn't get any money back, but I assumed our membership was canceled. I never used their service and didn't think about again until yesterday, when I got an "audit" letter saying we owned due for the past 11 years! I called them to say we didn't owe anything since we canceled our membership. they said we didn't cancel and we signed a contract and owed the money. I said we weren't going to pay, and the person hung up on me. She is supposed to send me a copy of the signed contract so they can prove we owe the money. This is just another scam designed to take advantage of people especially seniors.
Many of us must have been at the same place in Las Vegas in 2011. I also thought my membership was cancelled after my husband passed 5 months later. I heard from them out of the blue a week ago. I’m willing to do something with others. I don’t know what to do, that is a long time past. Please advise.
They have been harassing us for approximately 3-4 years now with dues that we owe. We just ignore the mailings. I called the post office where their mailing address is, and long story short, they are pretty much fraudulent. Don't pay them a cent. They have sent us the contract from over 12 years ago that we cancelled 10 years ago. Itemized all of the payments that have accrued over the last decade. We have not heard from them in 10 years and all of a sudden we received a large bill stating we owe them all of this money. I call BS. They continue to say they will send their attorney after us. I say go ahead! Take us to court! Let's see how that will turn out for ya!
We are having the same problems. They are harassing us with text, emails, and phone calls. Now they are threatening us with getting the IRS involved.