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I had an account with truworths. I missed a couple of my monthly payments and they took me to debt collectors. I paid the debt collectors all I owed truworths for 2 months. The problem is the debt collectors have not update my payments at the itc. I can not make any credit as the records shows as if I still owe them. Please help me by what to do.
The complaint has been investigated and resolved to the customer’s satisfaction.
I had a Truworths account in 1999. I settled it in +-2003. I never heard form Truworhts since then. I didnt need to because I never went back there to open an account again. Now this year 2011, I have been receiving harrassing phone calls and smses from MBD attorneys telling me about defaults I failed to pay, some smses saying I must pay R2362.47 immediately on my Truworths acc number [protected] to prevent legal action or call [protected].
I have called this number and asked to speak to the manager or supervisor and explained my frastrtions. I have even, of receipt of these calls from their call centre, eplained that I do not have an account with Truworths at all. Its been so long I dont even know where to get this proof of payment after so many years as I never expected that Truworths account will haunt me later in years.
The only valid proof I have is the TransUnion credit report that specifically shows that I had this account in 1999 and was settled. no outstanding amount on my name.
Please help. How can I get rid of MBD attorneys who dont want to leave me alone.
Last night I received another sms saying(FINAL NOTICE: FAILURE TO MAKE PAYMENT ON MY TRUWORTHS ACC WILL RESULT IN ATTORNEY COST AND LEGAL ACTION.
I am so tired of these harassment from MBD Inc. I dont know what to do anymore, or who to complain to. I am telling the honest Truth when I say I settled this account long time ago and was not even thinking of ever opening it again. Not that I dont like their clothes but I do not want to have many accounts anymore. I have outgrown that stage, please.
Kind regards,
Charlotte Mosebetsi Molapo
I dont even know how they came up with that total R2362.47
MBD now tells me that the last time I bought clothes at Truworths was in 2003 but i visited the shop to make payment of R100. How possible is this statement, honestly? Where was I in between the years? Unbelievable.
Please help me, I dont want to find myself having to pay for something I dont know.
I suspect there has been communication breakdown between MBD Inc. and Truworths regarding who owe Truworths or not. Or Truworths did not update my records> I just cant find an explanation to all this harassment.
Please help me.
hi Truworths I finish to pay ur account now do can u put me through the lawer I need to talk to them Couse at store they didn't give me a gull info about my account Couse I need to clear my name at Truworths nd I don't need that account again so tell the Truworths attorneys to contact me do an arrangement by mj mofokeng
[protected] of email me full info @ moeketsijohannes8@gmail.com
thank u
I am going through the same thing and I regret ever dealing with Truworths.