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CB Travel Agencies and Tour Operators Travelation Scam! Credit card charged for non-existent tickets!
Travelation

Travelation review: Scam! Credit card charged for non-existent tickets! 11

W
Author of the review
6:16 pm EST
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The complaint has been investigated and resolved to the customer’s satisfaction.
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THIS COMPANY IS A SCAM! My mother purchased 3 tickets 3 months before Christmas. Her card was charged, but when they arrived at the airport, their tickets DID NOT EXIST. After much searching, the ticket agent eventually found a record of the purchase, but the tickets had been exchanged multiple times. End result -- they weren't allowed to fly and their trip was cancelled. Still waiting to see if the company resolves this issue. DO NOT BUY FROM THIS COMPANY!

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The complaint has been investigated and resolved to the customer’s satisfaction.

11 comments
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walterhainey
Brockton, US
Mar 31, 2010 4:38 pm EDT

I booked a flight round trip to orlando on march 9 and return on march 23 and on your web it was listed as n on stop as i requisted..air tran to orlando and US airways on the way back to boston mass. air tran was good b ut US airways chan ged our flight from 1944 to 1776 with one stop in Cnarotte. my wife and i left orlando at 5 pm and it took uo until 11:5 to get to Boston. was this yourmistake or US airways?

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walterhainey
Brockton, US
Mar 31, 2010 4:40 pm EDT

i think someone made a big mistake in listing 1944 as nnstop.

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walterhainey
Brockton, US
Mar 31, 2010 4:41 pm EDT

agree hat it was yr mistake.

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walterhainey
Brockton, US
Mar 31, 2010 4:43 pm EDT

u u uu

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walter hainey
Brockton, US
Apr 03, 2010 2:29 pm EDT

so what are you going t do about the istake. maybe a complant to the betterbusiness bureau is what is needed to clear up this mistake so it will not happen again. the n ext customer will not book a non stop flight that turns into a one stop that takes two hours longer than it should. my wife is handicapped in wheel chair which made it unbearable for her. signed walter hainey..

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walter hainey
Brockton, US
Apr 03, 2010 2:33 pm EDT

I think that you people owe walter and rit a hainey somehing besides a e are orry for the mistake i listed the flight a a nontop.

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walter hainey
Brockton, US
Apr 03, 2010 2:35 pm EDT

should BBB be informed ?

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walter hainey
Brockton, US
Apr 03, 2010 2:36 pm EDT

aything else

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walter hainey
Brockton, US
Apr 03, 2010 2:37 pm EDT

hw many commnts needed?

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walter hainey
Brockton, US
Apr 03, 2010 2:37 pm EDT

hh h h

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SomeWhereInSC
SomeWhere, US
Dec 06, 2011 2:11 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Wish I had read these complaints first! Booked a ticket, checked it over 12 hours later, then the flight was canceled but United still has a pending charge on my card! Will not be using Travelation or United!

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    4545 Murphy Canyon Rd, San Diego, California, 92123, United States
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