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University Square Hotel
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University Square Hotel Complaints 1

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8:18 pm EST

University Square Hotel university square hotel, fresno, california

This was one of the worst hotel stays our group has every encountered. The common areas of the hotel, including the elevators, are filthy. The front desk is understaffed and totally unappealing. There is no decor and there are memos and notes just tacked to the walls. Very tacky, pun intended. Our rooms were minimally cleaned. One of our members found a towel with a big, black handprint on it. The next day she found a huge ball of human hair on a towel. The breakfast was abysmal and tasteless. While sitting there one morning, several "street people" came in and helped themselves to the food, then walked out. They were never challenged. The beds are the worst hotel beds I have every encountered. My bed sagged where countless guests before me had slept. The bed was so uncomfortable that I hardly slept the first night. Our meeting room, for which we paid a $30.00 service fee, had not been dusted or cleaned in months. There was no water station provided, and it took 2 1/2 hours after our request to get water. This is the first time, in all the years I have booked hotel meeting rooms, that we had to ask for water after occupying the meeting room. The staff tried hard to please, but it is obvious this property is poorly managed and the staff is inadequately trained. Skip this one, folks!

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University Square Hotel earns a trustworthiness rating of 88%

Highly reliable. Use their services with confidence, yet trust but verify.

Our conclusion: ComplaintsBoard rates University Square Hotel highly, which means their services are pretty reliable. Despite this, their 0% complaint resolution rate raises questions. We recommend users check reviews and complaints about University Square Hotel to understand what to expect from them.

Universitysquarehoteloffresno.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Universitysquarehoteloffresno.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

According to our analysis, University Square Hotel appears to be offering travel services on their website. While many travel companies are legitimate, it's important to be cautious and do your research before booking a trip to ensure that you are getting a good deal and not falling victim to a scam.

However ComplaintsBoard has detected that:

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Overview of University Square Hotel complaint handling

University Square Hotel reviews first appeared on Complaints Board on Nov 19, 2017. The latest review university square hotel, fresno, california was posted on Nov 19, 2017. University Square Hotel has an average consumer rating of 1 stars from 1 reviews. University Square Hotel has resolved 0 complaints.
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  1. University Square Hotel Contacts

  2. University Square Hotel emails
  3. University Square Hotel address
    4961 North Cedar Avenue, Fresno, California, 93726, United States
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  5. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024

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