Menu
For Business Write a review File a complaint
United Airlines

United Airlines review: Travel credit

L
Author of the review
11:33 am EST
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Regarding the following tickets:

Lisa Crescenzi ticket number 0167499985854 amount: $1247.23

Nicolas Crescenzi ticket number 0167499985856 amount: $1247.23

Jada Hernandez ticket number 0167499985885 amount: $1247.23

These tickets were booked in February 2020 through WOWFARE travel agency and were canceled by United Airlines due to the pandemic. The travel agent advised I could request an extension of the validity of the ticket until March 31, 2024. When I spoke with a United Airlines representative, he said I could have requested this extension if I called before December 31, 2023 - a policy of which I was unaware.

Given the unprecedented circumstances of the pandemic, I kindly request reconsideration of this policy. Had I been informed about the expiration date, I would have utilized the credits in December. Unfortunately, due to financial constraints imposed by the pandemic, I am only now in a position to consider travel.

I understand that if I had been aware of the expiration date and contacted your team by December 31st, I could have extended the credits until March 31st. As we are still within this window, I believe I am eligible to utilize these credits this month.

Losing this amount of money due to a technicality would be financially burdensome. Therefore, I appeal to your understanding and ask for an extension of the credit validity period. Your flexibility in this matter would be greatly appreciated.

Thank you for your attention to this request. I look forward to your favorable response.

Claimed loss: $3,741.69

Desired outcome: Please refund.

Confidential Information Hidden: This section contains confidential information visible to verified United Airlines representatives only. If you are affiliated with United Airlines, please claim your business to access these details.

