Urban Air Trampoline and Adventure Park’s earns a 1.0-star rating from 4 reviews, showing that the majority of visitors are dissatisfied with their experience.
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The whole experience
Visited urban air back in November of 2023. Purchased 3 ultimate passe for the kids. Started to have a good time until another family kids were jumping around by the tables where you can sit and eat. "Staff manger of Park" came over and started getting loud/,lippy with the parents. Um the kids are only 6-8? Why do they have to be reprimanded and yelled at?...
Read full review of Urban Air Trampoline and Adventure ParkUrban air viera Florida
The owner said the special event is in the page I check the page before I don't see the notification is close for event first second when they wnt you sign don't tell you about special event or something said your pay for every is open 3 I living 30 miles from there do is legal I cancel the membership for me horrible experience lost gas money when is close for special event and again liars because the page don't said nothing. THIS PLAY NO HAVE LEALTY.
So we just bought a membership with our credit card, but there's a problem with it
So we just bought a membership with our credit card, but there's a problem with it. We're trying to sort it out, but they won't help us until we finish this one-year agreement. It's like six times the cost of a single purchase!
Is Urban Air Trampoline and Adventure Park Legit?
Urban Air Trampoline and Adventure Park earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Urban Air Trampoline and Adventure Park. The company provides a physical address, 2 phone numbers, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
The age of Urban Air Trampoline and Adventure Park's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Urbanairtrampolinepark.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
We looked up Urban Air Trampoline and Adventure Park and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- Urban Air Trampoline and Adventure Park protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
I signed my daughter up for a 12 month membership on 1/27
I signed my daughter up for a 12 month membership on 1/27. The park was closed cuz of COVID starting in March, and didn't open back up till January . According to their website, "Initial membership period is for 12 months. After the initial 12 month period has concluded, you may cancel at any time." I sent them an email on 1/27 asking to cancel. They replied back saying they paused the membership cuz of COVID and that I owed them 8 months. They said, "If you wanna cancel your membership agreement early, the term-balance due is: $95.92 plus applicable taxes. This early termination fee is the remaining balance due on your contract." I replied back saying they canceled the contract by closing the park. I wanna be let go from any obligation since it's been 12 months since I signed up.
Urban Air Trampoline and Adventure Park Reviews 0
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About Urban Air Trampoline and Adventure Park
At Urban Air, visitors can expect a wide range of attractions and activities that cater to various interests and skill levels. The park features an extensive trampoline area, where guests can bounce, flip, and soar through the air with the utmost excitement. From traditional trampolines to innovative features like trampoline walls and foam pits, there is no shortage of adrenaline-pumping fun.
But Urban Air goes beyond just trampolines. The park also boasts a diverse selection of adventure activities that challenge both the body and mind. Guests can test their agility and strength on the ropes course, navigate through thrilling obstacle courses, or conquer their fears on the indoor climbing walls. With each activity designed to push boundaries and encourage personal growth, Urban Air offers an unforgettable experience that promotes physical fitness and mental resilience.
Safety is a top priority at Urban Air. The park adheres to strict safety guidelines and employs trained staff members who ensure that all visitors are properly briefed and equipped with the necessary safety gear. From padded flooring to secure harnesses, every precaution is taken to minimize the risk of accidents and injuries, allowing guests to fully immerse themselves in the excitement without worry.
In addition to the thrilling attractions, Urban Air also offers a range of amenities to enhance the overall experience. The park features comfortable seating areas for parents and spectators, as well as a café that serves a variety of refreshments and snacks. Birthday parties and group events are also a specialty at Urban Air, with dedicated party rooms and customizable packages available to make any celebration truly memorable.
With locations across the United States, Urban Air Trampoline and Adventure Park has become a go-to destination for families, friends, and thrill-seekers alike. Whether you're looking for an adrenaline rush, a fun-filled day out, or a unique venue for a special occasion, Urban Air delivers an unforgettable adventure that will leave you wanting more.
Overview of Urban Air Trampoline and Adventure Park complaint handling
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Urban Air Trampoline and Adventure Park Contacts
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Urban Air Trampoline and Adventure Park phone numbers+1 (913) 298-0626+1 (913) 298-0626Click up if you have successfully reached Urban Air Trampoline and Adventure Park by calling +1 (913) 298-0626 phone number 0 0 users reported that they have successfully reached Urban Air Trampoline and Adventure Park by calling +1 (913) 298-0626 phone number Click down if you have unsuccessfully reached Urban Air Trampoline and Adventure Park by calling +1 (913) 298-0626 phone number 0 0 users reported that they have UNsuccessfully reached Urban Air Trampoline and Adventure Park by calling +1 (913) 298-0626 phone number+1 (817) 825-0004+1 (817) 825-0004Click up if you have successfully reached Urban Air Trampoline and Adventure Park by calling +1 (817) 825-0004 phone number 0 0 users reported that they have successfully reached Urban Air Trampoline and Adventure Park by calling +1 (817) 825-0004 phone number Click down if you have unsuccessfully reached Urban Air Trampoline and Adventure Park by calling +1 (817) 825-0004 phone number 0 0 users reported that they have UNsuccessfully reached Urban Air Trampoline and Adventure Park by calling +1 (817) 825-0004 phone numberCEO
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Urban Air Trampoline and Adventure Park address14401 Metcalf Ave, Overland Park, Kansas, 66223, United States
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Urban Air Trampoline and Adventure Park social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 24, 2024
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