Menu
For Business Write a review File a complaint
CB Drug Store CVS 10160 East Bell Road, Scottsdale, AZ, 85260, US
CVS company logo
CVS
reviews & complaints
CVS company logo

CVS

10160 East Bell Road, Scottsdale, AZ, 85260, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Website
Phone number
Category
Working hours
Mon
8:00 am - 10:00 pm
Tue
8:00 am - 10:00 pm
Wed
8:00 am - 10:00 pm
Thu
8:00 am - 10:00 pm
Fri
8:00 am - 10:00 pm
Sat
8:00 am - 10:00 pm
Sun
8:00 am - 10:00 pm
ComplaintsBoard
S
12:46 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

CVS - service

My RX provider Caremark requires us to use CVS to fill prescriptions. My doctors office is located just a couple of miles from this store. Two times I have gone to the doctors office and needed by prescription filled asap to begin getting better. I go to the drop off counter and the senior pharmacy tech never smiles, takes the prescription and then automatically says when do you want to come back to pick it up. When I say I need to wait for it then its an automatic reply "It will be at least 30 mins." The first time I waited it only took 15 mins, but last week when I went I finally figured out after 15 mins by prescription was probably sitting back in the bin finished, but this tech never checked until after 30 mins and then called my name. I should have inquired sooner because my time is valuable. They should train their techs that if someone is waiting to capture their name and check for their orders more timely but more importantly, do not just ask people when they want to pick up the prescription - that feels like a blow off.

Read full review of CVS and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
R
R
rowsdowah
Stupidtown, US
May 28, 2010 9:27 pm EDT

Are you dying? Because most times when I told to fill it asap it's for Vicodin and Xanax.. maybe once has a RX been an emergency for blood pressure medicine

S
S
Sparda29
Franklin Square, US
Apr 28, 2010 5:44 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Your time is not more valuable. You might not see other customers there, but there are usually like 7-10 people ahead of you in the pharmacy queue when you bring your prescription in, on top of that there are other tasks that have got to be done at the pharmacy other than filling prescriptions.

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.