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US Automotive Protection Services

US Automotive Protection Services review: automobile protection plan 4

S
Author of the review
4:39 am EST
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When I purchased a pre-owned vehicle recently I also purchased an "extended warranty protection plan" through the dealership. A couple of weeks later I received a postcard (photo attached) in the mail from "us automotive protection services" stating that I should call a toll-free number to activate my protection plan. I discovered that this was a scam to get me to buy additional coverage from them and they were not affiliated in any way the company I had already signed a contract with for an extended warranty plan. They used a "hard sell" pushy tactic trying to sell me less coverage than I already have that covers my vehicle from "bumper to bumper" eventually I had to just hang up on them. Their plan was expensive and provided little actual coverage. I looked them up on the "better business bureau" and they had a large number of complaints against them.

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JB Houston Broker
US
Sep 18, 2019 12:12 pm EDT

This company got my sons Amex and wrote a policy ..It was Joe on the phone..and Jorge was the sales p[erson on contract.
Its fishy..How dod they get my sons amex #?
My name and home address (not my sons)
Its very suspicious..
I bought a warranty on my 2 yo car and gave to my son...in 7/19..then in 9/19 this warranty came to my hoese (not my sons) so strange

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J
JB Houston Broker
US
Sep 18, 2019 12:20 pm EDT

I bought a warranty from Ford (not US AUTOMOTIVE PROTECTION SERVICES) ..i gave the car to my son..he had to use the Ford warranty at a Ford dealer worked great...then a fraudulent warranty showed up in mail at my house paid for by his Amex...US Automotive protection Services..is the company/...when we get to bottom of this will post it...SMELLY..FISHY...WEIRD

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DawnaTexasmamma
Costa mesa, US
Jun 24, 2022 12:08 pm EDT

I have been flooded with cards and letters saying Vehicle service division needs my mileage for the warranty. Signed Mark Smith at [protected]

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Kayla D
US
May 13, 2023 10:00 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have called twice teying to cancel my plan because y'all do not cover nothing I need done with my car. Both times I spoke with Shannon in customer service and she refuses to cancel it. Im not gonna keeo paying on something that don't cover what I need done with my car.

  1. US Automotive Protection Services Contacts

  2. US Automotive Protection Services phone numbers
    +1 (888) 582-6870
    +1 (888) 582-6870
    Click up if you have successfully reached US Automotive Protection Services by calling +1 (888) 582-6870 phone number 0 0 users reported that they have successfully reached US Automotive Protection Services by calling +1 (888) 582-6870 phone number Click down if you have unsuccessfully reached US Automotive Protection Services by calling +1 (888) 582-6870 phone number 0 0 users reported that they have UNsuccessfully reached US Automotive Protection Services by calling +1 (888) 582-6870 phone number
  3. US Automotive Protection Services address
    1124 Rock Creek Elementary School Dr., O Fallon, Missouri, 63366, United States
  4. US Automotive Protection Services social media
  5. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 07, 2024