University Medical Center of Southern Nevada review: Charged insurance for services not rendered

On 9-1-2023 at approximately 7:30 PM I went to Spring Valley location for an abscess on my left thigh.

The entire visit once I got into exam room was about 10 minutes.

The Dr. Arsulo came into the room ,asked me what was wrong. I pulled off the bandage and showed her my abscess which was clearly infected. I said to her I was worried about contracting MRSA and would like some antibiotics.

She asked if I was allergic to any medication and which pharmacy I used.

She walked out of room and came back about 5 minutes later with discharge papers and prescription and I left.

No vitals were taken , my wound was not cleaned nor drained. In fact she never even asked if I needed it to be rebandaged .

I was absolutely shocked at the lack of treatment. I was even more shocked that she charged my insurance company $ 910.00 for treating and draining my abscess, which was never done. She never touched me.

I reached out to the billing department at UMC and was told to file a complaint on line even though the account has been paid.

This to me is complete fraud. People go to jail for insurance fraud and I do not think it should be any different just because your a doctor.

Shame on her.