United Thread
Reviews and Complaints

I was trying to place an order on United Thread's website (unitedtps.com) and decided to log in using my Facebook account. However, I was surprised to see a message pop up saying that I already had an account with them. I was confused because I had never even visited their website before. It was quite frustrating because I couldn't get the new customer discount on shipping, which I was really looking forward to.

After some back and forth, I decided to log in with another email address. It was a bit of a hassle, but I was determined to get my hands on their products because I had heard great things about them. I must say, their prices are really reasonable and I was impressed with the quality of their products.

One thing I would like to suggest to United Thread is to carry more Isacord themed color kits. As a quilter, I know that many of us love these kits and it would be great to see more variety on their website. Additionally, it would be helpful if they could list the color and code number for the thread included in their kits. This would make it easier for us to know exactly what we're getting and avoid any confusion.

Overall, I had a good experience with United Thread and would definitely recommend them to others. Despite the initial hiccup with logging in, I was able to get my order in and was pleased with the quality of their products. I look forward to seeing more variety on their website in the future.

So, I got my order from United Thread and I was pretty excited to see what I got. But when I opened the box, I was missing three items! I was pretty bummed out about it, but I decided to call them up and let them know what happened. The girl on the phone was really nice and said she would look into it for me. I told her that I had taken a picture of the box and the items that were sent, and she said that was great and asked me to email it to her.

I sent the email and waited for a response. To my surprise, she got back to me in just 15 minutes! She said that they were going to mail out my missing items that day. I was really happy with the customer service I received from United Thread. They were really helpful and made sure that I got what I paid for.

Overall, I had a great experience with United Thread and I will definitely be ordering from them again. Thank you so much for your help!

United Thread is the bomb! Their prices are so good, I couldn't believe it. And their website is so easy to use, even for someone like me who's not that great with technology. I was ordering a bunch of threads and I was able to search by number, which made things so much easier. And get this - my order arrived super fast! I was totally surprised at how quickly it got to me. I've been telling all my quilting and embroidery buddies about United Thread and how awesome they are. I'm definitely going to be ordering from them again in the future. The only bummer was that they didn't have four of the colors I needed, so I had to go to another source to get them. But overall, I'm super happy with my experience with United Thread. Thanks, guys!

I placed an order with United Thread on January 27, 2023 and it's now February 14, 2023 and still no sign of my product. This has caused a major delay in my business as I was unable to fulfill my customers' Valentine's Day orders. I had to refund their money back which was a huge disappointment for both me and my customers.

I received a call from United Thread stating that they were out of white 3d puff, which was the product I had ordered. They suggested replacing it with black, which was fine with me. However, when I emailed them to inquire about the status of my order, they informed me that it had been sent out but was delayed due to the weather. I find this very frustrating as the weather across the country isn't that bad and it shouldn't cause such a long delay.

I'm not sure if I will return to United Thread for future orders as this experience has left me disappointed and frustrated. I understand that delays can happen, but the lack of communication and the long wait time has caused a lot of inconvenience for me and my customers. I hope that United Thread can improve their customer service and delivery times in the future.

So, I recently ordered some needles from United Thread and let me tell you, it was quite the experience. I mean, I had to call them not once, not twice, but three times just to get updates on my order. And let me tell you, it wasn't a walk in the park.

The first time I called was five days after I placed my order. I was told that my order had already been shipped and given a tracking number. But when I tried to track it, the number was invalid. I mean, seriously? What's the point of giving a tracking number if it's not even valid?

The next day, I called again. This time, I was told that my order had already been shipped and was at my mail hub. The person on the phone even assured me that I would receive it that day. But guess what? I never did. I waited and waited, but nothing came. So, I decided to take matters into my own hands and went to the post office to look up the tracking number myself. And you guessed it, it was still invalid.

At this point, I was getting pretty frustrated. I mean, why was it so hard to get a simple update on my order? So, I called United Thread for the third time. This time, I spoke to a gentleman who actually looked up my order and confirmed that the tracking number was indeed invalid. He apologized for the inconvenience and promised to ship my order second day.

Finally, after all that hassle, I received my needles. Don't get me wrong, the needles themselves were great. But the whole experience of ordering from United Thread was just not worth it. I mean, I had to call three times just to get updates on my order. That's just ridiculous.

Overall, I wouldn't recommend United Thread to anyone. If you're looking for a hassle-free shopping experience, I suggest you look elsewhere.

I was in a rush and didn't even think about the hurricane that was about to hit when I placed my order on United Thread's website (unitedtps.com). But the next day, I got a call from them telling me that my order would be delayed because of the evacuation. I was like, "Oh, okay, that makes sense." But what really impressed me was that they took the time to call me and explain the situation. They even offered to cancel my order if I wanted to. That's some good customer service right there.

