CVS reviews and complaints 1
View all 3333 complaintsCVS - Associate
Hello, I was at the CVS located at 2033 W Wickenbrg way, Wickenburg Az at 10:15 a.m...according to my receipt. Rcpt info...[protected]. The associate was an older lady, dark blonde hair, glasses and wearing black fingerless gloves. no name tag, I witnessed something that I feel needs brought to your attention. There were three gentlemen being checked out in front of me. they were in a group together and being checked out one at a time by the associate. Two were bilingual... one only spoke Spanish. The third person, which did not speak English was purchasing a quantity of two products that prompted for ID. The associate asked the gentleman, that looked no more than 18 at the most, if he was 21. His companion assured her he was. She then asked for his ID. The kid didn't have ID so the other guy handed her HIS ID for her to look at the DOB, etc. She accepted the other guys ID and punched in whatever she had to and competed the sale. This is illegal. THis could be very problematic for the store and associate had this been a police sting operation. I believe some retraining is in order.
Desired outcome: Proper training for store personnel on legalities of ID
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