TUI’s earns a 4.5-star rating from 4 reviews, showing that the majority of holidaymakers are exceptionally satisfied with travel experiences.
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Mixed Reviews Reflecting Diverse Experiences
As I delve into the reviews of TUI UK, it's evident that opinions vary widely among customers. Some express disappointment in the level of customer service, citing unhelpful interactions that left them feeling undervalued. On the other hand, there are glowing reviews praising the friendly and knowledgeable staff who went above and beyond to ensure a seamless booking experience. It seems that the key to a satisfying experience with TUI UK lies in the individual encounters with their team. While some customers have encountered challenges, others have found the service to be exceptional. If you're considering booking with TUI UK, it may be worth keeping in mind the diverse range of experiences shared by customers.
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Pros
- Wide range of destinations
- All-inclusive holiday options
- Family-friendly travel packages
- Award-winning airline service
- Sustainable travel initiatives
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Cons
- Vulnerable to geopolitical events
- Seasonality affects revenue stability
- High operational costs
- Reliance on consumer discretionary spending
TUI Complaints 0
However, if you have something to share with the others, you can write a complaint
If you represent TUI, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
Is TUI Legit?
TUI earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
TUI has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Tui.co.uk has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Several positive reviews for TUI have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
About TUI
Here is a guide on how to file a complaint against TUI on ComplaintsBoard.com:
1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one to proceed.
2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title:
- Summarize the main issue with TUI in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about your experience with TUI. Mention key areas such as transactions, nature of the issue, steps taken to resolve it, personal impact, etc.
5. Attaching supporting documents:
- Remember to attach any relevant supporting documents but avoid including sensitive personal data.
6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.
8. Submission process:
- Submit your complaint by clicking the 'Submit' button.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Make sure to follow these steps carefully to effectively file a complaint against TUI on ComplaintsBoard.com.
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TUI Contacts
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TUI phone numbers0203 451 26880203 451 2688Click up if you have successfully reached TUI by calling 0203 451 2688 phone number 0 0 users reported that they have successfully reached TUI by calling 0203 451 2688 phone number Click down if you have unsuccessfully reached TUI by calling 0203 451 2688 phone number 0 0 users reported that they have UNsuccessfully reached TUI by calling 0203 451 2688 phone number
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TUI emailscruiseexcursions@tui.co.uk96%Confidence score: 96%
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TUI social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 16, 2024
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