Coach Outlet

On July 24, 2022 at approximately 3:30-3:45PM PST, I was at this location with two friends, my sister-in-law and her one year old toddler. My sister-in-law was about to exit the store with her toddler in a stroller. I was going to help them with the door with the intention of staying in the store. A bald hispanic male employee who was standing close to the entrance and exit of the store had asked me to leave the store and go back in line to come inside. He had previously seen me enter the store and had also witnessed me shopping in the wallet section of the store. I had not taken a step outside when the male employee had physically put his hands on my left arm and forced me out of the store. During this interaction, he also had verbally accosted me. I did not appreciate this discriminatory act from this employee.

Big sale, happy shopping until...
Went to exchange the the bag my husband got and when I was leaving the store and I got buzzed. I still had my receipt in hand.
Here we go, let's not be mad. I gave the receipt to a girl who ruined my whole night, she said I don't see your purchase on this receipt... Well the other guy came to look and searched the bag in a very rude way just grabbed away from me and said I will make it so it won't buzz again.
How come they don't know how to read the receipt and make customers feel uncomfortable, why so rude? They are supposed to give us service not pride. It happened at the san francisco outlets in livermore, california on 7/1/2019 @ 6;40 pm the girl had long dark hair, looks pretty outside i'm not sure inside. I want her to be trained as a professional sales associate. Thank you for taking the time to listen.