I'm not a big shot or anything, just a home enthusiast who likes to sew and stuff. So my order was probably small potatoes compared to the big companies United Thread deals with. But it was nice to know that they value all their customers, no matter how small their orders are. That's how you build loyalty, you know? By treating people right.

Anyway, I got my order a few days later than expected, but that was totally understandable given the circumstances. And everything was exactly what I wanted, so I was happy. I'll definitely be ordering from United Thread again in the future. They've earned a customer for life.

So, I was trying to buy some thread from United Thread (unitedtps.com) and I decided to use PayPal to checkout. But when I clicked on the PayPal button, a pop-up appeared saying that I didn't need to sign in to my tps account. However, when I tried to proceed, the page wouldn't load unless I signed in. So, I had to go through my list of usernames and passwords to find the right one. It was a bit frustrating, but I finally found it and logged in.

Then, I was ready to place my order, but the website said that the shipping had changed and I needed to do something about it. I was confused because I knew that the shipping hadn't changed. But, I decided to poke a few buttons and see if I could figure it out. After a few tries, I was able to put the shipping back where it was supposed to be and finally place my order.

Overall, I was happy with my purchase from United Thread and I will definitely be back to buy more in the future. I even sing their praises on Facebook pages! However, I was a bit frustrated with the checkout process. It's not cool to say that I can purchase without logging in if I actually can't. But, I'm sure they'll fix that soon enough.

I gotta say, I am really impressed with United Thread. Their prices are unbeatable and their service is lightning fast. I mean, I placed an order and it was at my doorstep in no time! But, I do have one small suggestion for them. When I receive surveys asking about my order from unitedtps, I have to look them up to remember who they are. It would be great if they could make themselves more identifiable in these surveys.

That being said, I absolutely love everything they do. I keep a spreadsheet of all the Isacord threads I order and at the bottom, I have a list of the ones I want to get on my next order. You know, threads that are running low or colors that I have in another brand but want to switch to United Thread. And let me tell you, their 5K spools are a steal!

Overall, I highly recommend United Thread to anyone in need of quality thread at unbeatable prices. They may not be the most identifiable in surveys, but their products speak for themselves.

I had a pretty good time shopping at United Thread's website, unitedtps.com. I did have a few questions, but I called them up and they answered them right away. The thread I got was amazing! Now I can use all the colors that my design calls for, without having to substitute and sometimes even guess. The people who make the designs I buy know the best combinations for the end result, so it's great to have all the colors I need. I really enjoyed shopping at United Thread and I'm sure I'll be back. I hope they let me know when they get my order and when it's shipped, so I can be super excited about the whole experience! Thanks, United Thread!

I gotta tell ya, I had a real good time talkin' to this lady named Carmen over the phone. She was super helpful with what I needed, which was convertin' colors from rayon to ploy. Some of 'em didn't show up on the thread exchange, but I called her up and told her the problem. She was able to get the number and names for all but a few that didn't match with anything. I asked her to find somethin' close and she had 'em to me by the next day! Now that's what I call customer service! Carmen really showed she cared about her customers and I appreciate that. I'm definitely gonna be orderin' all my thread from United Thread in the future. Carmen even gave me her email and told me to let her know if I had any other problems. That's just good business right there. This was my first order with 'em, but it definitely won't be the last. I'm a happy customer!

Yo, so I was checkin' out United Thread's website (unitedtps.com) and I gotta say, it's pretty dope overall. They got a ton of threads to choose from, which is clutch for all my sewing needs. But, there's one thing that's really grindin' my gears - why don't they have a list of threads with check boxes next to 'em so I can add 'em to my cart all at once? Instead, I gotta keep hittin' the back button from the view all page or "continue shopping" and enter a search each time, which takes forever to load. It's mad frustrating, ya feel me? But, like I said, overall I'm lovin' this company and their threads.

I gotta say, I've been using United Thread for a while now and I always come back for more. They got all the threads I need and it's so easy to order them. I just fill out the quick form with the numbers and bam, it's on its way to my doorstep.

Now, I ain't gonna lie, I did have one issue where I didn't get my order. I was pretty sure someone swiped it off my porch, but I contacted customer service right away and they were on it like white on rice. They replaced my order in no time and everything was all good.

Overall, I'm a happy camper with United Thread. They got the goods and they take care of their customers. Can't ask for much more than that, ya know?

I recently had a chat with a really friendly person at United Thread (unitedtps.com). I gotta say, as someone living in Hawaii, it's pretty frustrating that everything seems to have free shipping but it never applies to us. It's like we're being discriminated against just because of where we live. What's even more annoying is that the postage cost is the same whether it's being sent to Alaska, Washington, or Texas. That just doesn't seem right to me. I think United Thread should really think about this and maybe even check with the post office to see if there's anything that can be done. Honestly, I don't think there's any point in following up because I doubt anything will change. But hey, at least I got to talk to a nice person about it.

