Menu
For Business Write a review File a complaint
CB Fast Food Chains McDonald's 2757 E Bidwell St, Folsom, CA, US
McDonald's company logo
McDonald's
reviews & complaints
McDonald's company logo

McDonald's

2757 E Bidwell St, Folsom, CA, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
6:00 am - 10:00 pm
Tue
6:00 am - 10:00 pm
Wed
6:00 am - 10:00 pm
Thu
6:00 am - 10:00 pm
Fri
6:00 am - 10:00 pm
Sat
6:00 am - 10:00 pm
Sun
6:00 am - 10:00 pm
ComplaintsBoard
S
1:28 am EDT

McDonald's - Placing Drive thru order

At 9:30 I drive up to a drive thru at this Folsom location. I waited for 30 secs, no one. I said 'hello, are you open?' nothing. I waited, maybe they were busy. I said 'hello after another minute. So, maybe the website hours, I checked before leaving my house were wrong and they were closed.

I drive up to the last window. There is no one, but two employees were cleaning, filling cup holds. I honked for about :30 secs, but it seemed like they ignored. (you want to start cleaning after you've served the customer? hello) Then another young man was walking up near window and I honked and startled him, he opened the window, I told him this same story. And said, 'so are you open or not.' He says what's your order. Totally ignored. And before I left the drive up speaker, the truck behind me, backed up and left.

I continued to ask what happened and they and two others came to see the action, but not one word or apology as to why I had to wait. I know it hard to find good employees, but I owned a business and these running this location would have been fired. I'd have shorter hours before I had these incompetents who also can't talk and sanswer questions. The three of them stood there like dodo birds staring at me. No explanation, nothing. LOl. Unbelievable.

Desired outcome: I'll let you figure that out.

Read full review of McDonald's
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.