Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Drug Store CVS Phone system for trying to contact a particular pharmacies
CVS

CVS review: Phone system for trying to contact a particular pharmacies

H
Author of the review
3:16 pm EDT
Verified customer The reviewer confirmed their account using Facebook. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

When going through the phone system to try to contact any of your pharmacies you are presented with a number of options that are extremely wasteful making you spend an exceedingly long amount of time trying to talk to the Pharmacist and then are NOT ever connected anyway! I have direct questions for the Pharmacy that need answered as quickly as possible but I need to wait and see if they will even contact me back! This is an atrocious business practice in the way your corporation seemingly does not care about the welfare and satisfaction of your customers.

Desired outcome: One of the first choices on your menu should be to physically contact a live person at the Pharmacy and not an answering machine!

Confidential Information Hidden: This section contains confidential information visible to verified CVS representatives only. If you are affiliated with CVS, please claim your business to access these details.

More
Send message
Copy link
Report
0 comments
Add a comment

More CVS reviews & complaints

CVS - Missing 90 oxycodone from 150 pill prescription. 95
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
CVS - being falsely accused by loss prevention!! 67
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
CVS - mistreatment by manager 14
CVS - Pharmacy not answering phone 42
CVS - Customer service 73
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
CVS - use of plastic bags at cvs stores 2
CVS - Pharmacy
CVS - charged me full price and did not use my insurance provided. 3
CVS - manager hires four of supervisor's close friends 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
CVS - Rapid covid testing 2
View all CVS reviews and complaints

  1. CVS Contacts

  2. CVS phone numbers
    +1 (401) 770-9237
    +1 (401) 770-9237
    Click up if you have successfully reached CVS by calling +1 (401) 770-9237 phone number 1 1 users reported that they have successfully reached CVS by calling +1 (401) 770-9237 phone number Click down if you have unsuccessfully reached CVS by calling +1 (401) 770-9237 phone number 8 8 users reported that they have UNsuccessfully reached CVS by calling +1 (401) 770-9237 phone number
    Corporate Communications
    +1 (401) 770-9811
    +1 (401) 770-9811
    Click up if you have successfully reached CVS by calling +1 (401) 770-9811 phone number 3 3 users reported that they have successfully reached CVS by calling +1 (401) 770-9811 phone number Click down if you have unsuccessfully reached CVS by calling +1 (401) 770-9811 phone number 44 44 users reported that they have UNsuccessfully reached CVS by calling +1 (401) 770-9811 phone number
    Corporate Communications
    +1 (401) 652-0893
    +1 (401) 652-0893
    Click up if you have successfully reached CVS by calling +1 (401) 652-0893 phone number 0 0 users reported that they have successfully reached CVS by calling +1 (401) 652-0893 phone number Click down if you have unsuccessfully reached CVS by calling +1 (401) 652-0893 phone number 0 0 users reported that they have UNsuccessfully reached CVS by calling +1 (401) 652-0893 phone number
    +1 (800) 746-7287
    +1 (800) 746-7287
    Click up if you have successfully reached CVS by calling +1 (800) 746-7287 phone number 0 0 users reported that they have successfully reached CVS by calling +1 (800) 746-7287 phone number Click down if you have unsuccessfully reached CVS by calling +1 (800) 746-7287 phone number 0 0 users reported that they have UNsuccessfully reached CVS by calling +1 (800) 746-7287 phone number
    CVS/pharmacy Customer Services
    +1 (888) 607-4287
    +1 (888) 607-4287
    Click up if you have successfully reached CVS by calling +1 (888) 607-4287 phone number 0 0 users reported that they have successfully reached CVS by calling +1 (888) 607-4287 phone number Click down if you have unsuccessfully reached CVS by calling +1 (888) 607-4287 phone number 0 0 users reported that they have UNsuccessfully reached CVS by calling +1 (888) 607-4287 phone number
    Customer Care for CVS.com
    +1 (866) 389-2727
    +1 (866) 389-2727
    Click up if you have successfully reached CVS by calling +1 (866) 389-2727 phone number 0 0 users reported that they have successfully reached CVS by calling +1 (866) 389-2727 phone number Click down if you have unsuccessfully reached CVS by calling +1 (866) 389-2727 phone number 0 0 users reported that they have UNsuccessfully reached CVS by calling +1 (866) 389-2727 phone number
    MinuteClinic assistance
    +1 (800) 742-7827
    +1 (800) 742-7827
    Click up if you have successfully reached CVS by calling +1 (800) 742-7827 phone number 0 0 users reported that they have successfully reached CVS by calling +1 (800) 742-7827 phone number Click down if you have unsuccessfully reached CVS by calling +1 (800) 742-7827 phone number 0 0 users reported that they have UNsuccessfully reached CVS by calling +1 (800) 742-7827 phone number
    Prescription refill for in-store pickup
    More phone numbers
  3. CVS emails
  4. CVS address
    One CVS Drive, Woonsocket, Colorado, 02895, United States
  5. CVS social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024
CVS Category
CVS is ranked 2 among 61 companies in the Drug Store category
#01 GoodRx GoodRx #02 CVS CVS #03 Pfizer Pfizer #04 Apollo Pharmacy Apollo Pharmacy #05 OptumRx OptumRx

Most discussed CVS complaints

ruined my film photo processing!
11
(opinions to this review)
 prescription
2
(opinions to this review)
 CVS Pharmacy - wrong prescription filled
1
(opinions to this review)
 Tremendous co pay price increase for Amlodipine medication
1
(opinions to this review)
 Minute clinic
1
(opinions to this review)
CVS Alternatives
Drugstore 21 reviews Order-CS.com 26 reviews Express Scripts 199 reviews GoodRx 62 reviews Longs Drugs 82 reviews