Menu
For Business Write a review File a complaint
CB Furniture Stores Rent-A-Center 2046 Springdale Ln, Birmingham, AL, 35217, US
Rent-A-Center company logo
Rent-A-Center
reviews & complaints
Rent-A-Center company logo

Rent-A-Center

2046 Springdale Ln, Birmingham, AL, 35217, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
10:00 am - 7:00 pm
Tue
10:00 am - 7:00 pm
Wed
10:00 am - 7:00 pm
Thu
10:00 am - 7:00 pm
Fri
10:00 am - 7:00 pm
Sat
9:00 am - 6:00 pm
Sun
Closed
ComplaintsBoard
D
6:19 pm EDT

Rent-A-Center - Store manager

On 3/22/22 about 4pm I drove to this store to lease a washer. As I approached the sidewalk there were a thug looking male with dreads standing in the door. He said, "what are you looking for today?" I said to him, "I don't know." I said this because I was being careful. I had no idea if he worked there or not. He then followed me in the store saying so that means that you didn't look at the website. So, you don't know if what you want is in the store. I said to him, Are you the manager? He said, "yes." I then said I did look at the website and it said the item that I am looking for is at this location. I told you that I didn't know what I wanted because you didn't introduce yourself and I didn't know who you were. This man rolled his eyes like a child turn to the front and at the top of his voice said Jason! Jason! How many times have I told customers because it on the website doesn't mean that it is in this store? I then in my calm female voice (because I was now offended and disappointed). Mr. it's ok, don't worry about it, it's okay. I then calmly walked out the store. Away from a washer that I needed badly, because my washer broke 2 days ago. This manger is ghetto and hood. He does not have any management skills/customer service skills. I am a director at a local facility. Customers should never be treated in this manner.

Desired outcome: I'd like for this young man to apologize to me. [protected]

Read full review of Rent-A-Center
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.