0 comments
Add a comment
  1. United Airlines Contacts

  2. United Airlines phone numbers
    131 777
    131 777
    Click up if you have successfully reached United Airlines by calling 131 777 phone number 22 22 users reported that they have successfully reached United Airlines by calling 131 777 phone number Click down if you have unsuccessfully reached United Airlines by calling 131 777 phone number 14 14 users reported that they have UNsuccessfully reached United Airlines by calling 131 777 phone number
    22%
    Confidence score
    Australia
    800 04 415 492
    800 04 415 492
    Click up if you have successfully reached United Airlines by calling 800 04 415 492 phone number 24 24 users reported that they have successfully reached United Airlines by calling 800 04 415 492 phone number Click down if you have unsuccessfully reached United Airlines by calling 800 04 415 492 phone number 13 13 users reported that they have UNsuccessfully reached United Airlines by calling 800 04 415 492 phone number
    30%
    Confidence score
    UAE
    +1 (800) 900-5000
    +1 (800) 900-5000
    Click up if you have successfully reached United Airlines by calling +1 (800) 900-5000 phone number 0 0 users reported that they have successfully reached United Airlines by calling +1 (800) 900-5000 phone number Click down if you have unsuccessfully reached United Airlines by calling +1 (800) 900-5000 phone number 0 0 users reported that they have UNsuccessfully reached United Airlines by calling +1 (800) 900-5000 phone number
    Mexico
    800 162 323
    800 162 323
    Click up if you have successfully reached United Airlines by calling 800 162 323 phone number 0 0 users reported that they have successfully reached United Airlines by calling 800 162 323 phone number Click down if you have unsuccessfully reached United Airlines by calling 800 162 323 phone number 0 0 users reported that they have UNsuccessfully reached United Airlines by calling 800 162 323 phone number
    Brazil
    +1 (800) 864-8331
    +1 (800) 864-8331
    Click up if you have successfully reached United Airlines by calling +1 (800) 864-8331 phone number 0 0 users reported that they have successfully reached United Airlines by calling +1 (800) 864-8331 phone number Click down if you have unsuccessfully reached United Airlines by calling +1 (800) 864-8331 phone number 0 0 users reported that they have UNsuccessfully reached United Airlines by calling +1 (800) 864-8331 phone number
    USA and Canada
    +44 845 607 6760
    +44 845 607 6760
    Click up if you have successfully reached United Airlines by calling +44 845 607 6760 phone number 5 5 users reported that they have successfully reached United Airlines by calling +44 845 607 6760 phone number Click down if you have unsuccessfully reached United Airlines by calling +44 845 607 6760 phone number 1 1 users reported that they have UNsuccessfully reached United Airlines by calling +44 845 607 6760 phone number
    67%
    Confidence score
    United Kingdom
    +32 22 008 868
    +32 22 008 868
    Click up if you have successfully reached United Airlines by calling +32 22 008 868 phone number 0 0 users reported that they have successfully reached United Airlines by calling +32 22 008 868 phone number Click down if you have unsuccessfully reached United Airlines by calling +32 22 008 868 phone number 0 0 users reported that they have UNsuccessfully reached United Airlines by calling +32 22 008 868 phone number
    Belgium
    +45 70 126 233
    +45 70 126 233
    Click up if you have successfully reached United Airlines by calling +45 70 126 233 phone number 0 0 users reported that they have successfully reached United Airlines by calling +45 70 126 233 phone number Click down if you have unsuccessfully reached United Airlines by calling +45 70 126 233 phone number 0 0 users reported that they have UNsuccessfully reached United Airlines by calling +45 70 126 233 phone number
    Denmark
    +358 80 096 070
    +358 80 096 070
    Click up if you have successfully reached United Airlines by calling +358 80 096 070 phone number 0 0 users reported that they have successfully reached United Airlines by calling +358 80 096 070 phone number Click down if you have unsuccessfully reached United Airlines by calling +358 80 096 070 phone number 0 0 users reported that they have UNsuccessfully reached United Airlines by calling +358 80 096 070 phone number
    Finland
    +33 171 230 335
    +33 171 230 335
    Click up if you have successfully reached United Airlines by calling +33 171 230 335 phone number 0 0 users reported that they have successfully reached United Airlines by calling +33 171 230 335 phone number Click down if you have unsuccessfully reached United Airlines by calling +33 171 230 335 phone number 0 0 users reported that they have UNsuccessfully reached United Airlines by calling +33 171 230 335 phone number
    France
    +49 695 098 5051
    +49 695 098 5051
    Click up if you have successfully reached United Airlines by calling +49 695 098 5051 phone number 0 0 users reported that they have successfully reached United Airlines by calling +49 695 098 5051 phone number Click down if you have unsuccessfully reached United Airlines by calling +49 695 098 5051 phone number 0 0 users reported that they have UNsuccessfully reached United Airlines by calling +49 695 098 5051 phone number
    Germany
    +39 666 053 030
    +39 666 053 030
    Click up if you have successfully reached United Airlines by calling +39 666 053 030 phone number 0 0 users reported that they have successfully reached United Airlines by calling +39 666 053 030 phone number Click down if you have unsuccessfully reached United Airlines by calling +39 666 053 030 phone number 0 0 users reported that they have UNsuccessfully reached United Airlines by calling +39 666 053 030 phone number
    Italy
    +353 189 092 5252
    +353 189 092 5252
    Click up if you have successfully reached United Airlines by calling +353 189 092 5252 phone number 0 0 users reported that they have successfully reached United Airlines by calling +353 189 092 5252 phone number Click down if you have unsuccessfully reached United Airlines by calling +353 189 092 5252 phone number 0 0 users reported that they have UNsuccessfully reached United Airlines by calling +353 189 092 5252 phone number
    Ireland
    +31 203 469 381
    +31 203 469 381
    Click up if you have successfully reached United Airlines by calling +31 203 469 381 phone number 0 0 users reported that they have successfully reached United Airlines by calling +31 203 469 381 phone number Click down if you have unsuccessfully reached United Airlines by calling +31 203 469 381 phone number 0 0 users reported that they have UNsuccessfully reached United Airlines by calling +31 203 469 381 phone number
    Netherlands
    +47 81 003 630
    +47 81 003 630
    Click up if you have successfully reached United Airlines by calling +47 81 003 630 phone number 0 0 users reported that they have successfully reached United Airlines by calling +47 81 003 630 phone number Click down if you have unsuccessfully reached United Airlines by calling +47 81 003 630 phone number 0 0 users reported that they have UNsuccessfully reached United Airlines by calling +47 81 003 630 phone number
    Norway
    +351 214 159 102
    +351 214 159 102
