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Enterprise Rent-A-Car - Rental deposit of $200.00 refusal to refund
Many request of refund had been refused by the agent named rey and his manager named eric. They both insisted that the $132.38 they refunded to my bank is the refund of my deposit, I said no it was a refund of over-withdrawal of $132.38 to my bank. I then want to request to you the full amount of my deposit of $200.00 as soon as possible. Thanks!
If you don’t resolve this problem, a complaint will be filled at BBB in seven business days.
Thanks,
Federico A Perez Jr
2605 E Van Buren St
Long Beach, CA 90810
[protected]
The complaint has been investigated and resolved to the customer's satisfaction.
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