Enterprise Rent-A-Car reviews and complaints 1
View all 932 complaints
Replied
Enterprise Rent-A-Car - false promise and misrepresentation.
I reserved a car online and received conformation [protected]. I took Uber to pick up
car and was told they were all sold out and I can wait in lobby for 4 to 6 hours to see
if any cars are returned. When I made the online reservation instead of sending a
conformation number should have sent a all sold out at this time. Simple..
I wasted 90 minutes and 2 Uber trips plus can to cancel important afternoon
appointments .. Unprofessional on all levels.. Unacceptable to lie and misrepresent
the truth that a car is available plus the disrespect of my time..
Also notified the Better Business Bureau of deceptive business practices. I could have rented from another company had I been told the truth that no cars are available. They prevented me from going somewhere else with their false reservation. Enterprise was deceitful purposely to keep me from going elsewhere
leaving me with a ruined day, lost income and cancelling important appointments..
July 16 11:45 am arrived for a 12 pm reservation..
The complaint has been investigated and resolved to the customer's satisfaction.
Latest Enterprise Rent-A-Car Reviews
DNR List reconsideration Car rental USAA Insurance authorized a rental yet your shop at 5811 W Sahara REFUSES Rental service Formal complaint regarding car rental under agreement 4l7khyGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!