So, I was checking out United Thread's website (unitedtps.com) and I gotta say, I was a bit taken aback by the shipping costs. I mean, I thought the handling fee was supposed to cover the shipping, ya know? But nope, they charge extra for that. And let me tell you, it ain't cheap. I mean, I understand that shipping ain't free, but dang, they're really high on that.

Don't get me wrong, they had what I needed and all, but I just couldn't justify paying that much for shipping. I mean, I'm used to Amazon's free shipping on almost everything, so maybe I'm just spoiled. But still, I don't think it's unreasonable to expect a reasonable shipping cost. I don't mind paying a few bucks for shipping, but this was just way overpriced.

Anyway, if you don't mind shelling out some extra cash for shipping, then United Thread might be worth checking out. They do have a good selection of stuff, and the quality seems pretty decent. But if you're like me and you're on a tight budget, you might wanna look elsewhere. Just my two cents.

This website, United Thread, is aight, but it ain't perfect. I had a hard time finding the right Isacord thread color I needed. They don't have a search function for colors, so I had to go to another website to double check and compare the colors. It's a hassle, man.

Also, the photos of the thread colors on this website are kinda dark. They need to be taken in better light so I can see the true color.

Overall, United Thread is okay, but they need to step up their game when it comes to making it easier for customers to find the right thread color and improving their photos. Thanks for listening, y'all.

So, I had to call again to get the bobbins cancelled and refunded. It was a bit of a hassle, but the customer service representative was friendly and helpful.

Overall, I have mixed feelings about United Thread. On one hand, their prices are competitive and they have a good selection of products. On the other hand, their website can be a bit confusing to navigate and their customer service could use some improvement.

If you're willing to take a bit of a risk and deal with some potential hiccups, United Thread could be a good option for your sewing needs. But if you're looking for a seamless shopping experience, you might want to look elsewhere.

One thing I will say is that their shipping was fast and the products I did receive were of good quality. So if you're willing to put up with some minor inconveniences, United Thread could be worth checking out.

So, I ordered something from United Thread and it was messed up. The Mighty Hoops thingy was missing a rubber foot or something. I sent them an email with a picture and they didn't say anything else. Like, what the heck? Shouldn't they be calling me to tell me what they're gonna do about it? I guess I gotta call them myself. Lame.

United Thread is a pretty good company, I gotta say. They did a great job processing my order, but the shipping carrier they used was a real pain in the butt. It took way too long to get to Texas, and then it just sat there for a whole week! I was starting to get real worried that my order was lost or something. But finally, on June 22, it arrived safe and sound. The good news is that the order was correct and the packing was top-notch. So, no complaints there.

The only real issue I had was with customer service. I sent them an email on Wednesday, and it took them all the way until today (Sunday) to get back to me. That's just not cool, man. I mean, I get that they're probably busy and all, but come on. A little communication goes a long way, you know?

All in all, I'd say that United Thread is a decent company to do business with. They've got some great products and their prices are pretty reasonable. Just be prepared to deal with some shipping delays and don't expect lightning-fast customer service. But hey, that's just the way it goes sometimes, right?

I gotta say, I've had some issues with United Thread lately. My last few orders have taken way too long to get to me, and it's really starting to grind my gears. I mean, I'm not asking for the moon here - just a little bit of timely service, you know?

I'm not sure what's causing these delays, but I really hope they can get it sorted out soon. I don't want to have to take my business elsewhere, but if things don't improve, I might not have a choice.

That being said, if they can get their act together and start shipping orders out on time, I'd be willing to give them another chance. But they need to step up their game and make sure that orders are processed and shipped out promptly. I mean, it's not rocket science - just get the orders out the door and into the hands of the customers.

So, United Thread, if you're listening, please take this feedback to heart. I want to support your business, but you need to meet me halfway and provide the service that I'm paying for. Let's make this work, okay?

I put in an order with United Thread on the 6th of the month, and I gotta say, I was pretty disappointed with the shipping time. I got a notification that a USPS label was created that same day at 9:15 pm, but when I checked back on the following Tuesday, it still showed the same thing. I decided to give them a call to see what was up, but they told me they had no way of knowing if it had actually been sent out yet. They did offer to send out a new order, which was nice, but I was still pretty frustrated.

I decided to take matters into my own hands and called up USPS to see if they had any information on the package. To my surprise, they told me that they had never received it! I called United Thread back to let them know what was going on, and they told me the same thing - they had no idea where my package was. I ended up receiving it later in the week, but I was definitely not happy with the shipping time.

I live in central Florida, so I don't think it should have taken that long to get to me. Overall, I'm not sure if I would order from United Thread again. The quality of the product was good, but the shipping time was a major letdown.