Menu
For Business Write a review File a complaint
CB Retail Stores Walgreens 15442 N 99th Ave, Sun City, AZ, 85351, US
Walgreens company logo
Walgreens
reviews & complaints
Walgreens company logo

Walgreens

15442 N 99th Ave, Sun City, AZ, 85351, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
7:00 am - 9:00 pm
Tue
7:00 am - 9:00 pm
Wed
7:00 am - 9:00 pm
Thu
9:00 am - 6:00 pm
Fri
7:00 am - 9:00 pm
Sat
7:00 am - 9:00 pm
Sun
7:00 am - 8:00 pm
ComplaintsBoard
T
7:39 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Walgreens - Pharmacist (pharmacy manager) conduct

The pharmacy manager at Walgreens on 99th Avenue in Sun City has been critical of how non-controlled prescription directions are written. He had verbally abused me and implied I was lying about the off-use of the prescription written by my doctor. I have one prescription which is 4 mg tablets and another one of the same medication but is 6 mg tablets. The pharmacist told me that the same doctor "should" write both prescriptions. That was news to me. The doctors are of different specialties. One is a pain mgmt doctor and writes the tablets. The other is behavioral health or my primary care who writes it for off-label use for insomnia. I wrote a Yelp! review about his behavior. People shouldn't have to be harassed like this. I told my pain mgmt doctor what the pharmacist said and she said that is nonsense. I called the pharmacist and told him this. He started a verbal abuse war in retaliation for my Yelp! review and said I needed to take it down. He started threatening me and said I should get a new pharmacy because our relationship isn't working. He said that there is no off-use for the prescription for insomnia. He persistently talked over me in a very loud voice. I told him my health plan mandates that I go to Walgreens. He said, "Then switch Walgreens". He said I can refuse to refill your prescriptions so are you going to take down the Yelp! review?"I told him that after he has spoken to me this way again, I'm certainly not taking the review down. I'm SHOCKED at his behavior. He is arrogant, rude, and thinks he is the alpha and omega for prescriptions. I have had a very hard time working with my doctors to find something that works for insomnia which isn't a controlled substance. We tried Clonidine, Gabapentin, and others that caused side effects. I have taken specific prescription medication for ten years. For some reason, when I moved to a new Pain doctor who prescribes the 4 mg tablets and told her what this UNPROFESSIONAL PHARMACIST told me about having two doctors write it, she said"no, your other can still write for the capsules and I will now write for the tablets. I use the capsules for insomnia. My prescription daily dosage for both prescriptions is still under the recommended highest dosage. I have worked very hard to get my prescriptions correctly since I changed pain doctors. My previous pain doctor only wrote Pain medicines. I have so much anxiety and it is UNACCEPTABLE for me to be treated this way by a pharmacy that I have used for many years. I'm sharing this review with all appropriate protection agencies and the state boards. THIS PERSON SHOULD NOT BE WORKING IN HEALTH CARE IN ANY FACET.

Desired outcome: Pharmacist needs to leave the prescribing to my doctor, be reprimanded for his initial treatment toward me and subsequent treatment after he discovered my Yelp! Review.

Read full review of Walgreens
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.