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CB Fast Food Chains Wendy’s 2201 N Bellflower Blvd, Long Beach, CA, 90815, US
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Wendy’s
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Wendy’s

2201 N Bellflower Blvd, Long Beach, CA, 90815, US
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1 complaint
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Working hours
Mon
6:30 am - 10:00 pm
Tue
6:30 am - 10:00 pm
Wed
6:30 am - 10:00 pm
Thu
6:30 am - 10:00 pm
Fri
6:30 am - 10:00 pm
Sat
6:30 am - 10:00 pm
Sun
6:30 am - 10:00 pm
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A
3:34 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Wendy’s - Customer service

I went to Wendy's on 8/6/24 and was rudely treated laughed at and when asked for managers they started talking in Spanish and laughing. Finally someone can over and identified himself as a manager his name is Oscar H. and he gave me a wrong phone number to his supervisor and the wrong receipt. The girls who were laughing and talking in Spanish were Jannet Angela and Danica very rude and disrespectful individuals. I was a manager in retail for years and could not believe how these girls and your manager acted. I would have fired them on the spot.

Claimed loss: I want to be refunded my order it total 50.00 but it was cash and they gave me a receipt that belonged to someone else

Desired outcome: to be refunded and I will never go to that restaurant again

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D. McKenzie
Aug 09, 2024 7:58 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

You definitely held your ground—could've been worse if you hadn't demanded to speak with a manager. Dealing with that kind of unprofessional behavior is never fun, especially when you know what good service should look like. It’s clear they could learn a thing or two from your experience in management. Hopefully, someone higher up takes notice and addresses the situation properly.

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