Carl's Jr. reviews and complaints 1
View all 533 complaintsCarl's Jr. - order was incorrect, protein burger a mess, customer service horrible
Drive thru order placed waited over 20 min just to arrive at window then asked to wait in front of restuarant for order. When Manager brought out order I noticed my sons drink was missing she went back to bring it her facial expressions were not happy about having to go back. I opened bags to check food I was missing 1 order of zucchini and my burger was a mess falling out of wrapper. I told the Manager I was missing another order and where was my reciept she just looked at me confused and said well they only charged you for one I was upset by this point because I did not have my reciept I could not show her I did order 2. I turned to ask her something well she had already left inside restaurant did not bother to ask me how she can help me or if i needed anything else.. As an entrepreneur owning a few businesses I can tell you I would never treat one of my customers in this way.. lost a customer today and will place reviews on other social media
Thank you for your attention
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