    Click up if you have successfully reached United Airlines by calling +351 214 159 102 phone number 0 0 users reported that they have successfully reached United Airlines by calling +351 214 159 102 phone number Click down if you have unsuccessfully reached United Airlines by calling +351 214 159 102 phone number 0 0 users reported that they have UNsuccessfully reached United Airlines by calling +351 214 159 102 phone number
    Portugal
    +7 495 980 0882
    +7 495 980 0882
    Click up if you have successfully reached United Airlines by calling +7 495 980 0882 phone number 0 0 users reported that they have successfully reached United Airlines by calling +7 495 980 0882 phone number Click down if you have unsuccessfully reached United Airlines by calling +7 495 980 0882 phone number 0 0 users reported that they have UNsuccessfully reached United Airlines by calling +7 495 980 0882 phone number
    Russia
    +34 900 813 996
    +34 900 813 996
    Click up if you have successfully reached United Airlines by calling +34 900 813 996 phone number 0 0 users reported that they have successfully reached United Airlines by calling +34 900 813 996 phone number Click down if you have unsuccessfully reached United Airlines by calling +34 900 813 996 phone number 0 0 users reported that they have UNsuccessfully reached United Airlines by calling +34 900 813 996 phone number
    Spain
    +46 858 536 954
    +46 858 536 954
    Click up if you have successfully reached United Airlines by calling +46 858 536 954 phone number 0 0 users reported that they have successfully reached United Airlines by calling +46 858 536 954 phone number Click down if you have unsuccessfully reached United Airlines by calling +46 858 536 954 phone number 0 0 users reported that they have UNsuccessfully reached United Airlines by calling +46 858 536 954 phone number
    Sweden
    +41 224 177 280
    +41 224 177 280
    Click up if you have successfully reached United Airlines by calling +41 224 177 280 phone number 0 0 users reported that they have successfully reached United Airlines by calling +41 224 177 280 phone number Click down if you have unsuccessfully reached United Airlines by calling +41 224 177 280 phone number 0 0 users reported that they have UNsuccessfully reached United Airlines by calling +41 224 177 280 phone number
    Switzerland
    +90 212 334 2920
    +90 212 334 2920
    Click up if you have successfully reached United Airlines by calling +90 212 334 2920 phone number 0 0 users reported that they have successfully reached United Airlines by calling +90 212 334 2920 phone number Click down if you have unsuccessfully reached United Airlines by calling +90 212 334 2920 phone number 0 0 users reported that they have UNsuccessfully reached United Airlines by calling +90 212 334 2920 phone number
    Turkey
    +86 400 883 4288
    +86 400 883 4288
    Click up if you have successfully reached United Airlines by calling +86 400 883 4288 phone number 0 0 users reported that they have successfully reached United Airlines by calling +86 400 883 4288 phone number Click down if you have unsuccessfully reached United Airlines by calling +86 400 883 4288 phone number 0 0 users reported that they have UNsuccessfully reached United Airlines by calling +86 400 883 4288 phone number
    China
    +852 28 104 888
    +852 28 104 888
    Click up if you have successfully reached United Airlines by calling +852 28 104 888 phone number 0 0 users reported that they have successfully reached United Airlines by calling +852 28 104 888 phone number Click down if you have unsuccessfully reached United Airlines by calling +852 28 104 888 phone number 0 0 users reported that they have UNsuccessfully reached United Airlines by calling +852 28 104 888 phone number
    Hong Kong
    +81 367 325 011
    +81 367 325 011
    Click up if you have successfully reached United Airlines by calling +81 367 325 011 phone number 0 0 users reported that they have successfully reached United Airlines by calling +81 367 325 011 phone number Click down if you have unsuccessfully reached United Airlines by calling +81 367 325 011 phone number 0 0 users reported that they have UNsuccessfully reached United Airlines by calling +81 367 325 011 phone number
    Japan
    +65 68 733 533
    +65 68 733 533
    Click up if you have successfully reached United Airlines by calling +65 68 733 533 phone number 0 0 users reported that they have successfully reached United Airlines by calling +65 68 733 533 phone number Click down if you have unsuccessfully reached United Airlines by calling +65 68 733 533 phone number 0 0 users reported that they have UNsuccessfully reached United Airlines by calling +65 68 733 533 phone number
    Singapore
    +82 27 510 300
    +82 27 510 300
    Click up if you have successfully reached United Airlines by calling +82 27 510 300 phone number 0 0 users reported that they have successfully reached United Airlines by calling +82 27 510 300 phone number Click down if you have unsuccessfully reached United Airlines by calling +82 27 510 300 phone number 0 0 users reported that they have UNsuccessfully reached United Airlines by calling +82 27 510 300 phone number
    South Korea
    +27 114 631 147
    +27 114 631 147
    Click up if you have successfully reached United Airlines by calling +27 114 631 147 phone number 0 0 users reported that they have successfully reached United Airlines by calling +27 114 631 147 phone number Click down if you have unsuccessfully reached United Airlines by calling +27 114 631 147 phone number 0 0 users reported that they have UNsuccessfully reached United Airlines by calling +27 114 631 147 phone number
    South Africa
    +966 920 002 185
    +966 920 002 185
    Click up if you have successfully reached United Airlines by calling +966 920 002 185 phone number 0 0 users reported that they have successfully reached United Airlines by calling +966 920 002 185 phone number Click down if you have unsuccessfully reached United Airlines by calling +966 920 002 185 phone number 0 0 users reported that they have UNsuccessfully reached United Airlines by calling +966 920 002 185 phone number
    Saudi Arabia
    +91 124 431 5500
    +91 124 431 5500
    Click up if you have successfully reached United Airlines by calling +91 124 431 5500 phone number 0 0 users reported that they have successfully reached United Airlines by calling +91 124 431 5500 phone number Click down if you have unsuccessfully reached United Airlines by calling +91 124 431 5500 phone number 0 0 users reported that they have UNsuccessfully reached United Airlines by calling +91 124 431 5500 phone number
    India
    +54 115 198 1441
    +54 115 198 1441
    Click up if you have successfully reached United Airlines by calling +54 115 198 1441 phone number 0 0 users reported that they have successfully reached United Airlines by calling +54 115 198 1441 phone number Click down if you have unsuccessfully reached United Airlines by calling +54 115 198 1441 phone number 0 0 users reported that they have UNsuccessfully reached United Airlines by calling +54 115 198 1441 phone number
    Argentina
    More phone numbers
  3. United Airlines emails
  4. United Airlines address
    233 S. Wacker Drive, Chicago, Illinois, 60606, United States
  5. United Airlines social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024
  7. View all United Airlines contacts
United Airlines Category
United Airlines is ranked 2 among 221 companies in the Airlines and Air Travel category

Most discussed United Airlines complaints

Travelling with pets
1
(opinions to this review)