Love's Travel Stop reviews and complaints 1
View all 153 complaintsLove's Travel Stop - Customer service/showers
Currently at the loves in elroy, az but thr motel 6, after a long 3 days of working I finally get enough money to take a shower. I go straight to loves. I purchase my shower and get my ticket which is number 23 The info screen nis broken so it's up to keeping ears open not hard cause it's pretty loud. About 30 mins go by and I ask if they have called my number the lady told me that 4 are waiting to be cleaned when her partner comes back she will clean them. I go outside for maybe 10 mins to grab personal items for the shower. I come back in and numbers start getting called... customer 26, customer 25, customer 24, customer 27... all the ahowera are filled. I f
Go up to the counter to the lady I bought the shower from and ask why was I skipped. She said Idk what's your number. I know she knows my number cause she told me the process since it wad my first time. Since I got here over an hour ago I have purchased gad, a shower, soda and used the air machine. I'm a paying customer yet every single woman on shift right now are all completely rude. I think maybe your tired Priscilla it's been a long couple days while writing this year I observe the lady's all have smiles to all the customers they help, showing them where are things are even helping them get discounts on their purchaes... I wait for the lady to place me in the shower even though my number was either A) erased on accident or done on purpose both options aren't my fault. I never heard my number called and that anocment is extremely loud and played outside as well, which I clarified with the lady that sold me the shower over and hour ago, my question is why am I waiting another hour a d being scolled for not coming in. EVEN IF I DIDNT HEAR IT, I STILL WAENT GIVEN THE 10 MIN MARK TK COME CLAM MY SHOWER. why am I still waiting for a shower? Why wasn't the other guest asked to wait to accommodate me and the ladies foul up. I hate to think these ladies are being petty because they are jealous or whatever... i come to loves all rhe time as I travel from Tucson to phx cl3aming homes daily... there was no sorry no here let me give u something for the inconvenience of now waiting 2 hours for a shower that I already paid for. Now I am forced to stand in the lobby when I've worked all day and all I want to do is sit down but I feel like I have ro stand here ro make sure they do their jo. Correctly and I get to take a shower that I have worked soooo hard for for 3 days. I would greatly appreciate a email it call back plese
Desired outcome: My money back or a free shower or 2 since I waited almost 2 hours
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