CB Fast Food Chains Wendy’s Wrong food in order

Wendy’s review: Wrong food in order 1

Sheila Curry of US

Oct 10, 2024 11:18 am EDT

Verified customer

Review updated: Oct 16, 2024

Featured review

Good morning,
I was not provided a receipt for my order; I went through the drive through and was not handed a receipt. I pulled up to get pay and get my food I paid got my drink and was told to park since my food was not ready. I parked waited for my food and the guy handed me my bag and I thought there would be a receipt on the bag but there was not.
Additionally, I ordered (2) sweet and sours a coke, fries and a asiago chicken sandwich with no tomatoes and extra ranch and cheese.
Although I received no sauce, no extra cheese or extra ranch and they gave me a spicy sandwich instead.
I do not normally go to that Wendy's as I am not local to it as I was down that way due to work.
[protected] (Phone)
[protected]@acmhome.com (Email)
8412 Lassie Ct E Walkersville MD 21793 (Address)

Desired outcome: I would like a gift card so I can order and receive the food I actually ordered. I

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L. Connelly

8 comments

L. Connelly

Oct 16, 2024 7:10 am EDT

Verified customer

Reach out to Wendy’s customer service through their official website or app, providing the details of your experience, including the missing receipt, incorrect order, and lack of extras requested. Request a resolution, whether it's a refund or replacement, and include your contact information to ensure a prompt response.

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Oct 31, 2024