Urban Air Adventure Park’s earns a 1.0-star rating from 3 reviews, showing that the majority of visitors are dissatisfied with adventures.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Urban Air Trampoline Park- Cordova, TN
My daughter, who is in Kindergarten, and I attended a play date at Urban Air in Cordova, TN yesterday. Around 4:45 PM, I took my daughter and her friend to use the restroom. It was the bathroom located within the concessions area, the first bathroom door on the right hand side immediately to the right of the concessions counter. The bathroom has two stalls, a small stall and a large stall. As my daughter attempted to open the larger stall, the bathroom stall door immediately fell on top of her. It was as though it wasn’t secured to the hinges at all.
The stall door landed on my daughter’s left foot and then proceeded to push her flat on the ground. An incident report was filed, and management was notified. However, their only attempt to improve our situation was to offer an ice pack. The manager on duty said, “the door had just been fixed.” We didn’t receive a refund or an apology.
Claimed loss: $100
Desired outcome: Financial reimbursement for tickets, gas, and related medical costs (doctor’s visit).
Confidential Information Hidden: This section contains confidential information visible to verified Urban Air Adventure Park representatives only. If you are affiliated with Urban Air Adventure Park, please claim your business to access these details.
Membership
I am from Charleston South Carolina I have six grandchildren. On the weekend of MLK Day I took my 11 year old granddaughter to the Greenville SC area to visit her cousin. They decided to go to the local Urban Air to have some fun. My 11m year old has never been to one but her cousin had a one year membership and told her that it was great and that she would...
Read full review of Urban Air Adventure ParkI had some problems with this place
I had some problems with this place. We tried to cancel our membership, but it was a hassle. The owner said we could cancel, but when we called corporate, they said they needed to talk to the owner while we were on the phone. My daughter got punched in the face by a boy, and no one did anything about it. The owner said we could cancel, but we had to be there in person. The owner is hardly ever there, so it's tough to get anything done. I thought our membership was canceled, but they charged me again. I want my money back, and I want our membership canceled because they don't seem to care about little girls getting hurt.
Is Urban Air Adventure Park Legit?
Urban Air Adventure Park earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Urban Air Adventure Park has claimed the domain name for urbanair.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Urbanair.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Several mixed reviews for Urban Air Adventure Park have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.
We looked up Urban Air Adventure Park and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
Urban Air Adventure Park Reviews 0
If you represent Urban Air Adventure Park, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About Urban Air Adventure Park
One of the main attractions of Urban Air Adventure Park is its trampoline park, which features a variety of trampolines, foam pits, and other obstacles. Visitors can jump, flip, and bounce to their heart's content, while also challenging themselves to try new tricks and stunts. The park also offers a range of other activities, such as a ropes course, climbing walls, and a warrior course, which are designed to test visitors' strength, agility, and balance.
In addition to its physical activities, Urban Air Adventure Park also offers a range of social and interactive experiences. The park has a cafe and lounge area where visitors can relax and enjoy food and drinks, as well as a virtual reality attraction that allows visitors to immerse themselves in a variety of virtual worlds. The park also hosts events and parties, which are perfect for birthdays, team building, or other special occasions.
Overall, Urban Air Adventure Park is a dynamic and exciting destination that offers something for everyone. Whether you're looking to challenge yourself physically, socialize with friends and family, or simply have fun, Urban Air Adventure Park is the perfect place to do it. With its wide range of activities, friendly staff, and welcoming atmosphere, it's no wonder that Urban Air Adventure Park has become one of the most popular entertainment destinations in the United States.
Overview of Urban Air Adventure Park complaint handling
-
Urban Air Adventure Park Contacts
-
Urban Air Adventure Park phone numbers+1 (636) 733-6704+1 (636) 733-6704Click up if you have successfully reached Urban Air Adventure Park by calling +1 (636) 733-6704 phone number 0 0 users reported that they have successfully reached Urban Air Adventure Park by calling +1 (636) 733-6704 phone number Click down if you have unsuccessfully reached Urban Air Adventure Park by calling +1 (636) 733-6704 phone number 0 0 users reported that they have UNsuccessfully reached Urban Air Adventure Park by calling +1 (636) 733-6704 phone number
-
Urban Air Adventure Park address5993 Mid Rivers Mall Dr, Cottleville, Missouri, 63304, United States
-
Urban Air Adventure Park social media
-
Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
- View all Urban Air Adventure Park contacts
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!